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Legal Services & Government

LawDepot

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202 reviews

3.8202 reviews
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About LawDepot

Data updated
Website
lawdepot.com
Category
Legal Services & Government
Location
United States
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
96% (51/53)
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About this business

More than 13 million people have used LawDepot to create over 41 million legal documents and save over 4.1 billion dollars in legal fees. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs.

Written by the business, not verified by us.

Is LawDepot legit?

LawDepot (lawdepot.com) has a 3.8 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Legal Services & Government and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 96% of negative reviews; Reviews mostly discuss User experience, Price. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently mention that the online platform is exceptionally simple to navigate and provides incredibly helpful tools for drafting all kinds of necessary legal documents. Many users deeply appreciate the comprehensive forms available and find the overall process for creating agreements to be completely straightforward, fast, and remarkably efficient. Some reviewers were not happy with unexpected subscription charges and membership fees that suddenly appeared after trying out the platform. However, some people mentioned experiencing difficulties with account access and managing unwanted recurring payments without receiving clear prior communication regarding the costs.

Auto-generated from all reviews of this business. For reference only.

What people say

V
Valued CustomerUnited States · 1 review · Verified · Experienced 2026-05-07 ·

Interface is intuitive and easy to use.

Reply from LawDepot2026-05-08

We're happy to hear that our interface is intuitive and easy to use for you. Thank you for your positive feedback; we appreciate it. Sincerely, Linda Customer Support

V
Valued CustomerUnited States · 1 review · Verified · Experienced 2026-05-05 ·

Clear and ease of use.

Reply from LawDepot2026-05-05

We're happy to hear that you found it clear and easy to use. Thank you for your feedback! Sincerely, Linda Customer Support

V
Valued CustomerUnited States · 1 review · Verified · Experienced 2026-05-02 ·

Very easy to follow

Reply from LawDepot2026-05-04

We're glad our instructions were easy to follow. Thank you for letting us know about your experience. Sincerely, Linda Customer Support

V
Valued CustomerUnited States · 1 review · Verified · Experienced 2026-05-03 ·

Good

Gooooooodd

Reply from LawDepot2026-05-04

Thank you for the 5‑star review! We’re glad you had a good experience and appreciate your feedback. Sincerely, Linda Customer Support

V
Valued CustomerUnited States · 1 review · Verified · Experienced 2026-05-03 ·

Easy to use.

Reply from LawDepot2026-05-04

Thanks for the 5‑star review! We’re glad you found it easy and convenient to use. Sincerely, Linda Customer Support

Frank RangelUnited States · 1 review · Verified · Experienced 2026-05-02 ·

Your allways here

Reply from LawDepot2026-05-04

Thank you so much, Frank! We truly appreciate your kind words and 5-star review. We’re always here for you and grateful for your support. Sincerely, Linda Customer Support

G
Gary AckerUnited States · 2 reviews · Verified · Experienced 2026-05-02 ·

Easy to follow instructions!

Reply from LawDepot2026-05-04

We're happy to hear that our instructions were easy to follow. Thank you for your positive feedback; we appreciate it. Sincerely, Linda Customer Support

V
Valued CustomerUnited States · 1 review · Verified · Experienced 2026-05-01 ·

Besides the fact we sort of already…

Besides the fact we sort of already worked out what will happen, this was an easy process to get document.

Reply from LawDepot2026-05-04

We're happy to hear that you found the document process easy. We appreciate your feedback and are glad we could provide a positive experience. Thank you! Sincerely, Linda Customer Support

J
John LeeUnited States · 1 review · Verified · Experienced 2026-04-29 ·

great stuff

It's easy to use, and the price is reasonable.

Reply from LawDepot2026-04-30

We're happy to hear that our product is easy to use and reasonably priced. Thank you for your positive feedback; we appreciate it! Sincerely, Linda Customer Support

E
Eddie LunaUnited States · 1 review · Experienced 2026-04-29 ·

Charged before Free Trial Ended!

Free Trial date is 4/29/2026 When I try to cancel on 4/29/2026 system shows I was already charged for the next month.

Reply from LawDepot2026-05-04

Hi Eddie — we’re sorry for the frustration this caused and appreciate you bringing it to our attention. If a cancellation is completed after a billing cycle has already renewed, the system may display the charge for the upcoming period. That said, we’d be happy to review your account, including the timing of the charge and cancellation, to ensure everything was handled correctly. If you’d like further assistance, please contact us directly at [email protected], and our team will be glad to look into this for you. Thank you for taking the time to share your experience. Sincerely, Linda Customer Support

K
Kim MUnited States · 1 review · Experienced 2026-04-30 ·

I googled something and Law Depot came…

I googled something and Law Depot came up as a resource. I answered a few questions , entered my email, but NO billing information or password was entered. I realized that this was not the information that I was looking for, so I exited the page and moved on. NO account was created. Next thing I know, my bank was charged $39.90 !!! I called the company, she said she didn't show an account for me (duh?) and wanted me to give her the first 4 numbers and last 4 numbers of my credit card. i told her i would only give the last 4 numbers. Why would I give a company that has just ripped me off even more credit card info that the last 4 numbers? She said there was only a 50% chance that would work. Of course she could't find anything. Now I have to go through the trouble of disputing the charge with my bank! DO NOT EVEN LOOK AT THIS COMPANYS WEBSITE! They'll somehow rip you off!!!

Reply from LawDepot2026-05-04

We’re sorry to hear about your experience and understand how unexpected charges can be frustrating. We appreciate the opportunity to clarify how our service works and are happy to assist further. When creating documents on LawDepot, customers may choose from several licensing options, including: One‑Year Pro Subscription – annual access to an entire category of documents (such as estate planning or business), allowing unlimited creation, editing, and downloads during the subscription term. Basic License – one‑time access to a single document for a specific duration, with pricing based on the document selected. Free 7‑Day Trial – temporary access to a full document category that renews automatically to a monthly plan unless cancelled within the trial period. Cancellations can be completed online at any time during the trial. Regarding account assistance, our support team can only locate a purchase when certain identifying details are provided. This is a security measure designed to protect our customers’ financial information. While we don’t share full verification procedures publicly, examples of information that may help us locate a transaction include the email address used, an order number, or partial card details along with the purchase date. Our intention is never to cause confusion or inconvenience, and we’d genuinely like the opportunity to review this matter and help resolve it. If you would like further assistance, please contact us directly at [email protected], and our team will be happy to help. Thank you for bringing this to our attention. Sincerely, Linda Customer Support

L
Lee HendricksonUnited States · 2 reviews · Verified · Experienced 2026-04-29 ·

Pretty easy to follow.

Reply from LawDepot2026-05-01

We're glad our instructions were easy to follow. Thank you for your feedback; we appreciate it. Sincerely, Linda Customer Support

C
Charlotte BakerUnited States · 3 reviews · Verified · Experienced 2026-04-28 ·

Helpful and informative

Reply from LawDepot2026-04-30

Thanks so much, Charlotte! We’re happy to hear you found the experience helpful and informative. Your feedback means a lot to us! Sincerely, Linda Customer Support

V
Vicki HughesUnited States · 3 reviews · Verified · Experienced 2026-04-29 ·

Commercial lease

Easy to use and has helpful information to help create documents

Reply from LawDepot2026-04-30

We're happy to hear that our product is easy to use and provides helpful information for creating documents. Thank you for your positive feedback! Sincerely, Linda Customer Support

D
David MosherUnited States · 1 review · Verified · Experienced 2026-04-29 ·

easy to follow prompts

Reply from LawDepot2026-04-30

We're glad you found the prompts easy to follow! Thank you for your positive feedback; we appreciate it. Sincerely, Linda Customer Support

S
Sam MartinUnited Kingdom · 5 reviews · Experienced 2026-04-28 ·

I used this service in August 2023 for…

I used this service in August 2023 for a travel template for my daughter to travel as a minor, this company has since taken £33 a month form my credit card (which i renewed twice in the interim) and continued to extract money form me without ever once communicating with me. This is scandalous and appalling. How can this be allowed? I demand a repayment immediately.

Reply from LawDepot2026-04-30

Hello Sam, Thank you for sharing your concerns. We understand how frustrating unexpected charges can feel and appreciate the opportunity to clarify. We’ve reviewed your account and can confirm that a subscription was selected during checkout and was not cancelled, which is why it remained active and continued to bill. When creating a document on our website, customers can choose from several licensing options, all of which are clearly presented at checkout: -Free 7‑Day Trial – Provides full access to an entire category of document templates for one week. After the trial period, the subscription automatically renews at a rate between £33 and £47 per month unless cancelled. -Basic License – One‑time access to a single document for a specific duration, priced between £7.50 and £109, depending on the document and access length. -One‑Year Pro License – Annual billing ranging from £83.88 to £119.88 (equivalent to £6.99–£9.99 per month), granting ongoing access to an entire category of documents. All subscription pricing, renewal terms, and cancellation instructions are disclosed during checkout and included in the confirmation emails sent at the time of purchase. Charges only continue while a subscription remains active. We hope this helps clarify how the billing occurred. Sincerely, Linda Customer Support

Johnna IngramUnited States · 3 reviews · Verified · Experienced 2026-04-28 ·

The form was easy to fill out and the…

The form was easy to fill out and the charge of $35 for 5 years is excellent.

Reply from LawDepot2026-04-30

We're happy to hear that you found the form easy to complete. We appreciate your positive feedback regarding our affordable pricing for the five-year term. Sincerely, Linda Customer Support

W
WilliamUnited States · 2 reviews · Verified · Experienced 2026-04-28 ·

quick easy priced right

Reply from LawDepot2026-04-30

We're glad you found our services quick, easy, and fairly priced. Thank you for your positive feedback; it means a lot to us. Sincerely, Linda Customer Support

M
Manuel VigilUnited States · 3 reviews · Verified · Experienced 2026-04-27 ·

Easy to create2026

Reply from LawDepot2026-04-27

Hi Manuel, Thank you for the 5‑star review! We’re glad to hear you found the process easy to create and straightforward to use. Making things simple and efficient for our customers is exactly what we aim for. If you ever need help or have questions in the future, we’re always here to assist. Kind regards, Linda

K
KevinUnited States · 5 reviews · Experienced 2026-04-22 ·

Value, Ease of use

great value, easy to use. very informative.

Reply from LawDepot2026-04-27

We're glad you found it valuable and easy to use! We appreciate your positive feedback and are happy it was informative for you. Sincerely, Linda Customer Support

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