We are Martha Stewart & Marley SpoonWe love cooking - Martha Stewart & Marley Spoon is making it easier to cook the food you want to eat. We bring together seasonal ingredients, simple, delicious recipes, and make it easy so you can enjoy the fun part - cooking.Experimenting with food is what we do everyday. Our chefs are always in the Martha Stewart & Marley Spoon kitchen creating and perfecting exciting dishes for the weekly menus. Combining fresh, quality ingredients comes naturally to them and by practice they make perfect. Creating simple step-by-step guides along the way makes for an easy experience for cooks at home.Fresh Ingredients We bring great ingredients to your door. Technology allows us to become your local greengrocer, butcher and fishmonger. Or at least it gives us the opportunity to reconnect you with the core values of knowing where your food comes from. Building relationships with sustainable suppliers ensures that we are a lot more than just an online shop.Enjoy a fantastic cooking experience and eat well at the same time. We do everyday!
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Is Martha Stewart & Marley Spoon legit?
Martha Stewart & Marley Spoon (marleyspoon.com) has a 3.1 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Restaurants & Bars and its reputation is mixed. Opinions are polarized: 46% rate it 4 stars or higher while 27% give 1 star; The business has replied to 96% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-09-02.
What reviewers say
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Most reviewers were somewhat happy with their experience overall. Consumers frequently appreciate the wide selection of delicious and creative recipes that make weekly meal planning extremely convenient for busy households. Many people state that the provided items taste remarkably fresh and consistently deliver wonderful flavors for home-cooked dinners.
However, some customers also noted frustrating issues with missing ingredients, broken containers, and messy packages. Reviewers frequently shared annoying delivery delays, tracking problems, and occasional instances of spoiled produce arriving in their boxes. Several buyers mentioned that customer support responses offering small future credits felt inadequate to resolve these repeated mistakes.
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We were really excited about trying new dishes. We loved the idea that ingredients we don’t normally have on hand would be included. We both love to cook, so preparing meals together was fun and rewarding. Ok However, very disappointed in the quality, which seems to be going downhill. Missing ingredients, poor quality ingredients all lead to disappointment. Example: peach provided for a peach mango salsa was hard as a rock. Luckily I had a nectarine we used. Another dish called for shallot. I didn’t get one, but had a leek. Not sure if the just ok result was a result of that. A lot of the meat- especially beef- was an odd cut- thick on one end, thin on the other- or one steak thick, one thin. Doesn’t cook evenly. There were other issues, none really resolved. Yes, I got a $2 credit for the rotten cucumber, but that didn’t help me that night. Yes, I got a $2 credit for the missing chili spice, but a jar cost me $5.69. Many of the recipes were absolutely delicious, but about 1/3 of the meals I paid for were impossible to prepare as per the instructions.
Reply from Martha Stewart & Marley Spoon2025-08-05
Hi Laurie, thank you for taking the time to share your experience. While we're glad to hear you enjoyed many of the recipes and cooking together, we’re truly sorry about the recurring issues with ingredient quality and accuracy. This isn’t the standard we aim for, and we understand how frustrating it is when you can’t prepare the meals as intended. Your feedback about specific ingredients and portion inconsistencies is incredibly valuable and will be passed along to our internal teams. If you'd be open to it, we’d love the chance to look into your past orders and make things right. Please reach out to our support team with your account details or send us a direct message. We truly appreciate your honesty and hope to restore your confidence in our service. Best regards.
The food and recipes are great. The recipes are easy to follow and have good portion sizes. I like the variety of offerings and LOVE that they have such heavy vegetable components. Ingredients are fresh.
Con: customer service is a little lackluster.
I love the great choices, especially the asian meals. The ingredients are fresh and inviting. I have been with Marley Spoon close to a year now and have noticed a disturbing trend. Lately (3 different meals), some key ingredients are missing. Some may think so what, go to the store, except I live in a rural area and the nearest "good grocery store" is more than an hour away. My ok grocery store for instance doesn't carry ginger root, which was an ingredient that was missing last week.
I love the recipes on Marley Spoon and have made over 300 recipes on there. It's been so helpful to have all the ingredients ready and not have to go to the market frequently. I work from home, so it's easy for me to prepare early in the day and start cooking at the end of my workday. If you are not at home, it may be an issue since it may take a while to prepare the ingredients to use to cook. For me, it works really well and I love not having to think about what meals I will be preparing for the week.
I've had a few issues in the past with delivery and some ingredients that may be missed, but the company resolves them quickly and listens to feedback which is a major plus. I appreciate this about the company.
I love to cook, but I don't like grocery shopping or coming up with menus. Marley is the Answer for people like me. I like the variety of choices. Disclaimer- sometimes I tweak the recipe and add or omit items.
I just started receiving my orders last week both days. The order has come one full day after expected. The second order arrived at 9 PM on a Thursday and was supposed to arrive at some point on Wednesday. The order was just barely cold. The freezer packs were melted. This makes me very nervous.
Reply from Martha Stewart & Marley Spoon2025-07-27
Hi! I’m sorry to hear that the service wasn't up to standards. Of course, this is not the experience we work tirelessly to provide, and we would love to use your feedback for active improvements. Please feel free to provide your comments to our customer care team at [email protected], chat, phone call, or Facebook chat. Thank you in advance!
I enjoy the variety of menus and the option to get deliveries every other week because it's just me and that's a lot of food. Especially since I tend to modify and extend their recipes, I use them more as a planning base.
Well, the first order came and immediately. I knew this was not equality. Company, the food had come cold in between 2 ice packs. However the vegetables that were given, we're all whole and not even cut the whole meal It was basically someone shopping for you. Putting it in a box between ice packs and saying here make this which took plenty of time and no help at all plus the products were not high quality example. A gyro We're supposed to be lamb or so I thought, unfortunately it came with chopped meat. And there's so many parts to every meal that I could have made a better meal myself and not need to go pay forty dollars for a bunch of uncooked food that was poor quality and requiring a lot of effort.
Here's the big biggest pet peeve.I have upon immediately receiving these ingredients and being disenchanted, I contacted the company to stop my next order, which was not supposed to come for a whole week. Well, I was told too late so sorry. We can't stop that order now. And no refunds period I tried to escalate the call She said, there's no no escalating and because I called too late, I would not receive a refund on either order. But now, when my second order came, the ice packs were not inside the box, it was strictly rotting food, smelling of putridness and no refrigeration.
Who do I go get this money back that they ruined a forty?Dollar meal didn't even send it to me with ice packs.So now I could not even feed it to my dogs.
Martha stewart shame on YOU
scamming the world. I am just disgusted at your lack of customer service and no recourse for your failure to provide an edible dish.
I'm just providing an update. I was contacted by the company and told to contact them at another number for customer service. it's possible that employee did not represent their company well. Hopefully, they will rectify this.. I do appreciate that they contacted me right away. I'll let you know how this transpires.
Reply from Martha Stewart & Marley Spoon2025-07-25
Hi Kush, thanks for your feedback. We're sorry to hear about the issue with your order. For the quickest resolution, please contact our customer care team directly with your order details. They can be reached at [email protected], via our live chat, or by phone at 866-228-4513. Thank you.
Love the food and recipes, but couriers always deliver days late after protein items have thawed. It’s also very difficult to plan meals when items are not delivered on time. Should use FEDEX or UPS instead of gig economy couriers to ensure reliable delivery.
Reply from Martha Stewart & Marley Spoon2025-07-19
Hi Rich, thanks for your feedback! We're sorry to hear that you've experienced recurring shipping issues with your Marley Spoon boxes. Of course, this is not the experience we work tirelessly to provide, and we would love to use your feedback for active improvements. Please feel free to provide your comments to our Customer Care team at [email protected], chat, phone call, or Facebook chat. Thank you in advance!
the food is great if it's delivered on time but I've had two weeks out of three not getting the delivery until well after the 9pm cutoff and because of where I'm located I've been unable to retrieve it from the package room before it spoiled. Company has not been responsive in addressing the issue
Reply from Martha Stewart & Marley Spoon2025-07-17
Hello there, thank you for taking the time to share your feedback. Our apologies for the late reply. I'm truly sorry to hear that our service has not lived up to your expectations and that you've experienced such significant issues with late deliveries and spoiled food. We have great expectations for ourselves, and it makes us quite sad to learn that in your case, those expectations were not reached. This is certainly not the reliable service we aim to provide, and we sincerely apologize for the inconvenience, waste, and disappointment this has caused. We are committed to ensuring our deliveries are made on time and that our customers receive fresh, usable ingredients. We want to fully investigate this matter and work towards a resolution. If you haven't done so already, please reach out to us directly via email at [email protected], over the phone at 866-228-4513, or through the chat function on our website. Our customer care team will be glad to assist you with this specific concern and explore solutions. We appreciate you bringing this critical feedback to our attention, as it's essential for us to identify and correct any errors in our delivery processes. All the best!
I've tried most of the meal plans and Marley Spoon is the worst. They neglected to send the steak for one of my meals, the potatoes were black inside, and then they just didn't send a box at all one week! Just terrible all around.
Reply from Martha Stewart & Marley Spoon2025-07-17
Hi Anais, thanks for your feedback! I’m so sorry to hear that you've experienced issues with your Marley Spoon boxes. Of course, this is not the experience we work tirelessly to provide, and we would love to use your feedback for active improvements. For this, please feel free to provide your comments to our Customer Care team at [email protected], chat, phone call, or Facebook chat. Thank you in advance!
When I first started getting the boxes they were great. The options to chose from were great as well. Then after a few months the ingredients starting getting sub-par. Lots of old produce and smaller meat portions. Also, the recipes have become too exotic. I have gone down from weekly boxes to maybe one a month sometimes 2 but rarely.
Reply from Martha Stewart & Marley Spoon2025-07-15
Hi Jennice, thanks for your feedback! I am sorry to learn about the dissatisfaction with the recent orders related to the quality of the produce and portion sizes. If there's anything we can do to help, please provide your comments to our customer care team at [email protected] or through our live channels, either via chat or via phone 866-228-4513. All the best!
The portions are very small for what you pay. We were looking for quick and easy recipes for two busy parents but the recipes were very involved and not filling at all. We have a toddler and were hoping to share a portion with her (it wouldn’t make sense to get portions of 4 servings for two adults and a toddler) Just not for us.
Reply from Martha Stewart & Marley Spoon2025-07-12
Hi Autumn, thanks for your feedback! I am sorry to learn about the dissatisfaction with the serving sizes. Your feedback was shared with our culinary team for evaluation. If there's anything we can do to help, please provide your comments to our customer care team at [email protected] or through our live channels, either via chat or via phone. All the best!
The recipes for the most part are really good. There are some great combinations of flavors that I've never experienced before and this program is a great way to try new food. The downside is there needs to be more of a variety to choose from every week. There seems to be various iterations using the same ingredients. The instructions also need some work...time to make the meal doesn't include prep time and the "items you'll need" doesn't include things like measuring cups/spoons or bowls. I typically double the time listed on the instructions to get a more accurate duration and I'm an experienced home cook.
Reply from Martha Stewart & Marley Spoon2025-07-11
Hi Juli! Thanks for your feedback concerning the meals and the cooking instructions. Your feedback will be shared with our culinary team for further evaluation. If there's anything we can do to help, please provide your comments to our customer care team at [email protected] or through our live channels, either via chat or via phone 866-228-4513. All the best!
My family is more than happy with Marley Spoon. We have tried other meal prep companies (Hello Fresh, Home Chef, etc.). Thank you so much for your meal ideas, awesome recipes, and fresh quality produce.
HelloFresh US
Home Chef
Blue Apron
Hungryroot
Dinnerly
CookUnity
Green Chef US
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