Lusha helps go-to-market teams build stronger pipelines with verified contact data and smart prospecting automation. Trusted by 2.6M+ professionals worldwide, our GDPR-compliant platform pairs real-time data accuracy with AI tools that cut out the manual work—so you can focus on closing deals.What We Deliver:Lusha replaces manual list-building with AI prospect playlists that continuously discover and qualify new leads based on your ideal customer profile. Get access to 95%+ accurate contact data and rich company insights to spark meaningful conversations and grow your pipeline.Why Teams Choose Lusha:Real-time data accuracy validationAI-powered lead discoverySeamless CRM syncGDPR-compliant global coverage
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Is Lusha legit?
Lusha (lusha.com) has a 1.1 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Electronics & Technology and its reputation is poor. 97% of reviews are 1 star, a relatively high share; The business has replied to 8% of negative reviews; 80 of them were added in the last 12 months. Last updated 2026-08-12.
What reviewers say
AI generated
Most reviewers were let down by their experience overall. Consumers frequently report receiving a high volume of unwanted, unsolicited calls and messages, raising concerns about the handling of personal contact details. People also noted that trying to opt out or remove personal information from the platform is nearly impossible, as removal forms constantly fail and links do not work.
However, some customers also noted that customer support completely ignores inquiries, leaving paying users entirely without any assistance or answers. Reviewers additionally complained that all attempts to reach out to the organization for help regarding their accounts go completely unanswered and unresolved.
Auto-generated from all reviews of this business. For reference only.
I got an email though my school mail saying suspected spam and I had to login to the school site to preview the message and I got a notice about "the collection, processing, and sharing of certain of your personal inmformation" with the title being Personal information Notice "(This is not an advertisement)" I find this very scammy and veird since I NEVER use my school mail have not used it ever and i have never heard of this company or given them any information. From my understanding this company is going to use my business (wich is weird since I an in school and have not worked) information to sell to other people. very suspicious company
Adding me and my personal data to their database, to distribute to ANYONE who pays them without my consent? And then I had to fill in a form (with more of said data, or at least verifying it) to "have it removed within a FEW days"? And receiving cold calls from people claiming to have gotten my contact from them shortly after? This has to be illegal. This is SPAM, if not a SCAM (considering their optout practices). If not, at the VERY LEAST unethical. Please guys, do NOT support this sort of practice.
Collect and share (sell?) personal information without consent. I don't believe they have ever been given consent to do this with my personal phone number.
I have been told twice that I will be taken off their system and put on a block list. I am once again receiving unsolicited calls to my personal number from people stating they got my number from Lusha. I have raised this with the ICO
Describe themselves as GDPR compliant yet they send spam emails, uninvited, by the million, requesting all your data. They have no respect for anyone and certainly not privacy laws.
Giving my personal mobile phone number which is not registered to ANY business out to anyone who will pay. I am going through a investigation with the police due to being sexually harassed on my PERSONAL mobile phone by unknown numbers and lusha giving out my number willy nilly has caused this, putting women in very very dangerous positions and i cannot even contact them as i don't have a "work email" clear breach of GDPR and i am also registered on the DNC, very very messed up and dangerous!!!!
I received an unsolicted e mail from this Company and have reported it immediatley to the goverment. I refuse to fill in their form and judging by the other comments on here I was right to do so. I would echo other comments should i receive any unsolicited sales calls from any Company who have obtained the ninfpormation from Lusha they will be immediately blacklisted
Worst customer service experience in a long time.
No support or whatsoever, and you can complain all day long to the support they don't help.
The way they manage subscriptions and accounts is pitiful.
Getting woken up again at night after 4 GDPR SARS and right to be forgotten requests.
What this company seem to do is sell their data base to other Israel company L.S MOBILE APPS HOLDINGS LTD, so as soon as you wait through 30 days of phone calls, they buy back your details and start selling it again!
Now when anyone cold calls I ask where they get the number and if they bought it from Lusha I'm black listing their company. We've fired an existing business partner who didnt know we were a client for working with Lusha because I hate the practice so much of harassing people.
If you ever wondered what it feels like to have your personal data “discovered” by a company you never interacted with, Lusha provides that experience with exceptional efficiency. Out of all the firms I never gave my email to, this one stands out by proudly informing me that they process my data anyway.
Their commitment to gathering and circulating information without consent is truly remarkable — a masterclass in how to turn GDPR into an abstract concept rather than a legal obligation. And the best part? They do it proactively, without troubling you with anything as outdated as “permission”.
I would especially like to thank Lusha for reminding me how valuable my privacy is. Few companies manage to deliver such clarity.
A memorable encounter. Highly recommend to anyone who enjoys being surprised by who exactly has their data today.
The salesman on the phone said their database is GDPR-compliant - such lies. I'm changing my phone number asap! Can't wait for you to get slapped with a class action lawsuit.
I am absolutely furious with my experience on Lusha. In my personal experience, they have been handling my information in ways that I am not okay with, and trying to get it removed has been a complete nightmare.
Their so-called “opt-out” process has been impossible to complete — the form never loads, emails bounce back as undeliverable, and there is no reliable way to contact anyone who actually responds. It feels intentionally difficult, and as someone from the EU, this is completely unacceptable.
I do NOT want my personal details stored on servers outside the EU, and yet I’m stuck with no working way to have my information removed. The whole process feels opaque, frustrating, and frankly disrespectful to people trying to protect their privacy.
To anyone in the EU or anyone who cares about data protection: be extremely cautious.
If you ever find your information listed there, you may have a very hard time getting it taken down.
Lusha: I want my information removed IMMEDIATELY. Fix your removal process, make it actually accessible, and stop making people jump through broken hoops just to protect their own privacy.
Likely breaking UK data protection law. Contacted by someone today on my private phone number who advised they bought it from this company. Never even heard of this organisation before but clearly they have harvested my private information most likely unlawfully from somewhere.
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