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Paw Print Genetics

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200 reviews

4.0200 reviews
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About Paw Print Genetics

Data updated
Website
pawprintgenetics.com
Category
Animals & Pets
Location
United States
Status
Unclaimed
Last 12 months
1 review
Replies to negative
0% (0/37)
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About this business

The definitive resource for canine genetic health, providing canine genetic testing to both owners and breeders. We offer the highest standards in testing and customer service. See our Page for Current Discounts!  See Our Page For Current Discounts!Check out our other products from Genetic Veterinary Sciences, Inc. for your other furry family members! My CatScanCanine HealthCheck

Written by the business, not verified by us.

Is Paw Print Genetics legit?

Paw Print Genetics (pawprintgenetics.com) has a 4.0 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Animals & Pets and its reputation is good. 72% of reviews are 4 stars or higher and 14% are 1 star; The business has not yet replied to negative reviews; 1 of them were added in the last 12 months. Last updated 2026-09-07.

What people say

Great service

Great service! The technician who obtained the swabs from my dogs was very gentle and kind. Tibetan spaniels don't always like strangers especially ones with cotton swabs aiming for their mouths, but she was wonderful. The reports were timely. Thank you!

Reply from Paw Print Genetics2025-09-18

Hello Suzanne, Thank you so much.We are happy our technician was gentle with your pups.Glad the reports got to you on time too. Really appreciate your kind words. Kind Regards, Ishara Orivet Powered By Paw Print Genetics

Avoid this company like the plague

Avoid this company like the plague. 0 stars is what they deserve. They have apparently recently merged and their company went down the tubes. Test results now take nearly 3 months after multiple phone calls you may be able to get them. That is after you deal with the worst customer service I have ever encountered. They do not deserve your business or your money. Much better alternatives are available.

Your test results are wrong and was a waste of time and money.

I wasn't getting the test to see if Timberlyn was merle or not, although your test says she doesn't have a merle gene, I know shes a merle from her Embark DNA test and I can visibly see she is merle. She is one of my pups that I had bred and I have her parents. I was just wanting to get her merle length to aid in breeding but I can see now that your results are not correct. The results were also delayed once or twice. I'd rather not be told a date than be told a date and you not meet your estimate. This was totally a waste of my time and money.

The results are trustworthy, timeliness is not great

The results are trustworthy, but this company has a downward trend (against its competition) for lacking timeliness in processing and posting results for new samples received based on other companies that we have sent samples to for our testing. The comparison to the time it takes PawPrints to run the same breed specific panels or individual tests is weeks longer. This also applies for individual tests. Their time to complete the order is great if you already have samples with them from previous orders.

Reply from Paw Print Genetics2025-09-18

Hello Amy, Thanks for your honest feedback. We are glad to hear you trust the accuracy of our results, that really means a lot. We understand your concerns about turnaround time and truly appreciate you bringing it to our attention. Kind Regards, Ishara Orivet Powered By Paw Print Genetics

I am very happy to have the convenience…

I am very happy to have the convenience in being able to submit sample at the dog show. However, I was NEVER notified by email that my results were in. very disappointing as I had always gotten a notification for them in the past.

Reply from Paw Print Genetics2025-09-18

Hello Debbie, Thanks for your feedback.Glad the sample drop off was convenient. Sorry you didn’t get the email notification this time. Please feel free to contact [email protected] if you have any issues. Kind Regards, Ishara Orivet Powered By Paw Print Genetics

PawPrints is the ONLY testing I have…

PawPrints is the ONLY testing I have ever done, and TRUSTED as they are VERY THOROUGH. I have used them multiple times with all my dogs I have ever owned. I believe in their report, verses what a breeder says. :)

Reply from Paw Print Genetics2025-09-18

Hello Dawn, Thank you so much for your trust and kind words.We are appreciate you choosing us for all your dogs. Your confidence means a lot to us. Kind Regards, Ishara Orivet Powered By Paw Print Genetics

Wish it was easier

It's really confusing on how to order and set up your account. I had to have a friend of mine do it for me, since she had done it before. I would have looked for another company if it hadn't been for my friend. Other then that it's easy to log back in and see the results. I had a disease panel done.

Reply from Paw Print Genetics2025-09-24

Hello Jackie, Thank you for your honest feedback. I'm really sorry the setup process was confusing. It's great that your friend was able to help, and I'm glad accessing your results was easy once you were in. We truly appreciate you sticking with us and hope your next experience goes much more smoothly. Kind Regards, Ishara Orivet Powered By Paw Print Genetics

Paw Prints Experience

I always get quick service. The instructions for testing are clear. Customer Service is always helpful if I need to call.

Reply from Paw Print Genetics2025-09-23

Hello Steve, Thank you so much for the kind words.We are glad to hear you have consistently had a great experience with our service and support. We appreciate your trust in us and look forward to helping you again in the future. Kind Regards, Ishara Orivet Powered By Paw Print Genetics

Took longer than usual to get results.

Took longer than usual for results. I was warned, but still too long.

Reply from Paw Print Genetics2025-09-23

Hello Ann, Thank you for your feedback. While we did try to set expectations, we understand the turnaround still felt too long, and we are sorry for the inconvenience. We are actively working to improve our timelines and appreciate your patience and understanding. Kind Regards, Ishara Orivet Powered By Paw Print Genetics

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