Easy to work with
Easy to work with, fair prices, quick shipping! Great company, will order again from these folks soon. 👍
About PickleballCentral
Data updated- Website
- pickleballcentral.com
- Category
- Sports
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 201 reviews
- Replies to negative
- 9% (2/22)
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About this business
PickleballCentral is the industry's largest source of pickleball paddles, nets, sets, court accessories, and clothing. We specialize in nothing but pickleball! We are 100% devoted to making our customers happy, and strive to make sure each customer's order is handled with care! All of our staff play pickleball (we even have a court in our warehouse), so they are ready and able to assist you with any questions you might have about our products.
Is PickleballCentral legit?
PickleballCentral (pickleballcentral.com) has a 4.4 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Sports and its reputation is good. 83% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 9% of negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the massive selection of equipment, noting that it is very easy to find exactly what is needed for their games. Buyers also highlight the competitive prices, excellent product trial programs, and solid overall quality of the gear. However, some people mentioned that delivery times can be frustratingly slow depending on the chosen shipping method or carrier. Consumers occasionally noted that tracking updates fail to move or that packages arrive significantly later than expected for special occasions. A few reviewers also pointed out that better protective packaging during transit would help prevent minor damages to expensive items.
Auto-generated from all reviews of this business. For reference only.What people say
Prompt and helpful
USPS had some odd messaging regarding not receiving the item. I reached out to PickleballCentral and they were prompt, polite, and reassuring. Paddle was as described ... I'm still getting used to it so I might write a review on the paddle itself later. But the service was great, thanks.
You advertise fast shipping
You advertise fast shipping. Pure nonsense. I ordered a paddle 6 days ago. A shipping label was created 5 days ago. Yet it still has not been given to the shipper for delivery. Just cancel the order and refund the purchase amount.
Take advance of the “Notify Me” option.
The balls were initially out of stock. I took advantage of the “Notify Me” option and received an email as soon as they were available. I really enjoy playing with the Life Time balls. They are durable and lively.
Good Experience
Clear website, straight-forward ordering, prompt delivery, fair price.
Great website
Pickleball Central offered an option to let us know when an item I wanted to purchase was going to be back in stock which was great. The price was good and the item was delivered promptly.
I ordered lifetime pickleballs
I ordered lifetime pickleballs. Paid for them. They said they shipped but tracking never showed them on transit for several weeks. I paid 13 dollars for shipping which was high. I called in and was told to wait. Then I saw they reshipped the item and it finally came a week later. Took almost a month to get them and probably wouldn’t have if I didn’t call in who knows if I’d ever get them. This was my first experience with pickleball central. No apology or offering of a discount , free shipping or something on next purchase. Would be hesitant to use again.
Reply from PickleballCentral2026-03-11
I'm sorry we missed the mark on this one, Jonathan. That is definitely not the experience we're striving for. I left you a voicemail this morning, please reach out if there is anything I can do to help you. Thanks for taking the time to let us know so we can do better.
My wife and I are very impressed with…
My wife and I are very impressed with the new LUXX Control paddle and totally enjoying it. We are willing to recommend it any time. The PRO 1 balls I purchased were very disappointing. They feels like light, inconsistent and do not last very long. I still prefer the Lifetime green balls.
300.00 bucks and no cover😡
Ordered my paddle, received my paddle however, very disappointed that it didn’t come with a cover. My friends bought a paddle also from the local rep and received a cover, a shirt and a hat! Over 300.00 bucks and no cover to protect it! Yes I’m pissed
Thank you for prompt attention to the problemm.kleball Central quickly rectified…
Pickleball Central quickly rectified the problem we had with our order.
Great prices and fast shipping
The rackets were shipped promptly and…
The rackets were shipped promptly and it was exactly what I ordered. I am happy with the product and will be using it in our PE classes.
Very quick delivery
Pickleball Central delivered the shoes I ordered very quickly. The return process was very easy, now I am just waiting to be refunded for the shoes that I returned.
Easy to locate and purchase my item.
Disappointed broomstik for what you 333.00 and…
I bought the broomstik for 333.00 and what you mailed /shipped it in; the packaging was terrible it was nothing but a slightly paddled envelope. The paddle also did not come with a cover for that price !!! Around the edge of the paddle is slightly chipped and damaged. Very disappointed in what it was sent in and how it looked when I got it and the quality of the paddle made.
Great Experience
I set a notification for when the paddle I wanted came back in stock. As soon as I got the notification, I placed my order. The paddle was shipped and delivered promptly and as advertised!
Not worth the Hassle, trouble, buy somewhere else
Bought a net from them a while ago for christmas, and we wanted to return it because it was not made right for the 320+ dollar price tag you pay and no one is taking accountability or taking care of the issue not CRTC not PickleballCentral. Poor customer service I would not buy from this company.
Site very helpful for pickleball…
Site very helpful for pickleball players. Has a great paddle finder option, especially good for new players. Also the 30 return policy is fantastic.
Damaged paddle replaced
Damaged paddle replaced. Since I live in Canada, process was a bit more complex, but all completed efficiently.
Returns are confusing
Returns are confusing. The website navigation is clunky with a lot of written instructions but no click through to the end game. After mailing the shoes back we were left in the dark (really just wanted an exchange of better size) until I emailed them to find out how long it would take. Also still not sure what will happen with the return (credit, exchange option, refund to credit card etc).
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