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Travel & Vacation

RedAwning Vacation Rentals

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200 reviews

3.2200 reviews
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About RedAwning Vacation Rentals

Data updated
Website
redawning.com
Category
Travel & Vacation
Location
United States
Status
Unclaimed
Last 12 months
29 reviews
Replies to negative
100% (82/82)
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About this business

We aim to redefine vacation hospitality by combining the ease, trust, consistency, service and benefits of a hotel stay with the extraordinary diversity and value of vacation properties to improve the experience for both guests and property managers.

Is RedAwning Vacation Rentals legit?

RedAwning Vacation Rentals (redawning.com) has a 3.2 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. Opinions are polarized: 54% rate it 4 stars or higher while 35% give 1 star; The business has replied to 100% of negative reviews; 29 of them were added in the last 12 months. Last updated 2026-08-25.

What people say

We stayed in Myrtle Beach at the cutest…

We stayed in Myrtle Beach at the cutest house. Unfortunately we ran into some issues and Courtney who was our contact was horrible. RedAwning claims their customer service is 5 stars, definitely not! I will never book with RedAwning again. They are only good if you have no issues, which is something you can’t foresee.

Reply from RedAwning Vacation Rentals2024-11-27

Hello - Thank you for your feedback. We are sorry to hear that there were issues onsite. RedAwning works with and relies on local hosts and experts to provide a 5 star on site experience for guests. Our team does remain available if you are still experiencing issues and we would encourage you to reach out via chat, text, email, or phone if we can offer any assistance.

Watch out for added fee. Lower your expectations.

I did not like the $390 fee added to the $113 a night. I did not notice it. The place was run down, the appliances old and not clean, the shower a trickle. Screen door was off track with a note. Bathroom ceiling fan was filthy. . Pool area was closed except for 1 day. Not worth the price at almost $1000 for 4 nights

Reply from RedAwning Vacation Rentals2024-11-21

Hello - Thank you for your feedback. While we do encourage our hosts to offer the most upfront and transparent pricing possible, we unfortunately have very little control on how fees are disclosed on each individual booking site. Cleaning fees especially are very common on traditional vacation rental booking sites but may not be well disclosed on traditional hotel booking sites. We are very sorry to hear that your on site experience has not met your expectations. We will be sure to share your feedback with the local host as well as review the RedAwning cleaning and maintenance standards. Again we do appreciate your review as we strive to make every booking experience a 5 star experience.

I repeatedly keep receiving emails from…

I repeatedly keep receiving emails from Red Awning telling me that my credit card has been denied even though the payment has already gone through. I would give just 1 star if it were not for the quick and courteous service from the customer service team

Reply from RedAwning Vacation Rentals2024-11-21

Thank you for your feedback. We are very happy to hear our service team has been quick and courteous. We will be sure to review your communication series and where it may be pulling the incorrect information as well as how it can be further optimized.

Great location

Great location Plenty of space for 10 people. The master suite is just that master. Two showers. Walk in closets should come with an oval track in it.... a ND there are two. And the door in the suite that leads to a work out and weight room. The living areas go on forever. Pool table table tennis basketball hockey table game and swimming pool. And a yard to entertain in or play sports in. Overall an excellent experience. My family that stayed here could not compliment the location enough

Great condo with everything included

Our condo #3709 at Waikiki Banyon was the perfect fit for us. Amazing view on the 37th floor, 5 minute walk to Waikiki, shops, restaurants, etc. The condo had 2 very comfy beds and pillows, a full kitchen with everything to cook with, comfy furniture, good wi-fi/ TV, lots of bath towels and amenities. They even had 2 nice beach chairs an umbrella and boogie board! Recommend this condo highly!

Don’t stay here

The hot water didn’t work, there was no electricity one day. Place was obviously barely kept up. Coffee machine didn’t work. Damage all thru the place. Weeds and electric lines all over the ground, pool was not clean. Sewer smell. Gated entry doesn’t close all the way. The only thing that was enjoyable was the great friendly Dutch desk clerk who helped us as much as he could. Shame on the owners for false advertising.

Reply from RedAwning Vacation Rentals2024-11-19

Hello - Thank you for your feedback. RedAwning works with and relies on local hosts and experts to provide a 5 star on site experience for guests. We are very sorry to hear that your experience has not met your expectations. We will be sure to share your feedback with the local host as well as review the RedAwning cleaning and maintenance standards. Again we do appreciate your feedback and do hope you will consider a future stay in a different RedAwning property.

Hidden pet fees

The condo was nice, booking was easy. The price of the condo was higher than similar pet friendly ones so assumed the pet fee was built into the price. Others make it clear there is an extra pet fee. This was hidden way at the bottom and no price listed. It was also not included in the booking price. A day after paying the non refundable price we were hit up for 80 dollars per night for 2 yorkies increasing our total by over 300 dollars. This was very shady and seemed very purposeful because I have seen others say the same thing. I wish I'd have read the reviews before booking.

Reply from RedAwning Vacation Rentals2024-11-19

Hello - Thank you for your feedback. While we do encourage our hosts to offer the most upfront and transparent pricing possible, we unfortunately have very little control on how fees are disclosed on each individual booking site. Optional fees, such as pet fees can be particularly hard to denote accurately. We will be taking your feedback to our account rep at your booking site as well as looking at our own internal fields for any adjustments that can be made to prevent this sort of experience for future guests. Again we do appreciate your review as we strive to make every booking experience a 5 star experience.

Poor management of such a beautiful…

Poor management of such a beautiful villa. No one interacted with us during our stay. I had to call, and no one came to clean, so we had to contend with dirty bathrooms, etc. When I called the manager, she was unaware that the housekeeper had not shown up and having heard that, nothing was done to rectify the problem.

Reply from RedAwning Vacation Rentals2024-11-19

Hello - Thank you for your feedback. RedAwning works with and relies on local hosts and experts to provide a 5 star on site experience for guests. We are very sorry to hear that your experience has not met your expectations. We will be sure to share your feedback with the local host as well as review the RedAwning cleaning and maintenance standards. Again we do appreciate your feedback and do hope you will consider a future stay in a different RedAwning property.

I wish they would show all rentals…

I wish they would show all rentals instead of what you want to rent, the original rental had yellow jackets and red wasps coming from the vents and my friend was allergic to them. the folks did find us a great cabin to move us too and i really appreciate the folks for helping us out, the team was fantastic, If I would have seen the other cabin on the list I would have rented it, it was alot nicer and cleaner cabin. I want to thank the team again and we will be back because they want to take care of you, real nice place.

No clear directions on how to arrive to…

No clear directions on how to arrive to property, car got stuck looking for building 12 which does not exist. No one to help, a nightmare of a time.

Reply from RedAwning Vacation Rentals2024-11-13

Hello - Thank you for your feedback. RedAwning works with and relies on local hosts and experts to provide a 5 star on site experience for guests. We are very sorry to hear that your experience has not met your expectations. We will be sure to share your feedback with the local host and do hope you will consider a future stay in a different RedAwning property.

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