Great and quick support
Great and quick support, they are always happy to help when I have any kind of questions regarding their plugins and theme I purchased.
MotoPress is a team of experienced WordPress professionals that has been building plugins and themes (software and design) for WordPress CMS since 2013. The mission of MotoPress is to give companies and personal projects flexibility and specific software they need to successfully build online business with a user-friendly content management system of WordPress.
Written by the business, not verified by us.MotoPress (motopress.com) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. 89% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 27% of negative reviews; Reviews mostly discuss Customer service, Product, User experience. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. People frequently praise the helpful and professional staff for providing quick, effective solutions to various technical questions and website management tasks. Users deeply appreciate the reliable software options and consistently find the customer care team to be exceptionally prompt, kind, and friendly. Some reviewers were not happy with the strict refund policies, mentioning ongoing difficulties when trying to get their money back for unusable items. Additionally, a few consumers noted unexpected product limitations regarding specific plugin features and experienced occasional unhelpful, dismissive support interactions. These individuals felt that certain functional restrictions were not clearly communicated prior to purchase.
Auto-generated from all reviews of this business. For reference only.Great and quick support, they are always happy to help when I have any kind of questions regarding their plugins and theme I purchased.
Very prompt to support requests - much appreciated.
my problem is solved. Very helpful and friendly support
I have a deadline to the client of the project, within a few hours. I'm really glad, they extended a few seconds customer support to connect me and resolved my issue in few minutes. That's awesome and great work! Kudos to the team!
Really nice experience with their theme and plugin, and the service is swift and prompt!
I checked lots of hotel plugins, but this is the best with the richest features. The customer support team responds quickly and solves the issue fast.
Very good plugins and support! I fully reccomend motopress.com products!
I had an outstanding experience with MotoPress. A special thank you to Andre for his incredible patience and support—he truly went above and beyond to assist me until my issue was fully resolved. Andre is a fantastic representative and a true asset to the team. The overall support from the MotoPress team was commendable. Keep up the great work!
I've never worked with Motopress or a booking system before, and I have to say... I completely underestimated the scope, which isn't even apparent at first glance. The complexity behind it. Insane! At first, it was a little difficult to navigate the system, but once you understand the concepts, it's easy and intuitive to use. What I have to particularly praise is the support! So friendly and helpful, and above all, patient! I'm absolutely thrilled!
Great service, quick reply to my enquiry and very helpful. Thank you.
I’ve had an excellent experience with the MotoPress Hotel Booking support team. I encountered two separate bugs and opened two support tickets. They were incredibly responsive and handled both issues quickly and professionally. Their support led to two plugin updates, which shows how seriously they take user feedback. On top of that, their communication was kind, respectful, and helpful throughout. Honestly, this is the best plugin support I’ve ever dealt with. Highly recommended!
I had problem with a plugin associated with the hotel booking and as it turned out it was my fault , but Andre on the help line was most helpful and solved the problem very quickly . I can't praise the help desk highly enough. Good product, good service.
The whole hotel booking process is ready and easy to set up. BUT! If you would like to modify something in the template, e.g., button form, button place, you need to write CSS code.
I am very happy because all the problems I had were solved in a very friendly environment
The contact staff is extremely friendly and will do whatever is in their power to help you out!
the support is fantastic, always really helpful
I had some problems with WPML integration, that makes my web not working properly. I have a lifetime membership and they solved the problem so quickly. Now is fixed and working perfect!! Thank you so much John!!!
I was having difficulty setting up the theme but John on the Live Chat stayed with me for nearly half an hour and helped me fix all the issues. JOHN IS A STAR!
Great support, I had a problem with the payment - and it was not related to the plugin - and they solved it on chat support.
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