We bought Universal Studios Singapore…
We bought Universal Studios Singapore on 14th October - and it was a great purchase through Pelago
About Pelago by Singapore Airlines
Data updated- Website
- pelago.com
- Category
- Travel & Vacation
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 292 reviews
- Replies to negative
- 0% (0/29)
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About this business
A travel experiences booking platform by Singapore Airlines.Pelago connects you to culture with the diverse range of activities across global cities. From travel essentials to iconic attractions and hiddens gems. Pelago has something for everyone. As part of the Singapore Airlines Group, it provides customers with service and quality that you can trust.
Written by the business, not verified by us.Is Pelago by Singapore Airlines legit?
Pelago by Singapore Airlines (pelago.com) has a 4.4 out of 5 rating on OK.one, based on 292 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 85% of reviews are 4 stars or higher and 8% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss User experience, Price, Product. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally streamlined booking process, noting that discovering special offers, making quick purchases, and receiving instant confirmations happen very smoothly. Consumers also highlight the highly competitive prices, great overall value, and wonderfully helpful staff members encountered during their travels and local tours. Some reviewers were not happy with unclear activity descriptions and confusing ticket options that ultimately caused unexpected extra financial expenses. A few other people also felt that certain booking procedures were rather cumbersome, mentioning specific problems regarding ticket validity upon arrival and particularly slow customer support replies.
Auto-generated from all reviews of this business. For reference only.What people say
Excellent
Excellent. The Sky Tower is the best place in Tokuo to watch the sun go down, & we had the added bonus of seeing Mount Fugi👍 Added bonus was the 24hr subway ticket that came with my purchase of the Sky Tower. Subways were sooooo easy to use & a brilliant way to get around Tokyo Would recommend this package when going to Tomyo
Excellent English speaking guide
The English speaking guide , Andy, provided was excellent, patient and fluent . However the meeting point info was not very clear
Overall excellent service.
Good prices for experiences. Easy booking.
Easy to book and experience was…
Easy to book and experience was wonderful. Everything went smoothly. Will do it again in the future
Efficient transport arrangements
The transport arrangements were well coordinated and we left the airport in a timely manner.
Booking for transport from hotel in…
Booking for transport from hotel in Ginza to Haneda Airport. The driver was punctual, friendly and very helpful. She even took the initiative to text me a day before to remind me of my transport reservation. A thoughtful gesture that I truly appreciated. Highly recommended!
Enjoyed perfect coverage across Bali
Enjoyed perfect coverage across Bali, Singapore and London
Easy to use and spent my points like…
Easy to use and spent my points like money.
Great service
Great service , the guide was excellent and humorous
Ease of booking via Pelago and smooth…
Ease of booking via Pelago and smooth visit to the event. Highly recommended!
Efficiency
Efficient, fast, worth the money
Great event
Great event. Smooth ticket purchase and ticket transfer
Good value for money with discount
It's the first time I book activity with Pelago because Singapore airlines offered discount. It's good value. The booking was easy. The only thing I would say is, they seem not have the detailed and up to date of the activities on their platform.
Pelago for Sidney Nolan Tickets at the Art Gallery of NSW
Purchasing tickets for the Sidney Nolan exhibition at the Art Gallery of NSW was easy and saved me money which was greatly appreciated.
good experience keep it up!
Overall it a good experience and everything was seemless!
There are many choices and booking is…sightseeing, transport
There are many choices and booking is easy; the agents and tour guides are wonderful.
Easy to follow instructions and easy to…
Easy to follow instructions and easy to use
Pelango Goes the Extra Mile with Free 2GB eSIM!
Pelango’s complimentary 2GB eSIM is an excellent value-added service that truly enhances the travel experience. The activation process is convenient, the connectivity provides peace of mind, and the generous free data allowance is a thoughtful gesture that demonstrates Pelango’s commitment to customer satisfaction. It is a practical, customer-centric initiative that makes travelling easier and more enjoyable. Kudos to Pelango for going the extra mile and delivering genuine value to travellers!
Received discounts and redemption at…
Received discounts and redemption at Old Seng Choon was easy.. Staff there is also friendly and helpful. Thanks
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