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Electronics & Technology

My Choice Software

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202 reviews

4.9202 reviews
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About My Choice Software

Data updated
Website
mychoicesoftware.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
100% (4/4)
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About this business

Customer satisfaction is our priorityAs an industry leader in software and technology retail, customer satisfaction is our number one priority. Our goal is to deliver a universal solution for all of our customers’ software needs, while maintaining the industry’s lowest prices.Microsoft OfficeWindowsWindows ServerContact Us

Written by the business, not verified by us.

Is My Choice Software legit?

My Choice Software (mychoicesoftware.com) has a 4.9 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Product, User experience. Last updated 2026-09-01.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable support team for being extremely helpful, patient, and efficient when resolving software activation issues. Many people note that representatives guide them step-by-step through complicated installations, making technical processes quick and completely painless. Buyers appreciate the friendly demeanor and dedication of the staff during troubleshooting sessions. Some reviewers were not happy with the support provided and encountered frustrating activation difficulties. A few customers also mentioned experiencing persistent problems with software installation and feeling that their issues remained completely unresolved. Others raised concerns about faulty product keys and poor customer service quality.

Auto-generated from all reviews of this business. For reference only.

What people say

Alex was very quick to resolve my issue…

Alex was very quick to resolve my issue once he had all of the facts which he led in the q/a with me that took less than a minute. Obviously he is an expert in his domain. I appreciate his hand holding, patience and attention to detail to help me resolve the issue. Derrick T. Glasper

Reply from My Choice Software2026-05-05

Thank you for your detailed feedback, Derrick. We’re so glad to hear we were able to guide the conversation efficiently and resolve your issue so quickly. Our ability to ask the right questions and get to the root of the problem is something we truly value. We also appreciate you recognizing our patience, attention to detail, and supportive approach throughout the process. If you ever need assistance again, we’re here to help.

We didn't want to pay for an ongoing…

We didn't want to pay for an ongoing subsctription so this ONE TIME license was perfect for our personal computer use.

Reply from My Choice Software2026-05-04

Thank you for sharing your experience, Mary. We’re glad to hear that the one-time license option was a perfect fit for your needs. We understand that flexibility is important, and it’s great to know this option worked well for your personal computer use. We appreciate your feedback and are here if you need any assistance in the future.

Kudos to Gabe

Gabe was very knowledgeable about the Windows Pro product and he was able to help me activate it in a few minutes.

Reply from My Choice Software2026-05-05

Thank you for taking the time to share your experience Kasey. We’re glad to hear we were able to assist you so efficiently and make the activation process smooth. If you ever need help again, we’re here for you.

Amazing technical assistance

From the beginning to the end professional ,knowledgeable polite assistance .

Reply from My Choice Software2026-05-04

Thank you for your thoughtful review. We’re so glad to hear that you had an excellent experience with our technical assistance from start to finish. Providing professional, knowledgeable, and polite support is what we strive for, and it’s great to know we delivered. We truly appreciate your feedback and look forward to assisting you again in the future.

Tyler was understanding and helpful…

Tyler was understanding and helpful with my needs and request. Thank you!

Reply from My Choice Software2026-05-04

Thank you so much for your kind words, Dale. We’re glad to hear that we were understanding and helpful in meeting your needs. We truly appreciate you taking the time to share your experience, and we look forward to assisting you again in the future.

Alex provided very prompt service with…

Alex provided very prompt service with clear instructions that worked perfectly.

Reply from My Choice Software2026-05-04

Thank you for your great feedback Jed. We’re happy to hear that we were able to provide prompt service and clear instructions that worked perfectly for you. We appreciate you taking the time to share your experience and look forward to helping you again soon.

Thanks Alex

Thanks Alex, I appreciate your help getting office key issue resolved. Supplied solution and knocked issued out swiftly and was kind.

Reply from My Choice Software2026-04-27

Thank you for your kind words, Dionte. We’re so glad we were able to quickly resolve your Office key issue and provide a smooth experience. If you need anything else, we’re always here to help.

I initially had trouble loading the SW…

I initially had trouble loading the SW onto my computer and called the help line. Jake immediately answered the phone and within fifteen minutes sent me an alternative file that solved my problem. He made sure to let me know that if I had any further problems, I could contact him directly. Another tech support person followed up the next day to make sure all was well with the software.

Reply from My Choice Software2026-04-27

Thank you so much for your thoughtful review, Theresa. We’re glad to hear that we were able to quickly resolve the issue and get you up and running. Providing responsive and reliable support is very important to us, and it’s great to know that our team made a positive impression. If you ever need anything else, don’t hesitate to reach out—we’re always here to help.

Alex was great

Alex was great, He was quick, knowledgeable and to the point. I felt I was in good hands. Thank you. I definitely would use My Choice Software again.

Reply from My Choice Software2026-04-23

Thank you so much for your kind words Astrid. We’re thrilled to hear that we provided quick, knowledgeable, and efficient service, and that you felt confident throughout the process. That’s exactly the experience we aim to deliver. We truly appreciate your support and look forward to helping you again whenever you need us. Thanks for choosing My Choice Software.

Finnl was most courteous

Finnl was most courteous and asked me to do few answers to questions then, because i believed I was not sure how to do certain steps, he took over and entered everything for me. Result installlation was done in short time and I am very grateful for all his paitence and help

Reply from My Choice Software2026-04-22

Thank you so much for your kind words, Dorothy. We're glad to hear that we provided you with such courteous and patient support throughout the process. It's great that we were able to step in and make things easier when needed, ensuring your installation was completed quickly and smoothly. If you need any further assistance, don’t hesitate to reach out.

Great price, excellent help!

One just doesn't purchase software here at a great price. The extremely professional and patient staff provide as much expert help as you need to see that everything installs and operates perfectly. Thanks VERY much!

Reply from My Choice Software2026-04-22

Thank you for your fantastic review Mark. We're delighted to hear that you found great value in both our pricing and the support you received. Our team takes pride in being professional, patient, and thorough, so it’s wonderful to know that it has made a difference in your experience. We truly appreciate your kind words and are always here if you need any further assistance. Thanks again.

Gabe was concise

Gabe was concise, polite, patient, and made instructions easy to follow. In short, he was a professional delight. Brian Nystedt, New Departures Travel, Minneapolis

Reply from My Choice Software2026-04-21

Thank you so much for your kind words, Brian. It truly means a lot to hear that the experience was clear, smooth, and helpful from your perspective. We take great pride in making things as straightforward and comfortable as possible, so your feedback is incredibly appreciated. We’re grateful you took the time to share it and look forward to working with you again.

Excellent friendly helpful told me I…

Excellent friendly helpful told me I would be having a questionnaire very glad to be filling it out for him.

Reply from My Choice Software2026-04-17

Thank you so much for your kind words Cathy. We're really glad to hear you had a friendly and helpful experience. It means a lot that you were happy to take the time to fill out the questionnaire—your feedback is incredibly valuable to us. We appreciate your support and look forward to helping you again in the future.

Best computer experience ever.

First: it was great to have a quick referral to an agent Gabe was patient and undewrstanding which is especiaally important to a senior with very poor computer skills and limited dexterity. No matter, Gabe just gave me the soace and understanding that allowed me to ffollow his instructions easily and calmly. But more to you point had made the necessary steps quickly and efficiently. The experience was quick and totally painless. Thank you, Gabe.

Reply from My Choice Software2026-04-20

Thank you so much for your kind words and for taking the time to share your experience. We’re truly glad to hear that we were able to provide the patience, understanding, and clear guidance that made everything feel easy and stress-free. We especially appreciate you highlighting how important that support was—everyone deserves to feel comfortable and confident when getting help, and we take great pride in creating that kind of experience. Thanks again for trusting us—we’re always here whenever you need assistance.

Great CS

Great CS. Very responsive, professional and knowledgeable.

Reply from My Choice Software2026-04-14

Thank you for your great feedback George. We’re glad to hear you had a positive experience with our customer service team. Being responsive, professional, and knowledgeable is what we strive for every day, and it’s wonderful to know we delivered. We appreciate you taking the time to share your thoughts.

Microsoft Download Activation Support

First of all, Finn was very knowledgeable with the Microsoft product. He was also very adept in navigating through my laptop and activating my purchase. Very friendly and helpful.

Reply from My Choice Software2026-04-15

Thank you so much for your kind words, Kenneth. We’re glad to hear that we were able to assist you effectively and make the process smooth and easy. Providing knowledgeable, friendly support is something we strive for, and it’s great to know we delivered that experience. We truly appreciate your feedback and your support.

Jake is fantastic!

Jake is fantastic!! He guided me through the whole process. Jake is very talented, professional, patient and good ❤️ World need more people like Jake Thank You Jake

Reply from My Choice Software2026-04-13

Thank you so much for this wonderful review, Esperanza. We’re thrilled to hear about your positive experience with us. Our professionalism, patience, and dedication truly make a difference, and your kind words mean a lot. Thank you again for your support.

Jake was awesome

Jake was awesome, so kind, professional, efficient and was so pleased with how easy he resolved the issue! Thank you Jake for your help and pleasant personality!

Reply from My Choice Software2026-04-14

Thank you so much for your kind words, Laurie. We’re thrilled to hear about your positive experience. We truly take pride in providing friendly, professional, and efficient service, and it means a lot to know we made things easy and enjoyable for you. Thanks again for taking the time to share your feedback.

Alex did a great job resolving my…

Alex did a great job resolving my problem quickly.

Reply from My Choice Software2026-04-13

Thank you so much for your kind words, Rick. We're glad to hear that we were able to resolve your issue quickly and provide a great experience. If you ever need anything else, don’t hesitate to reach out.

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