MyMalls gives you a personal address in the U.S. with express forwarding to your home or business in Canada, Latin America and the Caribbean.
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Is MyMalls legit?
MyMalls (mymalls.com) has a 4.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 80% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-30.
Customer service is excellent...very quick response time and willingness of agents to assist and clarify issues i had was wonderfully delivered.
Reply from MyMalls2023-07-24
Thank you so much for your glowing review. Nneka! We're thrilled to hear that you had a wonderful experience with MyMalls.
Providing excellent customer service is a top priority for us, and we're delighted that my colleagues were quick to respond and eager to assist and clarify any issues you had.
Thank you for choosing MyMalls!
- Mariël from MyMalls
Thank you so much for the kind words! We take great pride in providing excellent customer service to all our valued members like you!
Thank you for choosing MyMalls!
- Mariël from MyMalls
Thank you Crystal! We're delighted to hear that you found our service efficient and reliable. Providing a seamless and dependable experience is our top priority, and we're committed to delivering on that promise.
Thank you for choosing MyMalls!
- Mariël from MyMalls
Thank you for your review! We value your opinion and strive to provide the best customer service possible.
Thank you for choosing MyMalls!
- Mariël from MyMalls
Thank you so much for the glowing review, Bella! We're thrilled to hear that you had an excellent experience with our customer service. Providing top-notch support and assistance to our valued customers like you is what we strive for.
Thank you for choosing MyMalls!
- Mariël from MyMalls
Absolutely love MyMalls! The most efficient service, offering exclusively superb customer service!
Reply from MyMalls2023-07-24
Thank you so much for your glowing review! Providing superb customer service is our passion, and we're delighted that it has left a positive impact on your experience.
Thank you for choosing MyMalls!
- Mariël from MyMalls
Was introduced by a friend, said there’re professional and fast. I am very impressed with their excellent service. Love the 3 packages that can be boxed as one, savings is always a plus.
Reply from MyMalls2023-07-24
Thank you for your fantastic feedback! We're thrilled that your friend introduced you to us and that you've had an impressive experience with MyMalls.
If there's anything else we can do to make your experience even better, please don't hesitate to reach out. Your satisfaction is our motivation to keep delivering top-notch service.
Thank you for choosing MyMalls!
- Mariël from MyMalls
The service and delivery was efficient and on time. No issues. Will use again
Reply from MyMalls2023-07-24
Thank you for your review Akilah! We appreciate your feedback and are delighted to know that you found our service and delivery efficient and on time without any issues.
If there's anything we can do to make your next experience even better and earn that 5th star, please don't hesitate to let us know. We value your feedback and are here to assist you in any way we can.
Thank you for choosing MyMalls!
- Mariël from MyMalls
Fast, Accurate and Reliable Company. Great customer service.
Reply from MyMalls2023-07-24
Thank you for the fantastic review! We're thrilled to hear that you found MyMalls to be fast, accurate, and reliable. Your satisfaction is our ultimate reward, and we'll continue working hard to maintain our high standards and serve you with the utmost dedication.
Thank you for choosing MyMalls!
- Mariël from MyMalls
This is all new to me so I took a while to take action but when I started asking for assistance, my questions were promptly answered so far and I was able to get through the ordering process which I was unsure at first how to do.
Reply from MyMalls2023-07-24
Thank you for sharing your experience with us! We understand that trying something new can be daunting, but we're grateful that you reached out for assistance.
We're thrilled that our team was able to promptly answer your questions and guide you through the ordering process. Our goal is to make the experience as smooth and user-friendly as possible, especially for newcomers like yourself.
Thank you for choosing MyMalls!
- Mariël from MyMalls
My second time shopping was very fast.I will encourage everyone to ship with Mymalls.
Reply from MyMalls2022-11-01
Dear Tamara,
Your feedback is really important to us! We are incredibly grateful that you took the time out to leave us a review. We’re glad to hear that you think our service is “very fast” and that you'll encourage everyone to ship with Mymalls. We look forward to shipping more packages for you in the future!
Happy shipping,
The MyMalls team
Allways helpfull assistance, quick response and on time delivery
Reply from MyMalls2023-07-24
Thank you for your wonderful feedback! We're delighted to hear that you've found our assistance always helpful and our responses quick. Ensuring on-time delivery is a priority for us, and we're glad that we've been able to meet your expectations.
Thank you for choosing MyMalls!
- Mariël from MyMalls
Thank you so much for your review, Rebecca! We're thrilled to hear that you had an excellent experience with our customer service.
Your satisfaction is our priority, and we're committed to providing top-notch support to all our members, including you.
Thank you for choosing MyMalls!
- Mariël from MyMalls
Pretty seamless experience to order online and have items consolidated. I appreciate that everything is done digitally and is straightforward.
Reply from MyMalls2023-07-24
Thank you for your feedback! We're thrilled to hear that you had a pretty seamless experience with our online ordering and Repack & Combine service. If there's anything we can do to turn your 4-star experience into a 5 one, please share it with us. We are very open to ideas and/or suggestions you have!
Thank you for choosing MyMalls!
- Mariël from MyMalls
This service has proven very useful and efficient. I’ve used it a few times now, and I’m very happy with how easily and quickly I receive my packages. I’m so glad I was referred to MyMalls.
Reply from MyMalls2023-07-24
And we are very glad that you have been welcomed to the MyMalls family, Jillian! We're thrilled to hear that our service has been useful and efficient for you.
Providing a seamless and quick shipping experience is our mission, and we're proud that we've been able to meet your expectations.
Thank you for choosing MyMalls!
- Mariël from MyMalls
Thank you Phuong! We're delighted to hear that you found our service fast and efficient. Providing a seamless and timely shipping experience is our priority, and we're committed to maintaining high standards to ensure your satisfaction.
Thank you for choosing MyMalls!
- Mariël from MyMalls
I find fees to be very expensive and also why not just send all the items you order together as one big package instead of seperating them ... thats more expense
Reply from MyMalls2023-07-24
Thank you for your feedback, Chady! We understand shipping fees are a concern, and we strive to offer competitive rates. We have a Repack & Combine service, which can help you save on shipping by combining separate packages into one package. We will do our best to repack it afterwards as small as possible so you pay the least amount of shipping fees. You can request this service in your suite; combining up to 3 is completely free! Feel free to reach out to our customer support for assistance.
Thank you for choosing MyMalls!
- Mariël from MyMalls
I particularly like the fact that I can see my packages on the scale. Impressive. Somehow I feel as though I’m in control when using My Malls. I received my packages all in good order. MyMalls is now my go to.
Reply from MyMalls2023-07-24
Awesome Dalbert! Very cool review! We are doing our best to be as transparent as we can! We still have some ideas that we are working on to make sure that you don't feel like you are in control but that you know that you ARE in control. Because you are! Thank you so much for your feedback, it's giving us more inspiration and fire to exceed your expectations of us!
Thank you for choosing MyMalls!
- Mariël from MyMalls
It's really hard to get products from USA, but due to the existence of MyMalls it's been possible to get whatever you want to order and receive from USA. It's really reliable and trustworthy under recommendable delivery charges so you can try MyMalls at anytime. Fully recommend.
Reply from MyMalls2023-07-24
Thank you so much for your review Zen! We're excited to hear that MyMalls has made it easy for you to get products from the USA. Ensuring a reliable and trustworthy shipping service is our priority, and we're delighted that you find our delivery charges recommendable.
Thank you for choosing MyMalls, and we look forward to serving you again and continuing to provide you with exceptional service!
- Mariël from MyMalls
Absolutely no complaints, very prompt service. Anticipates needs and issues. Efficient partners used for deliveries in the Caribbean I would recommend to anyone.
Reply from MyMalls2023-07-24
Thank you so much for your wonderful feedback! We're thrilled to hear that you have no complaints and are satisfied with our prompt service. Anticipating your needs and issues is essential to us, and we're delighted that we've been able to meet your expectations.
Thank you for choosing MyMalls!
- Mariël from MyMalls
MyUS.com
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Safemile Auto Transport
Veho
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BlueChew
ShipToBox
DHX-Dependable Hawaiian Express