Effortless return policy
Effortless return policy. Very simple and convenient. Very friendly and timely service without any hassles.
PickleballCentral is the industry's largest source of pickleball paddles, nets, sets, court accessories, and clothing. We specialize in nothing but pickleball! We are 100% devoted to making our customers happy, and strive to make sure each customer's order is handled with care! All of our staff play pickleball (we even have a court in our warehouse), so they are ready and able to assist you with any questions you might have about our products.
PickleballCentral (pickleballcentral.com) has a 4.4 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Sports and its reputation is good. 83% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 9% of negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the massive selection of equipment, noting that it is very easy to find exactly what is needed for their games. Buyers also highlight the competitive prices, excellent product trial programs, and solid overall quality of the gear. However, some people mentioned that delivery times can be frustratingly slow depending on the chosen shipping method or carrier. Consumers occasionally noted that tracking updates fail to move or that packages arrive significantly later than expected for special occasions. A few reviewers also pointed out that better protective packaging during transit would help prevent minor damages to expensive items.
Auto-generated from all reviews of this business. For reference only.Effortless return policy. Very simple and convenient. Very friendly and timely service without any hassles.
I’m a 4.5 rated player for another sport and was looking for the right paddle to be as competitive as I can this past month. Ended up trying Perseus V, Agassi V, and Boomstik, eventually keeping Boomstik. PickleballCentral has plenty of paddles to choose from so that was awesome. Setting up the shipping for return was straight forward and much appreciated. For unknown reasons, it took more than two weeks to receive the paddles. On the other hand, PickleballCentral received the return super quickly and provided the refund just as quick! I would give 5 stars if website had the new colors for the Boomstik that became available when I was preparing to return the other two.
I got my LT balls in a reasonable time.
PickleballCentral provides an excellent customer service experience. The representative was kind, empathetic and went above and beyond in our interaction. I don't typically post reviews, but the interaction I had with the representative made me want to help spread the positive word about the company
Point system reward, customer service response and delivery of product, all five-star stuff. My go-to pickleball marketplace
I got a great deal on a Franklin Pickleball net. The net arrived in a matter of days after ordering it. Great purchase, great product!
We love to hear that! Thank you, Jeff.
The staff on the phone service is super patient and helpful. The shipping is very fast.
On behalf of our CS team, thank you so much for the shout out. We appreciate you!
Had the paddle I wanted and was delivered quickly.
Thank you, Bruce- we really appreciate that feedback!
Good communication and provided updates on shipping
Pickleball central has always been a quick & accurate supplier for all things pickleball!! They have a marvelous paddle demo & return policy, unlike some other paddle businesses! Thanks to Pickleball Central for honoring some clubs discount…it is very appreciated!
Pickleball Central is everything needed in pickleball gear at your fingertips. I had no problems locating what I needed in a simple upfront to locate and buy a new paddle. Bravo Pickleball Central
The balls were delivered earlier than the original target date
I was able to get a paddle that fit my game at a very reasonable price. It came exactly as they said with money back guarantee. Certainly will continue to do business with Pickleball Central👍
Over the past year, my 1st pair of Falcons saved my eyes four times. These were direct hits on the lenses. Two hits came from another court and caught me off guard. Absolutely no damage to the glasses. I decided to get a backup pair - just in case. Can't be too safe!
Good Price. Fast Delivery. Just what I ordered and wanted.
Very easy to navigate the website and find the product I was looking for. The ordering process was easy and the product arrived on the advertised date.
Great info regarding delivery! Also the price was reasonable.
Love the net I ordered. It was a great sale price plus free shipping. Order and delivery, issue free!
The delivery of the item I orders was very slow. It took over three weeks using the USPS. I was actually surprised you used the USPS and not FEDEX or UPS. If you partner up with Amazon, they probably would deliver your items in a day or two.
201 reviews matching