LatinFlores.com: The largest online Flower Shop in Latin America. Same day flower delivery. Save on flowers and gifts for Latin America, Europe and USA.
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Is LatinFlores.com legit?
LatinFlores.com (latinflores.com) has a 3.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 61% rate it 4 stars or higher while 29% give 1 star; The business has replied to 94% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-29.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers generally find the platform easy to navigate, deeply appreciating the smooth ordering process when sending gifts and flowers abroad. Many people highlight that deliveries frequently arrive right on time, bringing joy to recipients with stunning and fresh arrangements.
Some reviewers were not happy with unexpected delivery delays, occasionally receiving incorrect items or flowers that differed significantly from the online pictures. A few other people also felt that customer support and communication regarding sudden schedule changes need significant improvement to avoid ruining special occasions. However, some customers also noted that promised promotional offers like free delivery were sometimes not honored during checkout.
Auto-generated from all reviews of this business. For reference only.
Never again. Four days later still waiting for the flowers to be delivered.
Reply from LatinFlores.com2025-12-31
Hello Bruno Vaz,
Thank you for taking the time to share your experience. We sincerely regret that [mention the specific issue] did not meet your expectations. Our commitment is to deliver fresh, beautiful, and punctual flowers, and we know how important it is that every detail complements the gesture.
In your case, the delivery was made with your prior consent. Due to the holidays, we did not have a regular supply of flowers on the requested date, a situation that was duly explained at the time. Even so, we always seek the best possible alternative, because for us, the most important thing is that every delivery fulfills its purpose and conveys the intended message.
We will continue working with the same dedication to ensure that every delivery is impeccable and reflects the importance of each occasion.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Same day delivery available on the website, however at 7pm they informed me that the delivery could only happen on the next day. No regards for the customer frustration about it and no apologies. They don't seem to understand that if someone's birthday is today, sending flowers the day after is not quite the same.
Reply from LatinFlores.com2026-01-20
Hello Victor,
Thank you for sharing your review. We sincerely regret that your order was not delivered on the selected date. We understand how important it is that every detail arrives on time, especially when it's a meaningful gesture.
Our commitment is to deliver fresh, beautiful, and punctual flowers. In your case, we made every effort to complete the delivery and contacted you promptly to request authorization to deliver the following day, offering our apologies for the inconvenience. We understand the frustration this situation may have caused.
For this reason, we always recommend that our customers place their orders at least 24 hours in advance, which allows us to better coordinate logistics and ensure optimal service. Even so, we will always seek the best alternative to ensure that every delivery fulfills its purpose.
We will continue working diligently to continuously improve and guarantee that every delivery reflects the importance of the moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
I placed an order with Latinflores Argentina on December 3rd. It was a birthday gift basket scheduled for delivery on December 5th.
The gift was not delivered on time and has still not been delivered. For a birthday gift service, this completely defeats its purpose.
When I contacted them and asked for an immediate refund, they only replied that they have up to 7 business days, without properly addressing the missed delivery date.
After several follow-ups, they told me that the order was canceled and that the refund is with their accounting department. They never contacted me to inform me of this. If I had not reached out, I would not have known anything.
As of now, I have not received any refund, and there is no clear timeline for when it will happen.
This service is unreliable and poorly managed!!!!
I do not recommend Latinflores. If you need a gift delivered on a specific date, do not buy from this company!!!!
Reply from LatinFlores.com2026-03-21
Hola Jonathan ZN,
Gracias por tu reseña. Lamentamos sinceramente que tu pedido no haya podido ser entregado. Nuestro compromiso es brindar un servicio puntual y de calidad, entendiendo lo importante que es cada detalle en este tipo de envíos.
En tu caso, el pedido fue reembolsado el mismo día en que se confirmó que no sería posible realizar la entrega, con el fin de darte una solución inmediata y evitar mayores inconvenientes.
Siempre buscamos ofrecer la mejor alternativa en cada situación, ya que nuestra prioridad es que cada envío cumpla su propósito y genere una experiencia positiva.
Seguiremos trabajando con dedicación para mejorar continuamente y asegurar que cada entrega refleje la importancia de cada ocasión.
Atentamente,
Equipo de Calidad y Atención al Cliente
Latinflores.com
The card with the message I asked to add to the order, was missed.
Reply from LatinFlores.com2025-12-31
Hello Dolly Usme,
Thank you for your review. We regret that [mention the specific issue] did not meet your expectations. Our commitment is to deliver fresh, beautiful, and punctual flowers, and we know how important it is that every detail complements the gesture. Therefore, when something doesn't go as planned, we strive to resolve it immediately so that the experience remains positive.
In your case, the message was delivered along with a small floral arrangement, including our sincere apologies. We always try to find the best solution, as our top priority is that every delivery fulfills its purpose.
We will continue working with the same dedication to ensure that every delivery is impeccable and reflects the importance of the moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Hi Efe Wernet,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Hi Javier Martinez,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Terrible, they told me it would be delivered the next day... now nobody is answering me and I can't cancel! THIS WEBSITE IS A RIP-OFF!
Reply from LatinFlores.com2025-11-25
Hello Felipe Meister,
Thank you for sharing your review. We sincerely regret that your experience wasn't what you expected. We are committed to delivering fresh, beautiful, and punctual flowers, and we understand how important it is that every detail complements the sentiment you wish to convey. Therefore, when something doesn't go as planned, we strive to resolve it immediately to maintain a positive experience.
In your case, we confirm that the order was delivered on the selected date to Ms. Gabriela Olsen. We sent the corresponding proof of delivery, and according to the delivery driver, the recipient expressed gratitude and satisfaction with the arrangement.
Even so, we are always willing to find the best alternative for you, because our top priority is that every delivery fulfills its purpose and conveys exactly what you want.
We will continue working with the same dedication to ensure that every delivery is impeccable and reflects the importance of the moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Hi Domenico Lepore,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
I am in the U.S. and ordered flowers to be delivered in Quito, Ecuador. The delivery went off without a hitch. Will use again.
Reply from LatinFlores.com2025-11-18
Hi Tom Kniffen,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Hi Oscar Figueroa,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Hi Igrah Igbal,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Great company that every time delivers flowers on the date I ask them. If you need flowers delivered on the other side of the world, ask Latin Flores. Also a known member in Latin America.
Reply from LatinFlores.com2025-11-08
Hi Mike from the Netherlands,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Yes. Quick. No hassle. Good communication and updates.
Reply from LatinFlores.com2025-11-08
Hi Sulayman Amin,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Delivered on time, always willing to answer questions and provide follow up on order
Reply from LatinFlores.com2025-11-08
Hi Daniel OByrne,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
"I sent flowers to the woman I love, and LatinFlores made it perfect! The bouquet was stunning and arrived right on time. She was overjoyed when she received them — it made her day!
Thank you for helping me express my feelings beautifully."
Reply from LatinFlores.com2025-11-08
Hi Nohmad Baker,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Delivered an amazing set of followers they looked wonderful
Reply from LatinFlores.com2025-11-08
Hi Mike,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Hi Hakan Samci,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
What a wonderful company. The flowers arrived so quickly and are absolutely gorgeous. They've lasted so long.
Reply from LatinFlores.com2025-11-08
Hi Pamela Hull,
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
I ordered flowers early in the morning to be delivered to Brazil. The website clearly stated same-day delivery, and I was even able to choose the delivery date. However, the flowers were not delivered on that day and could only be sent the next day, which completely ruined the surprise.
The worst part is that I was only informed in the evening of the delivery date that the order wouldn’t arrive as planned. Very disappointing experience. I do not recommend this service.
Reply from LatinFlores.com2025-11-08
Hello Ekaterina Perk,
Thank you for your review.
We regret that your order was not delivered on the indicated date. Our commitment is that every delivery arrives fresh, beautiful, and on time, because we know that behind every order there is a special intention that matters.
When something deviates from what was expected, we work to resolve it immediately so that the experience remains positive. In your case, we have your authorization to reschedule the delivery, and we are working to fulfill it in the best way possible.
We will continue to dedicate the same care and attention to ensure that every delivery is impeccable and faithfully represents the moment you wish to celebrate.
Sincerely,
Quality and Customer Service Team
Latinflores.com
Didnt receive them on the same day, as it was advertised when I paid, and the customer service was closed so I didn’t have any news. Then when my girlfriend received it it was the wrong bouquet, that really didn’t look good. And the customer service was not very nice when I contacted them
Reply from LatinFlores.com2025-11-01
Hello Edouard,
Thank you for your review. We sincerely regret your experience. At Latinflores.com, our commitment is to deliver fresh, beautiful, and punctual flowers, understanding how important it is that every detail complements the gesture. That's why, when something doesn't go as expected, we strive to resolve it immediately so that the experience remains positive.
In your case, the arrangement was delivered on the requested date. You contacted us outside of business hours, so you received an automated message informing you that our customer service was unavailable at that time. As soon as we resumed operations, we informed you that the order had been delivered. You later mentioned that you were not satisfied with the arrangement you received; however, we requested a photo of it, and to date, we have not received a response, despite our attempts to contact you.
We want to clarify that at no time did our customer service team disrespect you. We always strive to provide courteous service and find the best solution for our customers because our top priority is that every delivery fulfills its purpose.
We will continue working with the same dedication to ensure that every delivery is impeccable and reflects the importance of the moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com
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