PickleballCentral is the industry's largest source of pickleball paddles, nets, sets, court accessories, and clothing. We specialize in nothing but pickleball! We are 100% devoted to making our customers happy, and strive to make sure each customer's order is handled with care! All of our staff play pickleball (we even have a court in our warehouse), so they are ready and able to assist you with any questions you might have about our products.
Is PickleballCentral legit?
PickleballCentral (pickleballcentral.com) has a 4.4 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Sports and its reputation is good. 83% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 9% of negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the massive selection of equipment, noting that it is very easy to find exactly what is needed for their games. Buyers also highlight the competitive prices, excellent product trial programs, and solid overall quality of the gear.
However, some people mentioned that delivery times can be frustratingly slow depending on the chosen shipping method or carrier. Consumers occasionally noted that tracking updates fail to move or that packages arrive significantly later than expected for special occasions. A few reviewers also pointed out that better protective packaging during transit would help prevent minor damages to expensive items.
Auto-generated from all reviews of this business. For reference only.
I have used you guys numerous times and have had no problems with anything except when it comes to delivery.
I have experience that I can NEVER expect anything to be delivered on time.
UPS is terrible about delivery dates this last order I’m expecting was for a special occasion it was supposed to be here yesterday the fourth and as usual it didn’t make it I just got a text and was told it will be here later than expected.
Unfortunately I have found out if I order straight from the company it gets here sometimes in as little as two days.
Their ordering process went smoothly. However they took over 10 days to get a shipment to California from Utah for an in stock item. When I called to inquire they blamed the Post Office. The tracking system showed the order sat in Utah for 5 days with no movement.
When asked about the delivery and apparent delay, the Customer Service team was nonchalant and did not express any concern as if they got their money and too bad the post office is not doing their job. Offered no assistance to track or assist with providing an accurate delivery date. The prices were not significantly better here and I could have purchased elsewhere but thought to give them a try. Relationship management scores low here
Paddle Never delivered - Terrible Customer Service
Ordered a paddle on Feb 24 and as of March 4th the paddle is still not in transit and USPS has no record of a package being in their possession. Contacted PBC two times via phone calls and have an email exchange ongoing. Since this was a bday gift I asked to cancel the order since the paddle is still showing at their facility, but they claim it has been shipped despite the tracking info showing it is not yet in transit. Their response to me is to not "stress out" since this happens all the time and that there is nothing they can do. I just opened a dispute with my credit card company because I have no faith that this paddle will ever be delivered and that PBC will do the right thing. I ended up ordering the same paddle from Dicks sporting goods and got it two days later. I do not recommend using PBC based on this experience
Purchased a pair of shoes that were on sale, however it wasn't clearly indicated that the shoes were final sale and eligible for return. I contacted customer support immediately and was informed that I was "out of luck and my best option was to list them on Facebook Marketplace". Well....Pickleball Central is also "out of luck" because they just lost a customer for life....which has a higher value than the pair of shoes I bought.
As a newbie to pickleball, I was looking for a paddle that wouldn't break the bank and I found one on Pickleball Central, and I've been enjoying the game ever since!
We just brought our Titan Pickleball Machine. It was $200 cheaper than the market price. Have people answered the phone promptly and answered all the questions you may have before purchasing. Great and friendly customer service. We are very happy with our purchases.
I was able to solve my problem of not…receiving my Pickleball paddle by delivery.
I was able to solve my problem of not receiving my PB paddle by delivery. I got a replacement and it arrived quickly. I appreciate the service I received from the Customer Service agent at Pickleball Central.
I have bought 3 paddles from
Pickleball Central and every time my experience has been fantastic. Really fast delivery and super customer service. When I need a new paddle this is where I go.
Customer Service is Excellent and Easy to Use Website…
The attention that I receive from Customer Service is
just excellent, the Pickleballcentral team is knowledgeable and friendly. I will continue to order Pickleball products from this easy to use website.
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