LatinFlores.com: The largest online Flower Shop in Latin America. Same day flower delivery. Save on flowers and gifts for Latin America, Europe and USA.
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Is LatinFlores.com legit?
LatinFlores.com (latinflores.com) has a 3.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 61% rate it 4 stars or higher while 29% give 1 star; The business has replied to 94% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-29.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers generally find the platform easy to navigate, deeply appreciating the smooth ordering process when sending gifts and flowers abroad. Many people highlight that deliveries frequently arrive right on time, bringing joy to recipients with stunning and fresh arrangements.
Some reviewers were not happy with unexpected delivery delays, occasionally receiving incorrect items or flowers that differed significantly from the online pictures. A few other people also felt that customer support and communication regarding sudden schedule changes need significant improvement to avoid ruining special occasions. However, some customers also noted that promised promotional offers like free delivery were sometimes not honored during checkout.
Auto-generated from all reviews of this business. For reference only.
Hi Luciana,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Hi J Garbutt,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
This was a terrible experience! We ordered the flowers to be delivered for an anniversary. We asked if they delivered to that region and they told us that they did, so we proceeded with the order. Only after the funds processed did they tell us that there was an additional fee to send to that region. They did not deliver the flowers on time but 5 days later. They did not communicate the day of the delivery but only after the anniversary. The ONLY reason they get an extra star is because the flowers were beautiful. And they should be for that price. Overall it was terrible prices, terrible communication, terrible delivery timing. I do NOT recommend this service.
Reply from LatinFlores.com2025-10-24
Hello Jared Abels,
Thank you for sharing your review. We sincerely regret the inconvenience with the delivery of your order. Our commitment is to offer fresh, beautiful, and timely flowers because we understand how important it is that every detail matches the gesture you wish to convey.
In your case, we verified that the delivery was made correctly to the indicated location, using the information recorded at the time of purchase. As explained in the previous email, the difference in price corresponds to the actual cost of the product in Greater Buenos Aires, as prices may vary depending on the delivery area.
The order was constantly communicated and was delivered the next day, not five days later, as stated. We understand your annoyance and respect your opinion; however, to address any complaint fairly, it is important to base our efforts on the actual order information.
We will always look for the best alternative, because the most important thing for us is that each delivery fulfills its purpose and creates a positive experience.
We will continue to work with the same dedication to ensure each delivery is impeccable and reflects the importance of each special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
The beautiful arrived on time and were easily retrieved
Reply from LatinFlores.com2025-10-24
Hi John Loayza,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
They pulled off a last minute weekend order for me. So grateful!
Reply from LatinFlores.com2025-10-24
Hi Ashton,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Hi Gonzalo Troncoso,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Gorgeous flowers, prompt communication, delivery despite issues related to accessibility to gasoline in the country.
Reply from LatinFlores.com2025-10-21
Hi DZ,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Website is not really practical. Website did not give the chance to put the period of time for delivery, and did not specify Sender, Recipient, and the deceased person. Because of that I had to write an email to make it clear.
Also, I did not receive a notification of delivery and who signed the delivery. I had to request by email.
Not using this company for the future.
Reply from LatinFlores.com2025-10-21
Dear Christie S,
Thank you for your feedback. We’re truly sorry to hear about your experience and appreciate the time you took to share it.
We would like to clarify that your order was placed and delivered the same day — within just three hours — and we promptly responded to all your messages to ensure everything went smoothly.
We understand your concerns about the website and are working to make it more practical for future orders.
We hope you’ll reconsider your rating, as we always strive to provide fast and reliable service.
Kind regards,
LatinFlores Team
Didn't deliver to the right direction and charged me extra payments for nothing
Reply from LatinFlores.com2025-10-21
Dear Guillermo Del Rio Acevedo,
We’re very sorry for the misunderstanding. When you placed your order, the delivery area selected was Capital Federal, but the actual delivery address was in Gran Buenos Aires. As we explained, prices vary depending on the delivery zone, which is why an additional charge was required.
Your order was delivered correctly in Gran Buenos Aires. We truly value your feedback and hope you can reconsider your rating, as we did our best to ensure your flowers were delivered as requested.
Kind regards,
LatinFlores Team
Product different from the one selected and not delivered on time
Not using Latin Flores ever again
Reply from LatinFlores.com2025-10-21
Hello José Luis Soto Villaseñor,
Thank you for taking the time to leave your review. We sincerely regret that the delivered arrangement did not meet your expectations. Our commitment is to offer fresh, beautiful flowers delivered on time, because we understand that every detail is part of a special gesture.
In your case, the delivery was made on the selected date; however, since no one was at the address, it was rescheduled for the next day. The arrangement was delivered as described, and we understand that an agreement was reached regarding a partial refund due to your dissatisfaction.
We will always seek the best alternative to ensure that every experience with us is satisfactory. We greatly value your trust and will continue working diligently to ensure that each delivery is impeccable and reflects the importance of the moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Hi Nadine Thys,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Terrible service the flowers were delivered days after they were promised
Reply from LatinFlores.com2025-10-21
Hello Bob Bob,
Thank you for taking the time to leave your review. We sincerely regret that your order was not delivered on the selected date. Our commitment is to offer fresh, beautiful, and timely flowers, and we know how important it is that every detail is perfect. Therefore, when something doesn't go as expected, we strive to resolve it immediately to ensure a positive experience.
In your case, delivery was made the next business day with your consent, as we explained that the purchase was received outside of business hours. We appreciate your understanding and will take your comment into account to continue improving our service.
We will always look for the best alternative, because the most important thing for us is that each delivery fulfills its purpose. We will continue working with the same dedication to ensure each delivery is impeccable and reflects the importance of the moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
The flowers provided were not the flowers I ordered. The chocolates delivered with the flowers were not the chocolates I ordered. The flowers were delivered in an old supermarket plastic bag after 8pm in the evening (it looked disgusting for something so personal and important - we have pictures). The value paid (£80.00) was more than 4 times what the actual items delivered were worth and that is being generous!! The offer of free delivery for first time user of LatinFlores was NOT honoured when I made the purchase.
Reply from LatinFlores.com2025-10-21
Hello Ray,
Thank you for taking the time to leave your review. We sincerely regret that the arrangement you received did not meet your expectations. Our commitment is to offer fresh, beautiful, and timely flowers, and we know how important it is that every detail matches the gesture. Therefore, when something doesn't go as expected, we seek to resolve it immediately so that the experience remains positive.
In this case, we kindly ask you to send us a photo of the arrangement and the chocolates you received, as we have no reports of non-conformity regarding the product recorded in our system.
We will always seek the best alternative, because the most important thing for us is that each shipment fulfills its purpose. We will continue working with the same dedication so that each delivery is impeccable and reflects the importance of the moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
The flowers and stuffed bunny arrived on time and as beautiful as expected. Thank you!
Reply from LatinFlores.com2025-10-16
Hi Patito Cafe,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Hi Sm,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Sent six rose for my girlfriend to bogotá. Thanks.
Reply from LatinFlores.com2025-10-16
Hi Leslie,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
I was searching for a florists to deliver in Rio and came across latinflores.com. Everything went great.
Reply from LatinFlores.com2025-10-16
Hi Charles,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Hi Juan Torres,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Hi דוד דוכובנה,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
It was a fast delivery which I really appreciate. The only thing that happened for whatever reason, since it was my first time using your service, I was supposed to get free delivery, but I didn't. It would be nice if I do use your service again, you could give me the courtesy. If you could, I would definitely use you again in two weeks.
Reply from LatinFlores.com2025-10-16
Hi William R. LaRocca,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
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