Recoverychip manufactures and sells the highest quality AA and NA Medallions and Keychains and other Sobriety related gift items.
Written by the business, not verified by us.
Is Recoverychip legit?
Recoverychip (recoverychip.com) has a 4.4 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 85% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 92% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-30.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company, consistently sharing positive feedback about their overall satisfaction and willingness to purchase again. Customers frequently praise the impressive product quality, beautiful and colorful designs, and remarkably fast delivery times that exceed expectations. People deeply appreciate the wide variety of unique items available on the platform, along with the exceptionally helpful customer support when questions or small mistakes arise.
However, some customers also noted frustrating issues with missing shipments, incorrect items, or delayed deliveries that completely failed to arrive on time for special occasions. A few reviewers mentioned experiencing significant difficulties when trying to track down missing packages or communicate with support regarding unfulfilled orders and refunds.
Auto-generated from all reviews of this business. For reference only.
Service was above and beyond! I had been out of town and thought I'd missed the delivery of the chips. When I reached out via chat, I got an immediate response from a real person. He was great to take care of my concerns. (Items were delivered, all was good!)
Reply from Recoverychip2025-11-10
Thank you for the amazing feedback, DJones! We're so glad our team could help you even while you were out of town. Providing quick, personal service and ensuring everything gets delivered properly is our top priority. We truly appreciate your trust in us!
Thank you so much for the wonderful review! We're thrilled to hear you think we're a great business. Your support and positive feedback mean the world to us. We look forward to serving you again!
Thank you so much for your review! We're delighted to hear that your delivery was fast and correct. We strive to provide excellent service, and your feedback encourages us to keep up the great work!
Thank you, Tara! We're so glad you love the medallion! Your kind words truly brighten our day. We appreciate your support and hope to serve you again soon!
Great products with great communication.
Thank you SO much!
Reply from Recoverychip2025-11-10
Thank you so much, Jack! We're thrilled to hear you're happy with both our products and our communication. Your feedback means a lot to us, and we're always here if you need anything!
You had what I needed and got it to me when I needed it!
Reply from Recoverychip2025-11-10
We love having you as a customer, Cary! Thank you for your kind words. We're always here to make sure you get exactly what you need, right when you need it. We appreciate your support!
The most impressive thing about Recoverychip is their service. I corresponded thru their online and at first I thought it was another chat bot. I was proved very wrong. The person answered all my questions and genuinely wanted to help.
As it turns out, I placed our first order and they had to ship to Canada. We got the chips today and everything was in perfect order.
Thank you Recoverychip
Thank you for your kind words, Paul! We're so glad to hear that you found our service prompt and efficient. Providing excellent service to our customers is what we strive for. We truly appreciate your feedback and support!
Absolutely what I ordered,,,and fast delivery,,,thank you.
Reply from Recoverychip2025-11-06
Thank you so much, Georgette! We're thrilled to hear that you received exactly what you ordered and that the delivery was fast. Your satisfaction is our priority, and we truly appreciate you taking the time to leave us this wonderful review!
Always in contact & communicating tracking & confirmations, great!
Reply from Recoverychip2025-11-06
Thank you so much for your excellent feedback, Fred! We're delighted to hear that you've had a great experience with our communication, tracking, and confirmations. Keeping you informed every step of the way is a top priority for us. We truly appreciate your support!
The chip is BEAUTIFUL! It was easy to navigate the site to select the chip I wanted, or came within the promised time frame and it looks exactly as shown. It wasn't over priced. I could not be happier with it.
Reply from Recoverychip2025-11-06
Thank you so much for your wonderful review, Sheba! We're thrilled to hear that you found our site easy to navigate and that your chip arrived on time and exactly as shown. Your happiness means the world to us, and we appreciate you taking the time to share your experience!
Thank you for the recent delivery of the 24 hour and 1 month chips. I appreciate the quick turn time from order to delivery due to the fact we have a large contingent of newly sober people attending our daily meetings.
Reply from Recoverychip2025-11-05
Thank you so much for your kind feedback, Gayle! We truly appreciate your recognition of our fast delivery service. Supporting newly sober individuals in their recovery journey through your daily meetings is incredibly important work, and we're honored to play a small part in that. Thank you for choosing Recovery Chip and for making such a meaningful difference in your community!
Dear Kevin,
We sincerely apologize that your order has not arrived. The item was shipped on 10/14, the day after your order was placed. We understand how frustrating this must be, and a full refund has already been granted to your account.
If the item does eventually show up, please feel free to keep it as a gift for the inconvenience this has caused.
Thank you for bringing this to our attention.
Best regards,
Recoverychip Team
Always deliver on what is promised....Always....Thank you
Reply from Recoverychip2025-11-06
Thank you so much for your wonderful review, Thomas! We're thrilled to hear that we always deliver on what we promise. Your trust in our service means everything to us, and we're committed to continuing to exceed your expectations. We appreciate your support!
My daughter had her one year sobriety birthday and I ordered her the one year sobriety medallion. Was a great day for us to celebrate and the medallion is absolutely beautiful. The pictures don’t do it justice.
Reply from Recoverychip2025-11-04
Thank you so much for sharing this beautiful moment with us, Donnie! We're honored to be part of celebrating your daughter's one-year sobriety milestone. It's wonderful to hear that the medallion is even more beautiful in person than in the pictures. Wishing your daughter continued strength and success on her journey!
Medallion was beautiful. Didn't have the one I wanted, but they sent one that was just as great! Will come back again for other medallions.
Reply from Recoverychip2025-11-03
Thank you so much for your kind words! We're thrilled you loved your medallion and appreciate your understanding about the substitution. We'll be happy to serve you again!
I've never had any problems with Recovery Chip until now, but I ordered my 1 chip on Oct 14 and was told to expect delivery within 3-10 work days. On Oct 26, I received a survey asking about my delivery. I responded that I never received the chip. On Oct 28, John Gall apologized and was very nice. He let me know you were waiting on USPS to scan the package. It's 11/3 (14 work days after I ordered the coin) and it still has not arrived. I was hoping to be more timely in giving this coin to someone dear to me to mark her first 30 days in the program, but that day is well behind us now. I know delays happen, but since you asked for a review, I thought I would share my experience.
Reply from Recoverychip2025-11-04
Dear Lisa,
Thank you so much for sharing your experience, and I sincerely apologize for the delay in transit. I can see that delivery was completed on November 3rd. I understand how important the timing was for this meaningful gift, and I'm truly sorry we couldn't get it to you in time for that special 30-day milestone.
We genuinely appreciate your patience throughout this process, and I hope the coin still brings meaning and encouragement to its recipient, even if it arrived later than planned. Your feedback helps us identify areas where we need to improve.
Thank you again for your understanding and for choosing Recovery Chip.
Warm regards,
John Gall
Great communication
The seller was stellar and the product is perfect
Reply from Recoverychip2025-11-04
Thank you so much for your wonderful review, Leigh! We're thrilled to hear that you experienced great communication and are satisfied with your Recovery Chip. Your kind words about both the product and service mean the world to us. We appreciate your support!