Malwarebytes is reimagining security to safeguard devices, data, and people, no matter their location, lifestyle, or means. A global leader in online protection, its suite of award-winning cybersecurity and privacy solutions empowers millions of people worldwide to enjoy their digital lives, free from threats and scams. Our products are built and beloved by experts, offering security, privacy, and identity solutions for every platform and device (Windows, Mac, iOS, and Android).
Written by the business, not verified by us.
Is Malwarebytes legit?
Malwarebytes (malwarebytes.com) has a 4.6 out of 5 rating on OK.one, based on 218 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 56% of negative reviews; Reviews mostly discuss Product, User experience, Customer service. Last updated 2026-09-03.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers appreciate the reliable protection and security features that silently run in the background to keep all their connected devices completely safe from threats. Many long-term users find the software extremely user-friendly and consistently praise its proven ability to prevent dangerous malware and viruses effectively over decades.
Some reviewers were not happy with customer support, mentioning that getting timely help was difficult or that responses were unhelpful when technical issues arose. A few other people also felt that managing accounts was complicated, experiencing frustrating complications regarding unwanted subscription renewals and billing inquiries.
Auto-generated from all reviews of this business. For reference only.
What people say
L
Long · 6 reviews · Experienced 2026-08-04 ·
★★★★★
I have used Malwarebytes for two years…
I have used Malwarebytes for two years and have come to appreciate it. I had it on auto renewal but also had 2 other applications that were effective. I decided to cancel Malwarebytes but after receiving support online I have decided to keep it.
T
Tim Quick · 1 review · Experienced 2026-08-03 ·
★★★★★
By far the best virus removal and protection software.
I have been using Malwarebytes for at least 20 years or longer. Companies I have worked for use their software for virus removal. I think they are the best out there! Their support is top notch and responsive.
V
Vivien · 10 reviews · Experienced 2026-07-31 ·
★★★★★
Efficient after sales
I have had this program for a number of years and it has worked very well.
On the occasions I have had a query the response has been speedy (allowing for the time difference) and the problem sorted
G
Gerald Jones · 1 review · Experienced 2026-08-04 ·
★★★★★
Very easy to use
Very easy to use, complete scan for almost everything, gives me peace of mind.
A
Anthony Bass · 13 reviews · Experienced 2026-08-03 ·
★★★★★
Following duplicated payment Chatbot…
Following duplicated payment Chatbot was helpful and Human agent was also helpful and resolved the problem. Thank you.
A
Ayman Muhammed · 1 review · Experienced 2026-08-03 ·
★★★★★
Malwarebytes is the best!
K
Katrinka · 6 reviews · Experienced 2026-08-04 ·
★★★★★
Malewarebytes was recommended by a…
Malewarebytes was recommended by a trusted friend who does a lot of computer work for us. It seems good but it's hard for a non-techy to truly evaluate. Things that could be improved: when they try to block a site I know is good and I click that I trust it, I get a message that I have to completely re-install Malwarebytes if I'm going to trust a site they've deemed dangerous! WHAT?? Also, they're constantly offering upgrades which I don't really think I need, but their advertising writer makes it seem like I would be in grave danger by not upgrading. The controls already feel like a death-grip and I don't want to block everything I do online with no good reason. I'm cautious but not completely risk-averse. I want trojans and viruses blocked, but I also want to know what's safe to use. I also think that they should try to keep their prices lower and offer senior and military discounts
G
Gregory · 3 reviews · Experienced 2026-08-04 ·
★★★★★
Have been using Malwarebytes since…
Have been using Malwarebytes since about 2006-2007; and have found the program exceptional in protecting all our devices. Over the years we have added more and more devices and also arranged installation for our family members. When you have super senior parents we all know how vulnerable they are to this new technology. We install Malwarebytes on their computers and phones; which helps protect them from all these scammers. Sadly we all thought that computers and the internet would help the world; but the amount of money that is scammed is unreal. We all need Malwarebytes.
B
Bob Peschka · 2 reviews · Experienced 2026-08-02 ·
★★★★★
A must have program
I have used this software on my computers for several years and have installed it on friend's computers during that time frame. I know I can count on it to do the job right, thereby giving me peace of mind.
T
THOMAS ADLER · 4 reviews · Experienced 2026-08-02 ·
★★★★★
Indispensable protection!
I learned about Malwarebytes from colleagues in the IT department at the University of Kentucky about 20 years ago, and after I retired I adopted it for my own personal use. It has proved to be a wonderful and reliable product that protects me, my computers and phone, and my online presence. Absolutely GREAT!
M
Matt Mann · 1 review · Experienced 2026-08-03 ·
★★★★★
Good feeling to know Malwarebytes has…
Good feeling to know Malwarebytes has me back covered.
S
Shelley · 1 review · Experienced 2026-07-20 ·
★★★★★
This is so easy to use and operates in…
This is so easy to use and operates in the background. I accidentally entered a site that was suddenly and quickly blocked. I'm not sure I could acted as quickly. I know that Malwarebytes is great for scanning files, etc for malware and also great in helping block questionable sites.
L
Lon · 7 reviews · Experienced 2026-08-03 ·
★★★★★
Malwarebytes is awesome
Years ago I was using another well-respected virus protection software package, one that had done well for me a few years. But then, something happened that took my computer down to a paperweight. I could get nothing to work and couldn't recover the computer using any emergency start method I tried. After our new computer, by my daughter's suggestion, I started using Malwarebytes. That had to be over 10 years ago. I have had absolutely no problem with anything since then, nothing at all, everything has been perfect all during my time of using Malwarebytes. I can't recommend the use of their protection software strongly enough. I won't consider anything else. Thanks Malwarebytes for everything.
P
Peter Kilpo · 1 review · Experienced 2026-07-15 ·
★★★★★
Malware help done great job
Malware help done great job , by explain and correcting my six accounts . Two technicians gave they names and case numbers to making help on the follow-ups.
Now I just hope account stays in order instead keep adding duplicate coverages.
Negative side is company do not give any credit from duplicated cancelled accounts, and autopayment can get account holder in to duplicate coverages.
W
Wayne · 5 reviews · Experienced 2026-08-03 ·
★★★★★
Eight Years
I have been using MalwareBytes for 8 years now and have personally benefited from the protection that they provide.
G
Gary S. · 4 reviews · Experienced 2026-08-03 ·
★★★★★
Malwarebytes is simply the best…
Malwarebytes is simply the best anti-viral software and VPN on the market. It never fails to warn me of a "sketchy" site. Highly recommend!!
M
Michael · 9 reviews · Experienced 2026-04-08 ·
★★★★★
Excellent job keeping scams away
I’ve been a member at least 8 years and have Malwarebytes loaded on my laptop, my mother’s laptop, my iPad, and both cell phones. I love the monthly reports I received showing what has been blocked. I feel safe having Malwarebytes installed and will continue my renewals every year.
T
Terri A · 10 reviews · Experienced 2026-08-03 ·
★★★★★
Trusted Malware App
I've been using the Malwarebytes products for several years now and trust that they are monitoring my online activity regularly. Application is easy to use. Customer support when needed has been attentive and timely.
S
Sam · 1 review · Experienced 2026-08-03 ·
★★★★★
Email updates are pertinent and share current security and malware threats.
I've been a Malwarebytes Pro customer for quite some time now. Apart from a great selection of products, I get pertinent emails that address current internet security, fraud, spam, and malware incidents. These are all up to date, only include article summaries and links that I can share on Mastodon to a wider audience. Everything is relevant and well researched by the Malwarebytes team.
M
Mark C. · 4 reviews · Experienced 2026-03-01 ·
★★★★★
Better now than ever
I have used MWB for several years now and the product just keeps getting better with every update. It digs deeper to find those little "things" that can be used to track your movements across the web, target you for advertising as well as blocking malware and restricting access to potential fraud and scam websites. It's a cheap price to pay for the additional security and piece of mind that it gives you as an additional security layer in the war against the bad actors on the web.