Dedicated to transforming the way individuals commute, Jasion is founded to provide everyone with their 1st eBike that beyond expectations. With a passion for innovation and sustainability, Jasion is rising as a trusted brand by tens of thousands riders.
Written by the business, not verified by us.JasionBike (jasionbike.com) has a 3.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. Opinions are polarized: 67% rate it 4 stars or higher while 30% give 1 star; The business has replied to 94% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.
Reviewers had a great experience with this company. Customers truly love the high-quality design, frequently mentioning that the electric bikes feel exceptionally sturdy, remarkably powerful, and very fun to ride on daily trips. Many people also appreciate the straightforward assembly process, intuitive instructional videos, and impressively fast shipping times that exceed expectations. However, some reviewers were not happy with customer support and reported frustrating delivery delays or missing components upon arrival. A few consumers mentioned experiencing ongoing issues with broken parts, unhelpful communication, and long waiting periods when seeking warranty assistance. These individuals found it difficult to get timely solutions for their defective equipment.
Auto-generated from all reviews of this business. For reference only.Fast and Furious eBikes This is our 5th eBike from JaisonBike. First 3 were purchased from our favorite wholesale store. Following 2 were directly from jaisonbike.com. Our daughters are addicted to the elegance and speed. Shipment is super fast and customer support that actually responds within a day and answered all our questions.
Not only is the Jasion Hunter Pro a thoughtful design and very user friendly to operate! It has a powerful motor, smooth ride with adjustable suspension. We were extremely impressed with the packaging with the right amount of pre-assembly. We were able to follow instructions to assemble and adjust the parts not pre-assembled with ease. We reached out to customer service to assist with some questions about comparisons between models and we were very impressed with the quick, knowledgeable and friendly help we received! We are 59 and 60 years old and these bikes and Jasion Customer Service did not disappoint! 5 Stars all around!
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