LawDepot

We're happy to hear that you found it simple and easy. Thanks for your feedback! Sincerely, Linda Customer Support

We are happy to hear that you had a stress-free experience with our service. Thank you for your positive feedback; we appreciate it. Sincerely, Linda Customer Support

We're happy to hear that our residential leases are easy to use and affordable for you. Thank you for sharing your positive experience with us! Sincerely, Linda Customer Support

Hello Nathaniel, Thank you for sharing your feedback. We’re sorry to hear that your experience was frustrating. LawDepot provides self‑help legal document templates for general legal situations. Our documents are built by a dedicated team of legally trained professionals who have practiced law around the world. While many customers are able to use our templates successfully, users may need a lawyer when they have specific or complex needs that require further customization or advice from a licensed legal professional. Regarding billing, our Free 7‑Day Trial provides full access at no cost during the trial period and automatically renews to a paid subscription only if it is not cancelled before the trial ends. When a trial cancellation is completed, it takes effect immediately—the subscription stops right away, the account page updates instantly, and a confirmation email is sent to the account holder. If a cancellation is completed during the trial period, no further charges are applied. These terms and instructions are clearly disclosed during signup and in the confirmation emails provided at registration. We regret that this experience led to dissatisfaction and concerns about our service. If you would like to discuss your account or your interaction further, you may contact our Client Advocate team at [email protected]. Regards, Linda Customer Support

Thank you, DeShawn, for the kind words and 5-star rating! We’re so happy to hear you had a great experience. Your support means a lot to us. Sincerely, Linda Customer Support

We're happy to hear that our site is easy to use and has saved you money by creating many documents. Thank you for sharing your positive experience with us! Sincerely, Linda Customer Support

We're happy to hear that you've had consistently positive experiences with us. Thank you for your continued trust and valued feedback! Sincerely, Linda Customer Support

We’re sorry to hear about your experience, and we understand how frustrating unexpected charges can be. Our goal is always to be transparent and fair, and we appreciate the opportunity to clarify how our subscriptions work. LawDepot offers three licensing options: Free 7‑Day Trial: Provides full access to an entire category of documents for one week at no cost. Unless cancelled before the trial ends, the subscription automatically renews at a rate between $35–$49 per month, depending on the category selected. You can cancel online at any time during the trial to avoid charges. One‑Year Pro Subscription: Billed annually at $107.88–$155.88 (approximately $8.99–$12.99 per month), giving unlimited access to all templates within a selected category for the year. Basic License: One‑time access to a single document, with pricing ranging from $7.50 to $120.00, depending on the document and access duration. If you would like to discuss your account further, please feel free to email us at [email protected]. I would be happy to review the details with you and discuss the account if you wish. Sincerely, Linda Customer Support

Thank you, Alfred, for your review! We’re glad you had an easy and simple experience, and we look forward to serving you again soon. Sincerely, Linda Customer Support

Hello, We're happy to hear that you find the legal documents well-structured and straightforward. We appreciate your feedback regarding the integrated editing capabilities and their usefulness as your needs evolve. Thank you! Sincerely, Linda Customer Support

We’re sorry to hear that this was your experience, and we understand how frustrating it can feel when a process doesn’t work as expected. While you can browse our site and preview documents without charge, saving your information or returning to edit a document does require creating an account. This is necessary to securely store your data and allow you to access, edit, or download your document later. At the account stage, we clearly outline the available licensing options, including the free 7‑day trial, so customers can review everything before deciding whether to proceed. We recognize that legal agreements and account sign‑ups can feel overwhelming, and we appreciate your feedback. If you would like to discuss your experience further or have questions about how our service works, you’re welcome to reach out to us at [email protected]. I’d be happy to review the details with you and discuss your concerns if you wish. Sincerely, Linda Customer Support

Hello Oscar, We appreciate you sharing your experience. We're glad to hear that the document was easy to create, and we hope it provides peace of mind for you and your heirs. Thank you for your feedback. Sincerely, Linda Customer Support

We're happy to hear that our help resources are easy to use and provide the answers you need. Thank you for your positive feedback; we appreciate it. Sincerely, Linda Customer Support

We're happy to hear that our product makes the task easy and cost-effective for you. Thank you for your positive feedback; we appreciate it! Sincerely, Linda Customer Support

We appreciate your feedback and will consider it as we improve our questions. Thanks! Sincerely, Linda Customer Support

Hi Linda, thank you for taking the time to share your feedback—we really appreciate it. We’re sorry for the confusion around pricing. While you can create and review documents for free, a license is required to download, print, or share the final version. At checkout, we offer a few licensing options so customers can choose what best fits their needs. These include a Basic option for access to a single document, a One‑Year Pro subscription that provides full access to an entire category of documents, or a 7‑day free trial, which allows unlimited access during the trial period and can be cancelled anytime if it’s not the right fit. We understand how unexpected costs can be frustrating, and we’re always working to make pricing clearer and more transparent. Your feedback helps us improve, and we truly appreciate you giving us 4 stars. If you have any questions about licensing or need help choosing an option, our support team is always happy to help. Sincerely, Linda Customer Support

Thank you for the great review! We’re happy to hear the lease agreement met your needs. We appreciate your support and thank you for choosing us. Sincerely, Linda Customer Support

Thank you for taking the time to share your experience. We’re sorry for the frustration this caused. Our team did attempt to reach out by email to provide support and confirm that the first document was successfully saved to the account. If you’re still experiencing difficulties or need any assistance, we’d be happy to help directly—please feel free to contact our Client Advocate team at [email protected]. We’re committed to making sure our customers receive the support they need. Sincerely, Linda Customer Support

Thank you for your 5‑star feedback! We’re glad to hear you found the process easy and straightforward. Sincerely, Linda Customer Support

We're glad you found our documents professional and easy to use. Thank you for your positive feedback; we appreciate it! Sincerely, Linda Customer Support