The definitive resource for canine genetic health, providing canine genetic testing to both owners and breeders. We offer the highest standards in testing and customer service. See our Page for Current Discounts! See Our Page For Current Discounts!Check out our other products from Genetic Veterinary Sciences, Inc. for your other furry family members! My CatScanCanine HealthCheck
Written by the business, not verified by us.Paw Print Genetics (pawprintgenetics.com) has a 4.0 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Animals & Pets and its reputation is good. 72% of reviews are 4 stars or higher and 14% are 1 star; The business has not yet replied to negative reviews; 1 of them were added in the last 12 months. Last updated 2026-09-07.
The tests took way too long to be processed. A month is not acceptable.
Hello Peggy, I’m really sorry it took that long,We know how important timely results are, and we are working on getting things back on track. Thanks for your patience and for letting us know. Kind Regards, Ishara Orivet Powered By Paw Print Genetics
I paid the extra to get expedited mail of my test kits. It took 14 days to get to me in Newfoundland, I got the tests and mailed them back the next day. I received results 6 weeks later. I received my results when the pups were 9 weeks old AFTER they went to homes. NOT ideal. And one of the pup’s labs reported as double allele, affected, which was wrong. They fixed the result, probably a data entry error? Not sure.
Did not meet original projected deadline.
Hello Edwin, I’m really sorry we didn’t meet the expected timeline. I know how frustrating delays can be, and we are working on improving things moving forward. Thanks for your patience. Kind Regards, Ishara Orivet Powered By Paw Print Genetics
Hello Mary, Thank you for your kind words! We are happy to hear that you found us prompt and easy to work with. Your feedback means a lot to our team. Kind Regards, Ishara Orivet Powered By Paw Print Genetics
It was easy and results were delivered in a respectable timeframe
Hello Patricia, Glad to hear the process was easy and your results came back within a good timeframe. Thank you for sharing! Kind Regards, Ishara Orivet Powered By Paw Print Genetics
Testing was completed quickly. As always, your company is easy and pleasant to deal with. Prices were excellent!!
Hello Patricia, We are happy to hear that the testing was completed quickly and that you find working with us easy and pleasant. We also really appreciate your feedback on our pricing. Your support means a lot to our team! Kind Regards, Ishara Orivet Powered By Paw Print Genetics
Hello Sharon, Sorry the results took longer than expected, we know that’s frustrating. We are working on speeding things up and really appreciate your patience. Kind Regards, Ishara Orivet Powered By Paw Print Genetics
Brensue Labs has used Paw Print Genetics for many years and have been very happy with the service! Paw Print Genetics lets customers know when samples arrive and give a date when testing will be complete. We love the health certificate/report that we can print for our customers.
Hello Mike, Thank you so much for your kind words and for trusting Paw Print Genetics over the years, We are delighted to hear that our communication and health reports have been helpful for you and your customers. We appreciate your support. Kind Regards, Ishara Orivet Powered By Paw Print Genetics
Took forever to get results. It was originally estimated on March 3. Then changed to the 12th and finally arrived today. Paw prints has gone so far down hill since being sold. It’s disappointing. I ordered this January 28th….
The lady i talked to about buying plan was good but the process took over a month! And was late even then .... with today's technology that feels like a long time compared to competitors
I initially paid for 2 panels to be done on 2 puppies I bred (I was considering keeping both puppies). However, as soon as I got the kits a perfect person came along for the one puppy and I did place him. So I had an extra test and called the customer service people. I asked them to change the dog on the 2nd kit and they agreed. Embarrassed as I am after the results came Back to me via email I realized I had had this dog tested for these diseases. So I called back and asked if they would agree to testing this dog's swab at their lab for the supplemental panel instead. Without any "needing to talk to a supervisor" or transferring the call the service rep agreed to do it. Now that is Customer Service at it's finest imo!!! Thank You
Hello Cheryl, Thank you so much for sharing your experience! We are thrilled to hear that our team could assist you promptly and make the testing process smooth and flexible. Providing excellent customer service is very important to us, and your kind words truly mean a lot. Kind Regards, Ishara Orivet Powered By Paw Print Genetics
Hello Danna, Thank you for your feedback! We are glad to hear you had a quick and smooth experience with us. Kind Regards, Ishara Orivet Powered By Paw Print Genetics
Long turnaround Time and It was hard to understand what I was ordering. They don’t tell you your dogs breed
Hello Cynthia, Thank you for your honest feedback. We are sorry the turnaround took longer than you expected and that the ordering process was a bit confusing. We are working on making things clearer for everyone. If you ever have questions or need help understanding your results, please feel free to reach out anytime. Kind Regards, Ishara Orivet Powered By Paw Print Genetics
I sent my samples back, and they arrived at the laboratory on February 10th. However, nothing happened for days until I followed up. Suddenly, I received an email stating that my samples were marked as received on February 20th—an unnecessary delay. Aside from this issue, everything else went smoothly. The pricing was fair, and the processing times (excluding this delay) were excellent.
Hello Bella, Thank you for the honest feedback, and I’m really sorry for the confusion with your samples.we are looking into what happened to make sure it doesn’t happen again. I am glad everything else went smoothly, and we really appreciate your patience and support. Kind Regards, Ishara Orivet Powered By Paw Print Genetics
Poor customer service that seem to be lacking any sympathy or care for long time customers. We have had to redo multiple swabs and wait extended time for no reason. Have not had a result within their time frame in the last year. They don’t give you an update on why it’s not resulted on time unless you reach out every time.
comprehensive answers presented in a very user friendly format. Quick turn around and reasonably priced. provides potential owner's with critical information to help protect the standard and integrity of the breed
Hello Charles, Thank you so much for the great feedback. We are really glad you found the results clear, easy to understand, and helpful. It is wonderful to hear that the information supports your commitment to protecting the breed’s standard and integrity. We truly appreciate your support. Kind Regards, Ishara Orivet Powered By Paw Print Genetics
Hello Mac, Glad to hear the process was simple and easy for you, thank you so much for the feedback. Kind Regards, Ishara Orivet Powered By Paw Print Genetics
The person was friendly and very helpful. She directed me to the issue and how to correct the registration name. Then they got it done the same day!!!!
Hello Barbara, Thank you so much for the great feedback. We are happy our team could help and get everything sorted out for you the same day. We really appreciate your support. Kind Regards, Ishara Orivet Powered By Paw Print Genetics
Excellent service, great value and reliable results.
Hello Erin, Thank you so much for your kind words.We are really happy to hear you found our service excellent, reliable, and a great value. We truly appreciate your support. Kind Regards, Ishara Orivet Powered By Paw Print Genetics
Customer service was so helpful & answered all my questions. The results came earlier than expected.
Hello Beth, Thank you so much for your kind words, We are really glad our team could help and that your results came through sooner than expected. Thank you for sharing. Kind Regards, Ishara Orivet Powered By Paw Print Genetics
200 reviews matching
PuppyPad
Canine HealthCheck
Askanexpertonline.com
Pumpkin Pet Insurance
Bivvy Pet Insurance
Spot Pet Insurance
Bluegrass Hemp Oil
Dutch Vet