Customer satisfaction is our priorityAs an industry leader in software and technology retail, customer satisfaction is our number one priority. Our goal is to deliver a universal solution for all of our customers’ software needs, while maintaining the industry’s lowest prices.Microsoft OfficeWindowsWindows ServerContact Us
Written by the business, not verified by us.My Choice Software (mychoicesoftware.com) has a 4.9 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Product, User experience. Last updated 2026-09-01.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable support team for being extremely helpful, patient, and efficient when resolving software activation issues. Many people note that representatives guide them step-by-step through complicated installations, making technical processes quick and completely painless. Buyers appreciate the friendly demeanor and dedication of the staff during troubleshooting sessions. Some reviewers were not happy with the support provided and encountered frustrating activation difficulties. A few customers also mentioned experiencing persistent problems with software installation and feeling that their issues remained completely unresolved. Others raised concerns about faulty product keys and poor customer service quality.
Auto-generated from all reviews of this business. For reference only.Alex was extremely helpful and took time out to do what was necessary to get my 365 office installed and running successfully. His service was very much appreciated :)
Thank you so much for your kind words Michael. We’re thrilled to hear we were able to get your Microsoft 365 installed and running smoothly. Providing helpful and patient support is always our goal, and we truly appreciate you taking the time to share your experience.
Very helpful, very professional and friendly!
Thank you so much for your kind words Henry. We’re thrilled to hear you had a helpful, professional, and friendly experience. We truly appreciate your support and look forward to assisting you again in the future.
Jake was very helpful and getting Wendell's 11 to work. It wasn't easy, trust me, it wasn't, but he knew how to get it to work correctly and he succeeded and to me a lot like me, you had, sometimes you have to push to get it to work, you have to go beyond what's in front of you to see what's behind you to get it to work correctly, he did, he did a great job and that will make me go back to my choice software and I appreciate it Jake very much and have a great day.
Thank you so much for the thoughtful review, David. We truly appreciate you taking the time to share your experience. We know getting everything working correctly wasn’t easy, and we’re glad we were able to stay persistent and help get Windows 11 running the way it should. Your kind words about going beyond what’s in front of you really mean a lot. Thank you again for your support and for choosing My Choice Software — we look forward to helping you again in the future.
I initially had an activation problem, but Jake F. got everything rectified promptly. I was very impressed by the speed of the response and the quick fix.
Thank you for your feedback. We’re glad we were able to quickly resolve the activation issue and get everything working properly for you. We truly appreciate your patience and are happy to hear you were impressed with the responsiveness and support. Thanks again for choosing us.
Thank you for your review, Rebecca. We’re glad to hear the download and setup process was easy and convenient for you. We appreciate your support and look forward to helping you again in the future.
Issue was resolved quickly. Tyler was direct with his instructions, was able to resolve the issue quickly.
Thank you for your feedback, Lisa. We’re happy to hear we were able to provide clear instructions and resolve your issue quickly. Delivering fast and effective support is always our goal, and we appreciate you taking the time to share your experience.
We reached out to MyChoiceSoftware.com for software purchasing and had a great experience with the support we got from Jake at MyChoiceSoftware. He sent us a quote within a day after we reached out and gave us a great pricing with a volume discount. After we made the purchase, the licenses came via an email immediately and we were able to install the software following the instructions without any glitch. We are very happy with the purchase and would definitely go back to them again in the future for all our software purchases.
Thank you so much for your thoughtful review and for choosing My Choice Software for your software purchase. We’re thrilled to hear that we were able to provide prompt support, competitive pricing, and a smooth purchasing experience from start to finish. Our team works hard to make the process fast, simple, and reliable, so it’s great to know everything—from the quote to license delivery and installation—went seamlessly for you. We truly appreciate your business and look forward to helping you again with any future software needs.
Jake was incredibly helpful with making sure I was able to access my products and ensure I got my discount! He was very professional and helpful.
Thank you so much for your kind words Lana. We’re thrilled to hear we were able to help you access your products and make sure you received your discount. Providing professional and helpful service is always our goal, and we’ll be sure to pass along your feedback. We truly appreciate your support.
He walked me through all and any difficulties that I was having and was very well informed regarding the product. The process took less time than I had expected. He was polite and very well spoke. I would recommend his service to anyone!
Thank you so much for your thoughtful review, Edward. We’re thrilled to hear that your representative was able to guide you through every step of the process and make everything quick and easy to understand. Providing knowledgeable, courteous service is very important to us, and we truly appreciate your recommendation and kind words.
I had several obstacles as I was trying to purchase a Microsoft product, but Jake/Customer Service was great in processing refunds, applying payments to another product, and providing much needed technical advice about compatibility, installation, and features. Very impressed with MyChoiceSoftware.
Thank you for sharing your experience. We’re so glad we were able to assist you through the obstacles and provide the support you needed with refunds, product compatibility, installation, and features. Delivering knowledgeable and dependable customer service is our top priority, and we truly appreciate your kind words and support of My Choice Software.
Quickly, politely resolved the issue.
Thank you for your feedback, Tom. We’re glad we could resolve the issue quickly and courteously. We appreciate your support and the opportunity to make things right.
Jake, the Representative, was knowledgeable and professional. He knew exactly what he was doing and allowed me time to retrieve the information sent or showed up on my computer. I am very pleased with his service.
Thank you for taking the time to share your experience. We’re so glad to hear that we provided knowledgeable and professional service while making the process smooth and comfortable for you. We truly appreciate your kind words and are happy to know you were pleased with the support you received.
Software arrived within minutes of my order and follow up to my questions was prompt and concise. Jake F was great to work with in customer service/ support.
Thank you for taking the time to leave such a great review, Rick. We’re glad to hear your software was delivered quickly and that our follow-up support was helpful and efficient. We are especially happy to know our customer service made a positive impression. We truly appreciate your business and look forward to assisting you again in the future.
The installer was able to spot and correct and ongoing problem in my system even before he began the installation.
Thank you for the wonderful feedback Earl. We’re glad we were able to identify and resolve the ongoing issue with your system before starting the installation process. Providing thorough, proactive support is something we take great pride in, and we’re happy to hear you had a positive experience.
Jake F was very professional, with great customer service. I enjoyed working with him to solve my software problems. Such a pleasure to work with
Thank you so much for the kind words Van. We’re thrilled to hear that we provided professional service and made your experience a positive one. Delivering great customer support and helping solve software issues efficiently is always our goal. We truly appreciate your feedback and look forward to working with you again in the future.
Jake was great help getting me the right software
Thank you for the great feedback Justin. We’re happy to hear we were able to help you find the right software for your needs. We appreciate your support.
Jake F. answered my question quickly, my Windows 10 key was not accepted on initial entry, so new software install was not activated. With telephone guidance, Jake walked me through the 'activate by telephone' and within minutes the software was activated. Very friendly demeanor and willing to wait while my screen took time to refresh at many steps in the process. An excellent experience with MyChoiceSoftware after initial failure to activate with the Windows 10 I had purchased online from MyChoiceSoftware.
Thank you for taking the time to share your experience. We’re glad we were able to quickly help resolve the Windows 10 activation issue and guide you through the telephone activation process. Providing patient, friendly, and knowledgeable support is very important to us, and it’s great to hear we made the experience smooth and stress-free. We truly appreciate your trust in My Choice Software and your thoughtful feedback.
Accidentally let my Bluebeam subscription expire. Jake F was super helpful with the process getting me back up and running. Quick, knowledgeable, and super nice! Even checked back a couple days later to make sure I was good to go! Thanks Jake!
Thank you so much for the kind words Jared. We’re glad we were able to get your Bluebeam subscription back up and running quickly and make the process easy. We take pride in providing knowledgeable, responsive support, and it’s great to hear we went the extra mile by following up afterward as well. We truly appreciate your feedback and your continued trust in us.
Thank you for your review Jeff. We’re so glad to hear we were helpful and friendly during your experience. We appreciate your feedback.
Well, I purchased this program to update my windows, however my computer is too old and wouldn't take it. The very next day I called and Tyler was very understanding and professional! I have my refund on the way, I would definitely do business with this company again....when I get a new computer😁
Thank you so much for your thoughtful review, Colette. We’re sorry to hear the program didn’t work with your current computer, but we’re really glad we were able to step in and make the process smooth and stress-free for you. We truly appreciate your understanding, and it means a lot to hear you’d choose to do business with us again. Whenever you’re ready with that new computer, we’ll be here to help—hopefully with a perfect fit next time.
202 reviews matching
Keyupmart
ScalaHosting
TrustedTech
PrimeLicense
Total WebShield
Licensechoice
SiteGround
License Tom