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Media & Publishing

Mimeo Photos

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202 reviews

4.5202 reviews
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About Mimeo Photos

Data updated
Website
mimeophotos.com
Category
Media & Publishing
Location
United States
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
91% (10/11)
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About this business

Mimeo Photos turns your most hilarious, joyous, and meaningful moments into premium photo products you can touch, hold, or hang. We enable people across the globe to create premium quality photobooks, wall and tabletop decor, cards, calendars, photo prints, blankets, and more through a wide variety of customizable themes, layouts, and sizes. As Apple's long time print partner, we've elevated our core offering to ensure that the creative and design needs are met for you, no matter where you are or what device you're using.With over a decade of photo printing craftsmanship and expertise, we're here to help you turn meaningful moments into beautifully-made photo products.Curate your own project today with some of our community favorites:PhotobooksWall DecorCalendarsCards

Written by the business, not verified by us.

Is Mimeo Photos legit?

Mimeo Photos (mimeophotos.com) has a 4.5 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. 86% of reviews are 4 stars or higher and 3% are 1 star; The business has replied to 91% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic quality of the photo books and the durable materials used for the binding and pages. People also mention that the software program is very easy to use and helps them create wonderful memories smoothly. Delivery is often described as quick and prompt, arriving right on schedule. Some reviewers were not happy with the printed picture quality, noting that certain images appeared too dark or lacked contrast compared to the preview. A few consumers also mentioned occasional issues with damaged packaging or pages sticking together upon opening.

Auto-generated from all reviews of this business. For reference only.

What people say

Several pictures in my book were turned…

Several pictures in my book were turned sideways. Every time I spoke to someone, they were unable to help me get it straightened out. I finally got referred to someone who was able to help me. Even then it took several tries to finally get them back into the correct position. I understand there can be little glitches sometimes. But the thing that was the most frustrating about it, was that I was never able to actually "talk" to someone. ALL communication was done by email, which is slow and takes a long time to respond and get responses. With each person involved, it added a day or two on to the process. Consequently, the book was not completed in enough time to get it to my grandson by the time of his graduation party. If we had been able to skip several people, and communicate in a quicker manner, I might have been able to get it in enough time. I was disappointed and would really question the whole communicating, and "fixing it" process through emails. It's slow, cumbersome, and not all staff understood what to do, so it made it even slower. The slow communication added on enough days that I was not able to get it in enough time for his graduation open house. Since no one was going to be home that following week after the open house, we had to try and arrange neighbors to get the book when it was delivered. I will say the book itself turned out great, and I am happy with it. I am also appreciative of the person who helped me get it right. My criticism is of the process. I just wish it had not taken so long to get it right, so that I could have received the book in enough time.

Reply from Mimeo Photos2026-07-10

Hi there! We're dedicated to providing a smooth experience and we understand the frustration caused by sideways images and communication delays, especially for a graduation! We know how important these memories are and we're committed to improving our process. Thank you so much for sharing your valuable feedback with us. To ensure you're fully taken care of, a supervisor from our team will be reaching out to you directly to discuss this further. - The Mimeo Photos Team

I LOVE Vimeo PhotoBooks!!

I have enjoyed making the PhotoBooks with Vimeo. The user interface is easy to understand, but with some really nice effects and design capabilities! The final product is amazing, gorgeous photos, text and effects (borders, backgrounds etc). I would say though that photos always look a bit darker once printed, so I have gotten into the habit of lightening up anything that might come off as too dark. The quality of the paper, binding, packaging is all top shelf, and I gladly spend the money on preserving these memories! Highly recommend!!!

Reply from Mimeo Photos2026-07-10

Hi Gary! Thank you so much for the detailed feedback! We are thrilled that you're enjoying the design effects and the quality of your photobooks. It's also great that you've found a trick for your photos by lightening them up to get that perfect print! - The Mimeo Photos Team

The best book for memories

I love these books they are so much better space-wise and I cherish the memories. They take time to put together, but any album would. This is way better than physical print outs trust me. The quality is great too!

Reply from Mimeo Photos2026-07-10

Hi Blaine! Thank you for sharing your experience! We're so happy to hear that you're cherishing your memories through our photobooks and that you're impressed with the quality. We agree that there's nothing quite like a high quality album to keep those moments safe! - The Mimeo Photos Team

Our photobook was fabulous

Our photobook was fabulous. The pages are a joy to read snd the photos are colourful. A big thank you to the support and helpful advice given by the Mimeo team.

Reply from Mimeo Photos2026-07-09

Hi Barbara! We're thrilled your photobook turned out fabulous and that the colors are so vibrant. I'll make sure to pass your thanks along to our support team for their helpful advice! - The Mimeo Photos Team

Excellent quality

Excellent quality, however the product (2 photo books) damaged during delivery on the book’s corners. This has never happened in recent orders.

Reply from Mimeo Photos2026-07-10

Hi Janice, We're so glad you enjoyed the quality of your books, but we're very sorry to hear about the damage to the corners! That's certainly not the experience we want for our customers. Please get in touch with our support team so we can help you out with a replacement! - The Mimeo Photos Team

The books come out great however…

The books come out great however sometimes shipping take a long time on certain orders.

Reply from Mimeo Photos2026-07-10

Hi Raymond, We're thrilled your books are coming out great! Thank you for your patience with our shipping times. We're constantly working with our carriers to ensure every order arrives as quickly as possible, and we appreciate your feedback on those delays! - The Mimeo Photos Team

The best quality and easy to make.

I have already created many albums with Mimeo, all in the same format. You can make beautiful layouts and the print quality is superb. Even on the pages with a black background. With other brands you get fingerprints everywhere.

Reply from Mimeo Photos2026-07-09

Hi Wouter! It's so great to hear you've created many albums with us. We're especially glad you noticed the difference in our print quality and that our black backgrounds stay fingerprint free! - The Mimeo Photos Team

Exemplary customer service support

Fantastic customer service support. Well done team! The uploading of the photos did not work effectively (my error). The team notified me with very clear instructions on how to resubmit the purchase, provided payment codes and followed by via email to ascertain if I needed additional help. Thanks team I am thrilled with the photobook.

Reply from Mimeo Photos2026-07-09

Hi Margaret! Thank you so much for the kind words about our team. We're thrilled that we could help you navigate the upload process and that you're so happy with the final photobook! - The Mimeo Photos Team

Love giving these photobooks for…

Love giving these photobooks for special occasions! Customer service is also great and very responsive

Reply from Mimeo Photos2026-07-09

Hi Linda! We're so glad to hear you love gifting our photobooks for those special moments. It's wonderful that you've had such a great experience with our support team as well! - The Mimeo Photos Team

Excellent high quality product, pricey

The quality of the end product, as always, is excellent. I am finding the price is getting very high and I might start looking for another supplier with close to as good quality and perhaps a lower price. I also think you should have some sort of loyalty reward program for people who buy frequently (me).

Reply from Mimeo Photos2026-07-10

Hi Susan, Thank you for your 4 star review and for being such a loyal customer! We're happy you love the quality of our products. We appreciate your feedback on our pricing and the suggestion for a loyalty program! We'll definitely keep that in mind as we look for ways to reward our frequent creators. - The Mimeo Photos Team

Response from Help/Support timely &…

Response from Help/Support timely & always positive results. Wished the photo app would noticeably red flag (or beep) major errors (like heads being cut off of a photo) upon placing the order.

Reply from Mimeo Photos2026-07-09

Hi Mary! It's great to hear that our support team provided a timely and positive response for you. We really appreciate your feedback about adding warnings for photo cropping, and I'll be sure to share that with our product team! - The Mimeo Photos Team

Service is quick and high quality

Service is quick. The product quality is outstanding. Have made books through my Mac laptop since 2010 and will never stop!!

Reply from Mimeo Photos2026-07-09

Hi Valerie! Thank you for being such a loyal customer since 2010! We're so happy to hear that our quick service and outstanding quality keep you coming back for more. - The Mimeo Photos Team

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