The definitive resource for canine genetic health, providing canine genetic testing to both owners and breeders. We offer the highest standards in testing and customer service. See our Page for Current Discounts! See Our Page For Current Discounts!Check out our other products from Genetic Veterinary Sciences, Inc. for your other furry family members! My CatScanCanine HealthCheck
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Is Paw Print Genetics legit?
Paw Print Genetics (pawprintgenetics.com) has a 4.0 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Animals & Pets and its reputation is good. 72% of reviews are 4 stars or higher and 14% are 1 star; The business has not yet replied to negative reviews; 1 of them were added in the last 12 months. Last updated 2026-09-07.
I like paw prints because they actually have people you can call and talk to...
Reply from Paw Print Genetics2025-09-03
Hello Julianne,
It is wonderful to hear that having personal support stood out to you. W are always here to make sure you feel supported every step of the way. Whether you have questions, need guidance, or just want to chat about the process, our team is ready to help whenever you need. Your peace of mind means a lot to us!
Kind Regards,
Ishara
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Hello Karen,
Glad to hear the process felt simple and the turnaround time worked well for you. Thank you for sharing your experience with us!
Kind Regards,
Ishara
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The testing took to long. I have ordered from here for years but something has changed and the turn around time is to long for me especially to test my puppies and have results in time.
Reply from Paw Print Genetics2025-09-23
Hello Debbie,
Thank you for the honest feedback. Glad to hear most of the experience was great. Sorry those last tests took a bit longer than you expected. We are and have been improving our turnaround times, Appreciate your patience and feedback.
Kind Regards,
Ishara
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Extremely Disappointing Experience with Parentage DNA Testing
I ordered an expedited parentage DNA test back in February, and now, at the beginning of April, I'm facing a nightmare. I was informed that all 12 tests need to be resubmitted due to a transition to a new company. To make matters worse, I'm required to create a new account on their new website.
While I was told I could get a refund for the test itself, they are not covering the extra shipping costs I paid. This means I have to start the entire process all over again, which is incredibly frustrating.
To add insult to injury, they were able to provide the sires' information over the phone but refused to send a printout, insisting that I must go through the new company for that as well.
This whole ordeal has been a horrible experience, especially since I needed these tests for a dual-sired litter registration. The delays have caused significant issues, as some of the puppies are now out of state.
I would not recommend this company based on my experience. Save yourself the headache and look elsewhere for DNA testing services.
Paw Print Genetics - Easy, detailed, and SO helpful!
Paw Print Genetics made it easy to find exactly which tests we needed for our labs. They were quick with the test kits and clear with instructions about how to effectively use them. Paw Print Genetics not only completed the analysis for our two dogs so that we could responsibly breed, but also offered an explanation and free additional consultation to help us understand the results if needed. So wonderful! Thank you!
Reply from Paw Print Genetics2025-09-03
Hello Siiri,
Thank you so much for the kind words! We are really happy to hear the process was easy and clear, and that our team could support you every step of the way. It is great to know we are supporting you in making responsible choices for your dogs. We are always here if you need us!
Kind Regards,
Ishara
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Easy process and quick results. I appreciated the sale.
Reply from Paw Print Genetics2025-09-04
Hello Caitlin,
So glad to hear the process was easy and the results came back quickly. Happy you caught the sale too. Thanks for the positive feedback.
Kind Regards,
Ishara
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Shipping the kit to me was prompt and really quick. The report was great and thorough, but it took way too long to get there. First, the lab needed 4 business days to acknowledge the receipt and only then the testing period of estimated 14 business days started. A day before the estimated delivery date I was informed the lab was behind and it would take a few additional days. That whole process was disappointing.
Hello Gloria,
Great to hear your results came through quickly, and our team is ready to help whenever you need. Thank you for the feedback!
Kind Regards,
Ishara
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provided free Canadian return mailing envelope to return samples in canada...fast processing of order and results
Reply from Paw Print Genetics2025-09-04
Hello Patricia,
Glad the return process was easy with the Canadian mailing envelope, and great to hear everything was processed quickly. Really appreciate you sharing!
Kind Regards,
Ishara
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Helpful staff let me know the sample I had submitted two years ago had degraded and could not be used, they gave me lots of information on how to get another sample done (I’m in Australia) and sent correctly.
Reply from Paw Print Genetics2025-09-04
Hello Tara,
Thank you for sharing! Glad our team was able to help and guide you through getting a new sample sorted, especially with you being all the way in Australia. If you ever need anything else, we are always here to help!
Kind Regards,
Ishara
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Had the test done at a show, she swabbed her there. There was a show special so price was right. Process was easy and easy to follow.
Reply from Paw Print Genetics2025-09-05
Hello Char,
Glad you were able to get the test done at the show and take advantage of the special pricing. Great to hear the process was simple and easy to follow. Thank you so much for sharing your feedback!
Kind Regards,
Ishara
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Hello Bruce,
So glad to hear you had a helpful experience over the phone, thanks for letting us know your experience with us!
Kind Regards,
Ishara
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They are fast with getting the results for genetic testing
Reply from Paw Print Genetics2025-09-08
Hello Brittany,
Thanks so much for the 5 stars! Glad to hear you were happy with the service and the quick turnaround on your genetic testing results. We appreciate the feedback!
Kind Regards,
Ishara
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I have always received top rate support from this company, so sad to see them merge, but hopeful it will continue
Reply from Paw Print Genetics2025-09-08
Hello Debbie,
Thanks so much for your kind words and longtime support, it truly means a lot. We understand that changes like a merger can feel uncertain, but we are hopeful too and committed to keeping the same great service going strong.
Kind Regards,
Ishara
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I have been using PPG for many years now because the prices are very reasonable and turn around time has been great. I have always been kept up to date on any new tests that become available for the Labrador Retriever and when I receive the results they are complete with easy to read and understand interpretations.
Reply from Paw Print Genetics2025-09-08
Hello Joan,
Thank you so much for sticking with us over the years! We are really glad to hear that the pricing, turnaround time, and updates have worked well for you, and it's great to know the results have been clear and easy to understand. We truly appreciate your continued trust and support!
Kind Regards,
Ishara
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Received collection kits in a timely manner. I like having a backup collection kit included that collects with a different applicator.
Decent turnaround time. I like having tests in a package deal for less money.
Reply from Paw Print Genetics2025-09-05
Hello Cheryl,
Thanks for the feedback! Glad the kits got to you on time, and it is great to hear you liked having the backup swab option. Always nice when the turnaround is decent and the package deals help save a bit too.
Kind Regards,
Ishara
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Kit arrived quickly and returned the next day. Arrived back at the laboratory on 20 February but did not show as received until 25 February. Estimated completion date of 18 March. 3 results were uploaded 19 March and I have spent 2 days chasing the rest (and who knows who is dealing as amidst all this they've moved to Orivet) only to now be told they have failed and they have to be repeated. Shambles of a company; you get what you pay for. I will be using Laboklin.
Paw Print did a fantastic job with my Dogs Genetic testing. When there was not enough sample in my submissions to complete all the tests I wanted done, they sent out another kit to me at no expense and completed all the tests I ordered. Well Done!!
Reply from Paw Print Genetics2025-09-08
Hello Jeffrey,
We are glad we could help get all the testing done. We appreciate you recognizing our effort, it means a lot. Thank you so much for the great feedback!
Kind Regards,
Ishara
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Trustworthy health & color testing at a reasonable price
I like that you guys offer full health and full color panels combined for one fee, and delivery a speedy, result report. I can count on you. Thank you, Kristy S
Reply from Paw Print Genetics2025-09-08
Hello Kristy,
We are really happy to hear the combo panels and quick results make things easier for you. Your trust means a lot. Appreciate the kind words.
Kind Regards,
Ishara
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