Engine Parts for Cars and Trucks. Free Next Day Delivery and Easy Experience!
Is Partsology legit?
Partsology (partsology.com) has a 4.2 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 80% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently mention the extremely fast delivery times, noting that packages often arrive right on time or even the very next day. People really love the user-friendly website layout, highly affordable prices, and the remarkable ease of locating the correct components for their vehicles.
Some reviewers were not happy with receiving incorrect items, missing parts, or experiencing occasional fulfillment issues with their orders. Others also noted that certain mechanical components lacked proper manufacturing standards, resulting in replacement parts that failed to fit correctly or broke prematurely.
Auto-generated from all reviews of this business. For reference only.
Parts look good shipping time was reasonable so far everything‘s working out
Reply from Partsology2026-06-05
Hi, Robert.
We are happy to hear you were pleased with both the parts and the shipping service; both are always our priorities.
We hope our quality in our parts will also meet your expectations, and by this, we can hear from you soon to continue doing business with you.
SIMPLE INSTRUCTIONS! I love the separation of the PARTS by pictures diagrams Numbers by Every section of the Engine or the body or chassis and so on ! REALLY MAKES IT FAST WITHOUT GOING THROUGH THE WHOLE ENGINE SECTION WHEN I ONLY WANTED PARTS FOR THE HEAD ! GREAT IDEA !
Reply from Partsology2026-06-05
Hi, William.
Thank you so much for your kind feedback.
It means a lot to us since we look to keep the website updated, always prioritizing to make every process simple and friendly for our customers, showing all the details, such as specifications, and compatibility information that our customers may need to make an accurate purchase in a short search.
You can also count on our customer service for any questions you may have, and we will keep that great job.
We hope we can hear from you soon.
Hi, Raymond.
Thank you so much for sharing your experience with us.
We are glad you liked our website for the prices, and we are also happy you received your order on time, as expected.
We will keep the great job to always offer the best prices.
We look forward to continuing to do business with you.
When I called the customer service, they were so very helpful and helped me to return the parts that didn't fit correctly. Very nice and very professional.
Reply from Partsology2026-06-04
Hi, Byron.
Thank you so much for your kind feedback.
We are happy to hear you were pleased with our return procedure and with our customer service.
You can count on us, and we look forward to continuing to do business with you.
I received the items exactly as described and in a timely manner. Thanks.
Reply from Partsology2026-06-03
Hi, Dana.
We're glad to hear the parts were shipped correctly and that our shipping service met your expectations.
We do our best so our customers can count on us, and we look forward to continuing to do business with you.
Easy to find what I needed ! Very fast delivery!!!
Reply from Partsology2026-06-03
Hi, Melissa.
Thank you for your feedback.
We are glad to hear that your experience met your expectations on our website, to find what you needed and our shipping service.
We hope we can hear from you soon to continue doing business.
Don't get the part to me 3days later. I had to buy it from Auto Zone.
Reply from Partsology2026-06-03
Hi, Patrick.
We understand the frustration for the next business day delivered expeted.
According to the tracking information, the shipment experienced a transit delay of one day due to a carrier issue. Althought the delay was out of our control, we did everyhing in our hands to help you.
I love that order are at my door step the next day after it gets order (except on weekends). but any order over $100 gets delivered the next day free of charge and have a lot of different parts
Reply from Partsology2026-06-02
Hi, Jesus.
Thank you so much for your amazing feedback and for giving us the opportunity to earn your trust on your first order.
It means a lot and motivates us to keep that great job; we do our best every day.
We are happy to hear your order arrived on time as expected, and how pleased you are with our service and our variety.
We hope we can continue doing business with you.
Hi, Dean.
Your feedback is really appreciated, and we are happy that all the parts shipped were as correct as ordered. We will keep that great job and hope we can hear from you soon.
Hi, Rolando.
Thank you so much for your feedback.
We are glad to hear your experience was pleasant and easy.
We look forward to continuing to do business with you.
Found the parts easy and they were well priced. Couldn't track the package so wasn't sure when it would arrive.
Reply from Partsology2026-05-29
Hi, Carl.
Thank you so much for your feedback.
We are glad to hear you were pleased with our website, finding the parts needed easily, since we do our best to keep our website updated. We look forward to continuing to do business with you.
I ordered the wrong part number, mistake on my part. And they were super helpful and quick to provide me an RMA and a quick refund. I of course submitted an order for correct part and received it the next day.
Truly a great experience, make you feel like a valued customer. Will definitely recommend and be a customer for life.
Great price, excellent delivery service and exceptional customer service.
Reply from Partsology2026-05-29
Hi, Victor.
Thank you very much for your kind feedback sharing your experience.
We are happy to hear that we were able to assist you quickly and make the return process as easy as possible. Our customer service team is here to help you with any inconvenience or question you may have.
We are glad that you were pleased with our service, and we hope we can continue serving you in the future.
Parts were great and fit exactly like they were supposed to. The only issue was time, they were supposed to be delivered on Monday but did not get here till Thursday. I was going to be out of town starting Thursday so the customer had to wait till the following week to get their vehicle back.
Reply from Partsology2026-05-29
Hi, Mike.
Thank you very much for sharing the experience you had with us.
We do our best every day to ship the packages on time to ensure the next day's delivery, but we are sincerely sorry for the delay caused by the carrier. We are glad the parts arrived safetely and met your expectations.
We hope we can continue doing business with you, we will always effort for our customers.
Hi, Benjamin.
Thank you very much for sharing your experience with us.
We are glad to hear you were pleased with our shipping service; it is always one of our main priorities. We hope we can continue doing business with you.
Simple and easy to find the correct parts for low price
Reply from Partsology2026-05-28
Hi, Jason.
We appreciate having customers happy with our website, as we work hard to improve and update it to make the search easier, always keeping good prices.
We hope we can hear from you soon and continue doing business.
Hi, Hassan.
Thank you very much for your feedback! We are truly happy to see the results of our next-day delivery. We work very hard to ship the packages on time.
at first i thought i got scammed because i did not get tracking info for the parts i purchased, but the valves arrived in the mail today and they are the ones i ordered, so i am pleased. i live in Fairbanks Alaska so the week and a cupel of day shipping time is not that bad ether.
I'm pleased with my experience shopping with patrology, just don't freak out if they don't send you tracking details.
Reply from Partsology2026-05-28
Hi, Cejerrick.
Thank you very much for your kind feedback and for allowing us to earn your trust.
We are glad everything arrived correctly and the parts met your expectations. Shipping to Alaska can sometimes take a little longer, but shipping on time is always our priority.
Whenever an order is placed, the confirmation of the order and every update should arrive at your email or phone number. We are always willing to help, and if you do not receive them, we will be more than happy to assist you.
Thank you for choosing Partsology. We look forward to serving you again in the future.
Once again on the phone with Alex regarding the parts never received my parts (piston rings) were returned due to wrong address so was promised by Alex that he would ship them back to me with correct address. Due to their shipping time frame I asked him to confirm that he could still make shipping deadline and was told he could! They were due back on a Thursday so should have had parts by friday again no parts it's now Tuesday following week received email stating that they did not have the parts in stock so now no parts no refund. What happened to returned parts which Fed Ex delivered on Thursday? Guess I'm being punished for expressing my concerns regarding Partsology Business practices!
Reply from Partsology2026-05-27
Hi, Roy.
We sincerely apologize for the frustration and inconvenience caused by this order.
After the original shipment was returned due to the incorrect address registered, our team processed a replacement with the corrected address as requested. However, due to an internal processing issue, by the time the situation was reviewed, the item was unavailable in stock.
We completely understand your frustration, especially after the replacement was confirmed and expected. We never meant to create any inconvenience with this.
A full refund was processed as soon as the inconvenience of the stock was confirmed. We understand the refund was not the solution you needed when the replacement was expected.
We truly regret the lack of communication and inconvenience caused; it was not intentional in any way.
I have no control over whether or not something needs a signature at delivery and apparently neither does partsology. I understand that. But there has to be a way around it because I know there are probably hundreds of people in my situation that work full time jobs and can’t be home to sign. So I call fedex and let them know that I can’t be home to sign and she gave me a suggestion to have the items shipped to a fedex authorized location which is a Dollar General about 300-450ft from my house. I can literally walk there. I am not sure how that changed my delivery time from 2 days to over 5 days. Then I get told that it is not there problem that I need to get ahold of FedEx myself. I spent over $600 at your business. The least you can do is get ahold of someone somewhere and get to the bottom of it. I won’t be spending anymore money at this company and I dang sure will not recommend it to anyone. I just hope and pray that the quality isn’t near as bad as the customer service.
*EDIT*
This is an edit in response to the partsology employee. I can literally upload pictures and videos of how close I am to the Dollar General the items are supposed to be being shipped to now. I just do not understand how me saying “yes, can you please ship it there instead of my house so I will not have to be there to sign for it and I can get it either before or after work” threw off the delivery date by a whole week if not more. It’s still being delivered to the same general area…….when I say I can walk to this store I mean I can walk out of my front door and be there in less than 5 minutes. And by the way I was told by the FedEx representative that you guys are the ones that place signature required on certain packages not them. Because I also asked the representative if there was any way around that and she said no that the seller has already authorized a signature.
Reply from Partsology2026-05-28
Hi, Brandon.
Your order was shipped on time on May 20; however, after the shipment was already in transit, a hold redirection was requested directly with FedEx, so the package could be picked up at an authorized location.
Once these types of requests are made directly with the carrier, the delivery process is managed by FedEx, including delivery times, pickup updates, and any updates. Unfortunately, after it is submitted, the tracking information available to us becomes very limited, and FedEx does not provide us with any updates that are given directly to you during this request.
This is why our agent explained that only you could contact the carrier to manage the shipment or see updates.
Even though the request was made directly with FedEx, we still contacted the carrier on your behalf, and an investigation ticket has now been opened for the shipment. According to FedEx, you should receive updates on this case within 1–2 business days.
We completely understand how inconvenient this situation has been, especially with your work schedule, and we truly regret the frustration caused.