I’m a new dog-owner and had a few…
I’m a new dog-owner and had a few questions on how the microchip process worked. Wrenna was very helpful & patient with me, was very sweet answering my questions even though they were probably stupid.
About Petkey
Data updated- Website
- petkey.org
- Category
- Animals & Pets
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 30 reviews
- Replies to negative
- 75% (24/32)
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About this business
Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Written by the business, not verified by us.Is Petkey legit?
Petkey (petkey.org) has a 4.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Animals & Pets and its reputation is good. 82% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 75% of negative reviews; 30 of them were added in the last 12 months. Last updated 2026-08-31.
What people say
Awesome experience!!…
I had a really good experience working with Blair and PetKey! She was professional and knowledgeable and I really appreciated her willingness to answer my questions! Definitely knows the industry and the PetKey product very well!
I’ve been very happy with my experience…
I’ve been very happy with my experience with petkey, thank you Wrenna for all your help!
Petkey is great
Petkey is great. Blair got us all set up for our dog Miller! Also reminded us to update to our new address! Thanks!
Blair is the BEST!
I had a great experience with Blair! She was very knowledgeable of the product and made the whole process easy! I’d recommend her to anyone that needs help!
Cat registration pays dividends!!
Blair Hulet was a great, she assisted us in getting all three of our cats registered. Last year when one of our cats went missing we were quickly notified that she was found miles from our home but returned safely. What a great product offering with amazing customer service and support. Thank you again Blair!
Always a pleasure doing business with…
Always a pleasure doing business with Blair, she is top notch!
Great service with Emma
Great service with Emma. Super easy & simple registration. I love Petkey!
Great service
5 star service and simple registration. Emma was great. Thanks Petkey!
Lisa ftw
Went for the subscription. Lisa was a genuine delight to deal with the entire time and got me all the way to the finish line with aplomb. 10/10.
Amirah was very pleasant to deal with…
Amirah was very pleasant to deal with and very helpful
Alicia did an outstanding job with our…
Alicia did an outstanding job with our questions and helped us to get a lifetime subscription!!
I funded my first ever amazing baby
I funded my first ever amazing baby, his name was Maximo dead…. That customer service from petkey is terrible, my advice…. Don’t take that services, just buy a GPS online for $4.98, it’s gone be better, that all people working at PETKEY
Reply from Petkey2025-04-02
Thank you for sharing your feedback. We are truly heartbroken to hear about your loss of Maximo. Please accept our deepest condolences. While GPS trackers can be useful, microchips offer a permanent and reliable form of identification. Unlike GPS devices, microchips don’t rely on batteries or signals and can’t be lost or removed. Once registered with your contact information, a microchip can be scanned by any veterinary clinic or animal shelter throughout your pet’s life, helping ensure you’re contacted if your pet is found. We’ve reached out via Trustpilot to request your details so we can investigate your account further. Kind regards, Petkey
Quick and speedy service
Quick and speedy service! Got help immediately :)
Reply from Petkey2025-04-03
Thank you for your kind words! We're glad we could assist you quickly.🐾 Kind Regards, Petkey
Like many others
Like many others, I didn't realize I was being redirected from PetLink to these people. Scandalous! $20 that could have been better spent elsewhere went straight the down the shitter.
Reply from Petkey2024-11-06
Please be clear that we do not have the ability to redirect anyone away from another company's website. Microchips can be registered with your database of choice thus if someone comes to our website and registers we must assume this was your intention. We do have a similar name and product offering to Petlink so google may have suggested our website to you. We would love to have your pet registered with our pet recovery services but if you have done this in error please reach out to us and we would be happy to correct this for you.
I only had my dog microchipped because…
I only had my dog microchipped because I thought the registration was included with the $45 it cost me to do so....I even matched the cost with a donation to the rescue that was offering the microchip. I think it's a scam to also have to pay an additional $45 to actual use it...I adopted a dog and the REGISTERED chip was included with the adoption fee. Just seems like a "money grab" directed at animal lovers...several reviews back up this thinking.
Reply from Petkey2024-10-28
Hello, there are multiple registries your referring rescue could have prepaid for a registration for you. Please double check the registry on the paperwork they provided. It is possible you just attempted to register with one other than the one they prepaid for you.
Our doggy is home!
Forever grateful to Petkey for connecting neighbors who found our beloved dog, Luffy, to us. This service is invaluable. So happy to have her home.
Don't trust them
This company is a scam! They misled me into multiple purchases. When I told them to remove my credit card information, they stated it wasn't stored even though I had to make a second purchase and did not have to enter my information. The lady (Lindsey) I spoke with was very rude. When I asked to speak with someone else she refused to connect me, told me they weren't there, would not give them a message. Basically I had to speak with her and there were no other options. Run as far away from this company as you can.
This company scams you into double registration
Beware. PetKey steals your information and tells you to double-register your pet on their site. Received an email from them telling me to register my pet on their site. I knew that I already registered my pet with the microchip manufacturer because I just checked it. I'm not sure where they got my contact, but I'm not pleased. Stop doing this, PetKey.
Reply from Petkey2024-08-23
Please rest assured we only reach out to people that enter their information onto our website directly to register their pet. If we contacted you it is because you or someone in your family entered your information onto our website for a microchip registration. If you would like for us to remove the information you entered please reach out to us at 734-600-3463 and we would be happy to do so.
My pet is dead because of pet key
Petkey said that you could gps track my dog and it said he was safe at home when he was really not he was dead on the side of the road they were really rude on the phone and it’s a full scam
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