Improve your hearing without breaking the bank - For Americans with mild to moderate hearing loss: without a prescription, costly audiologist visits and expensive hearing aids. You are just one step away from Hearing clearly again. Americans that suffer from mild/moderate hearing loss don’t need to visit a doctor or spend thousands on hearing aids anymore.
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Is Nebroo legit?
Nebroo (nebroo.com) has a 3.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 30% give 1 star; The business has replied to 67% of negative reviews; Reviews mostly discuss Product, Customer service, Refund. Last updated 2026-08-29.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers frequently praise the helpful and professional support team, noting that staff members are exceptionally patient, polite, and courteous when addressing questions and resolving problems. Many people truly appreciate the reliable and effective assistance provided for troubleshooting technical difficulties, answering detailed questions quickly, and arranging prompt product replacements.
However, some customers also noted frustrating challenges when trying to reach support by phone, mentioning excessively long wait times, unreturned emails, and dropped calls. Furthermore, several reviewers experienced ongoing difficulties with unexpected product performance defects, uncomfortable device sizing, and ultimately receiving their full refunds.
Auto-generated from all reviews of this business. For reference only.
I had a quick question regarding shipment of my new BTE Nebroo unit. Again my question was handled immediately in a total professional manner. This company not only has in my opinion the best HA's out there, but definitely the best customer service!
Ron Clem
Reply from Nebroo2026-08-14
Thank you so much for your wonderful feedback!
We're delighted to hear that your question about the shipment of your new BTE Nebroo unit was handled promptly and professionally. We're especially grateful for your kind words about both our hearing aids and customer service.
We'll be sure to share your appreciation with the team. Thank you for choosing Nebroo and for your continued trust and support!
I accidentally placed an incorrect order -- after hours on Friday,so it couldn't be corrected until the following Monday. Totally my fault. Charlotte, and later on Karl, went to work to make everything right. I had a couple notes from Karl, who was exceptionally understanding. He solved my problem very sympathetically and to my great satisfaction. I would rate his help A+. Karl's a true Customer Service Professional. Please give him a raise!
Reply from Nebroo2026-08-12
Thank you so much for your wonderful feedback!
We're delighted to hear that Charlotte and Karl were able to turn an accidental order into a positive experience. We're especially glad that Karl was understanding, sympathetic, and able to resolve everything to your satisfaction.
We'll be sure to share your A+ review with Karl. We're certain he'll appreciate your kind words—and we'll pass along your suggestion about the raise! 😊
Thank you for choosing Nebroo. We truly appreciate your trust and support!
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