Find your smartphone GorillaPods, GoPro®/action video mounts, flexible tripods, camera accessories and more. Everything you need in one place.
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Is JOBY legit?
JOBY (joby.com) has a 4.1 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 79% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 86% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-11.
Delivered to the wrong address and contact formular refreshes and deletes all content when trying to accept ToS, but aside from that so far really happy.
Reply from JOBY2023-05-12
Dear Lars,
thank you for your review.
We would be glad if you send us a message at this link:
https://joby.com/de-de/customer-service/kontaktieren-sie-uns/
We would be delighted to help you.
Thanks again and best regards,
Joby Team
Dear Richard,
thank you for your review. We are really happy to know that you found the perfect product for your needs.
Thanks again and best regards,
Joby Team
Had a good deal on the Gorillapod kit, I already have one of the older 'pods, but wanted to upgrade. Heavier than expected, but looks and feels sturdy and without splay under weight. Box and packaging was damaged on arrival, which was disappointing, but the 'pod itself wasn't affected.
Reply from JOBY2023-04-18
Dear Customer,
thanks a lot for taking the time to leave us a review. If our customers encounter some problems regarding the delivery of the products, we kindly suggest to get in touch with our team at the following link:
https://joby.com/uk-en/customer-service/contact-us/
We thank you and remain at your disposal for any further assistance.
Thanks and best regards,
Joby Team
The product appears what was expected. Bought in advance of other projects, so have hot tested it yet.
Reply from JOBY2023-04-11
Dear Kenneth,
thanks a lot for your review.
We are really happy to know that you found the perfect product for your needs.
Thanks a lot again and best regards,
Joby Team
Dear customer,
thanks a lot for your review.
We are really happy to know that you found the perfect product for your needs.
Thanks a lot again and best regards,
Joby Team
I am yet to receive my parcel I selected 1-2 days, I don't have it, what a disgrace.
Reply from JOBY2023-04-03
Hello, thank you for contacting us and I am very sorry that you have not yet received your parcel.
If you could please email us with your order number i would be very happy to track this down for you - the email address is [email protected] - thanks.
good web site lots of product info and clear photos
Reply from JOBY2023-03-31
Dear Ben,
thanks a lot for taking the time to leave us a review.
We are really happy to read your words and wish you a lot of fun with Joby.
Thanks and best regards,
Joby Team
Great choice
Site is well designed.
The stand I chose, whilst similar to the Manfrotto Pixy one had one special advantage, the horizontal setting.
The head goes 90 degrees, Ninety degrees !!!!
Reply from JOBY2023-02-14
Dear Trevor,
thank you so much for your message. We are really glad to know that you found the perfect product for your needs.
Thanks a lot again and best regards,
Joby Team
Dear Eric,
thank you for taking the time to leave us a review.
We are really happy and would be delighted to hear again from you soon.
Thanks again and best regards,
Joby Team
Dear Perry,
thank you so much for your message.
It is a pleasure to know that you are satisfied with the shopping experience on our website.
We thank you again and remain at your disposal.
Best regards,
Joby Team
Once I opened the box and tried to follow the instructions, that was a lost cause. Then I went to YouTube and saw the video from one of your associates (Mark-I believe) and that straightened out my issues. So I watched the video two or three times and had the tripod there to understand how things worked. And it is really pretty simple.
Reply from JOBY2023-02-09
Dear John,
thank you so much for your review. We are happy to know that now everything is clear and for the next time, we kindly remind you that our Team is always at your disposal at the following link:
https://joby.com/us-en/customer-service/contact-us/
Thank you and best regards,
Joby Team
Gorillapod Starter Kit is ABSOLUTELY CRAP, THE BALL HAS ALREADY BROKEN OFF, I have only had it about 6 weeks. IT WOULDNT EVEN HOLD MY NOTE 20 ULTRA, DONT WASTE YOUR MONEY ON THIS CRAP!
Reply from JOBY2023-01-19
Dear Matty,
thank you for your review. We would like to better understand the problem you have and kindly ask you to get in touch with us at the following link:
https://joby.com/au-en/customer-service/contact-us/
We would be delighted to hear again from you soon.
Thanks a lot and best regards,
Joby Team
Dear Andy,
thanks a lot for your kind review. We are really happy when our customers have a satisfying shopping experience and decide to share that.
Thanks a lot again and best regards,
Joby Team
Dear Customer,
thanks a lot for taking the time to leave us a review; we are really happy to know that you found the perfect for your needs.
Thanks a lot again and best regards,
Joby Team
I have two of the JOBY Gorilla pod camera tripods that I have used while traveling the world, and I LOVE them, but I now use mostly my camera for taking photos, and thus kept the tripods on a shelf collecting dust. I finally decided there must be an adapter for the gorillapods to allow them to be used with a cell phone. I called their Customer Service, who directed me to the correct adapter and I received it in a very short time (only a few days). It works and now I am able to use my JOBY Gorillapods again!! Thank you!
Reply from JOBY2023-01-09
Dear Christopher,
thanks a lot for your kind review. We are really happy that you found the perfect product for your needs and wish you a lot of fun with Joby.
Thanks again and best regards,
Your Joby Team
Easy to order and come on time for Xmas. Pleased with product like most of the things I’ve purchased from Joby.
Reply from JOBY2023-01-03
Dear Sir or Madame,
thankd for your review. We are delighted to know that everything arrived on time for your Christmas presents.
We thank you once again and would be happy to hear again from you soon.
Best regards,
Joby Team
This has to be the best Mic for YouTube and Studio use having tried loads out this one comes out top of the list !
Reply from JOBY2023-01-05
Dear Customer,
thanks for taking the time to leave us a review.
We are really proud of our products and wish you a lot of fun by using them.
Thanks a lot again and best regards,
Joby Team