Private Internet Access™VPN Service encrypts your connection and provides you with an anonymous IP to protect your privacy.
Written by the business, not verified by us.Private Internet Access (privateinternetaccess.com) has a 4.4 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 84% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 96% of negative reviews; Reviews mostly discuss User experience, Price, Product. Last updated 2026-08-11.
Reviewers had a great experience with this company. Customers frequently mention that the service is exceptionally easy to use, highly reliable, and offered at a very affordable price point. Many people deeply appreciate the stable connection speeds, the vast choice of servers, and the straightforward setup process across multiple devices. Some reviewers were not happy with subscription renewals and experienced unexpected difficulties managing their accounts or logging in. A few consumers also reported that the product did not always work as expected during specific tasks, leading to frustrating connectivity issues. Others noted that managing long-term plans or dealing with extra costs could sometimes become a hassle.
Auto-generated from all reviews of this business. For reference only.Always works, never lets me down. Great service, great software. Price is reasonable.
Thanks for the feedback! We are so glad to hear that our software and service have been consistently reliable for you, and that you find our pricing to be reasonable. Best regards, The PIA Support Team
fast speeds, i feel safe
Thanks for the feedback! We are thrilled to hear that you are enjoying fast speeds and feeling secure while using our service. Best regards, The PIA Support Team
Ive been using PIA on Debian based Linux for years, Its been rock solid!
Thanks for the feedback! We are so glad to hear that you've had a rock-solid experience using PIA on Debian-based Linux systems for all these years. Best regards, The PIA Support Team
Simply never had any issues over the course of over 6 years using their service. Their software runs well on the Linux distribution I happen to use (Calculate (Gentoo)), which was crucial to me.
Six years without an issue is a record we’re proud of! We know how important native support is for the Linux community, so it’s great to hear our software is performing well on a specialized distribution like Calculate/Gentoo. Thanks for your long-term loyalty and for being part of the PIA family! Warm Regards, The PIA Support Team
Very fast answer veery fast solution of my problem. I did not need much so explane the agent in chat was very competent for dooig her job. Thanks
That is what we like to hear! We’re glad our Support team member was able to understand your needs and provide a competent, fast solution. We aim to keep our support as efficient as our servers. Thanks for the kind words! Warm Regards, The PIA Support Team
Been using PIA for several years now and have zero issues using them. I have devices across both Linux, Windows as well as android and all work well.
That’s fantastic! We’re thrilled to hear that PIA has been running smoothly across your Linux, Windows, and Android devices for all these years. Providing a seamless cross-platform experience is what we strive for. Thank you for being a loyal member of the PIA family! Warm Regards, The PIA Support Team
For me there are 2 main advantages of Private Internet Access: 1) Ability to connect to a server in another country so I can bypass Kaspersky Internet Security restrictions to update it's virus definitions in the United States - Freedom of Choice! 2) Ability to keep my internet activity PRIVATE as it should be - away from ISPs and other entities that have no business spying on it's citizens. Thank you Private Internet Access! I sleep better at night knowing all my internet activity is Private.
Thanks for the feedback! We're glad to provide that peace of mind. When it comes to your privacy, we always have your back. We appreciate you choosing PIA! Warm Regards, The PIA Support Team
We’re thrilled that you’re finding the service to be a perfect fit. We'll keep working hard to maintain that standard for you. Thanks for the support! Warm Regards, The PIA Support Team
Always works, well designed and efficient.
Thanks for the review! We're glad to hear that PIA is working consistently and that you find the design efficient. Providing a reliable, user-friendly experience is our top priority. We appreciate the support! Warm Regards, The PIA Support Team
It's easy to use, and doesn't cost a fortune. I'd highly recommend it.
Thanks for the recommendation! We’re glad you find the app easy to use and the pricing fair. Providing a high-quality, affordable service is what we’re all about. We appreciate you spreading the word! Warm Regards, The PIA Support Team
Their VPN gateways are genuine and legit. They stay strong undetected by any geofencing systems/trackers. This is the utmost essential feature for me and PIA has been making my day, everyday for a few years now. Some other providers mixes up the legit and fake gateways making it abundant and doesn't play clean.
We’re glad to hear our service is hitting the mark for you! We put a lot of work into maintaining a high-quality network that can reliably navigate the Internet. It’s great to know that transparency and performance have made your daily routine easier for the past few years. Thanks for sticking with us! Warm Regards, The PIA Support Team
I have been a PIA user for over 10 years and plan to continue. I have a dedicated IP, anti-malware, and 50GB of storage with pCloud included free. PIA also supports WireGuard. What more could I ask for? Great value for the money. PIA's reliability is outstanding.
Ten years is incredible! We are so glad the dedicated IP and WireGuard support are meeting your needs. It’s also great that you’re putting that 50GB of pCloud storage and our anti-malware features to good use. Here's to another decade of outstanding reliability and value! Warm Regards, The PIA Support Team
over 2 yrs running, not one hiccup! This is an excellent, protective VPN which is reasonably priced
Over two years and no unexpected disruptions—that's what we love to hear! We're glad you’re finding the service both protective and worth the price. Thanks for being a loyal part of the PIA community! Warm Regards, The PIA Support Team
Twelve years is an incredible milestone! We are honored to have earned your trust for over a decade. We’ll keep pushing to stay "the best" for many more years to come. Thanks for being such a loyal member of the PIA community! Warm Regards, The PIA Support Team
Private Internet Access price for 2 years is good. They have a browser extension version and a download desktop version, all from one purchase. They have servers all around the world. There service is great, no problems with the connection.
We’re glad you’re enjoying the value! It’s important to us that a single subscription covers all your needs, from the browser extension for quick tasks to the desktop app for full-system protection. With servers spanning the globe, we're happy to hear your connection has been rock solid. Thanks for the support! Warm Regards, The PIA Support Team
I have used PIA for several years now. They are an excellent VPN software company. I have no issues at all with their sites and services. I love how we can add 10 devices at no additional charge! I also enjoy discounts on new subscriptions. Way to go PIA!!!
We appreciate the years of support! It’s great to hear you’re enjoying what our service offers. Thanks for being part of the PIA family. Warm Regards, The PIA Support Team
long time user, good customerservice, never experienced any conectivity issues.
We appreciate your long-term support! It is great to hear that you’ve enjoyed a seamless experience without any connectivity issues and that our customer service team has taken good care of you. We look forward to keeping you protected for many more years to come. Warm Regards, The PIA Support Team
The software works better than NordVPN's. My experience with NordVPN was that it kept crashing, and PIA hasn't once. PIA's tunneling feature also works flawlessly, allowing me to play my games normally while having everything else run through the VPN. My overall experience is real good and I will recommend this product to other people
We appreciate you sharing your experience! It is great to hear that the software has been stable for you and that our Split Tunneling feature is helping you balance gaming performance with VPN protection. Thank you for the recommendation and for choosing PIA! Warm Regards, The PIA Support Team
Using PIA has been a completely seamless experience; it just works. I use it to keep my data more private from data brokers and trackers, and even to appear to visit sites from anywhere in the world so I don't have to log in and have my data compiled by data brokers. I also like to view content not simply intended for my own geographic area. I've been using PIA for about five years now and I highly recommend this service.
We’re so glad to hear that PIA has provided such a seamless experience for you over the last five years! Helping you reclaim your privacy from data brokers and trackers while providing global access to content is exactly what we strive for. Thank you for the high recommendation and for trusting us for all these years! Warm Regards, The PIA Support Team
for a few dollars extra they also give you an antivirus and screening software to make sure you are secure. as for the VPN itself, very reliable and very high speeds no lag experienced at all. good job guys awesome product
Thanks for the amazing feedback! We are glad you’re enjoying the high speeds and that the added protection of our antivirus and screening tools provides that extra peace of mind. Our goal is to provide a comprehensive security suite that doesn't slow you down, so it's great to hear you've had a lag-free experience. Warm Regards, The PIA Support Team
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