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Travel & Vacation

RedAwning Vacation Rentals

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200 reviews

3.2200 reviews
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About RedAwning Vacation Rentals

Data updated
Website
redawning.com
Category
Travel & Vacation
Location
United States
Status
Unclaimed
Last 12 months
29 reviews
Replies to negative
100% (82/82)
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About this business

We aim to redefine vacation hospitality by combining the ease, trust, consistency, service and benefits of a hotel stay with the extraordinary diversity and value of vacation properties to improve the experience for both guests and property managers.

Is RedAwning Vacation Rentals legit?

RedAwning Vacation Rentals (redawning.com) has a 3.2 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. Opinions are polarized: 54% rate it 4 stars or higher while 35% give 1 star; The business has replied to 100% of negative reviews; 29 of them were added in the last 12 months. Last updated 2026-08-25.

What people say

Very pretty cabin with some great amenities.

The cabin was very pretty, appears newly remodeled, very cute, very clean. The mattresses and bed frames were not great, not terribly comfortable and very creaky. The only real issue we had was the water was full of mud, in the toilets, in the sinks, in the hot tub. It was not usable at all until the service person came and changed a filter in the house. Still mud in toilets. Also, there was not nearly enough hot water. We had to stagger showers hours apart or take a literally cold shower. The location is nice, very pretty, very peaceful. We saw numerous deer crossing the lawns. The game room and the theater room were huge hits! Kept the kids busy. I probably would stay here again, but only if they fix the muddy water issue and the hot water issue.

The extra money we had to pay after…

The extra money we had to pay after paying the rent was ridiculous. They charge $600 for a cleaning fee. The communications is horrible and I would never go through this company or use this company even as an owner. The owners lose money because of the ridiculous fees they charge you after paying the rent. I’m sure many people just closed the window.

Reply from RedAwning Vacation Rentals2024-12-09

Hello - Thank you for your feedback. While we do encourage our hosts to offer the most upfront and transparent pricing possible, we unfortunately have very little control on how fees are disclosed on each individual booking site. We will be taking your feedback to our account rep at your booking site as well as looking at our own internal fields for any adjustments that can be made to prevent this sort of experience for future guests. Again we do appreciate your review as we strive to make every booking experience a 5 star experience.

We loved the layout for our family reunion.

We loved the layout. It was the perfect size as a base for our small family reunion. My 97 yr old mom had no issues moving around with her walker. The deck was great for everyone to sit and chat about old times. Would have loved to have grill tools available and a sponge or dish cloth for cleaning up. We were able to source those and it didn't impact our experience.

TODAY IS THE DAY OF MY EVENT

TODAY IS THE DAY OF MY EVENT! I find out TODAY not the day I booked and PAID in FULL that I now have to pay an additional $600 in which $100 will be refunded…..majority of the details on this listing IS UNTRUE the host called me today at 11am (supposed to check in at 3pm) and they claim to not have received any messages I sent in here BEFORE booking as well as sending me the wrong check in info. I paid $336 for this stay as well as $41 that Vrbo charged my card and now today another $600 needed is insane……. I AM UNABLE TO BE REFUNDED AND I WONT BE ALLOWED TO EVEN UTILIZE THE SPACE

Reply from RedAwning Vacation Rentals2024-12-01

Hello - Thank you for your feedback and your patience in working with our team to come to a resolution. We do sincerely apologize for the inconvenience and a full refund has been authorized for you.

They charged a $205.00 cleaning fee…

They charged a $205.00 cleaning fee that was not disclosed when the reservation was made. This fee was as much on the rate to stay in the room. The rate on the site was misleading.

Reply from RedAwning Vacation Rentals2024-12-01

Hello - Thank you for your feedback. While we do encourage our hosts to offer the most upfront and transparent pricing possible, we unfortunately have very little control on how fees are disclosed on each individual booking site. Cleaning fees especially are very common on traditional vacation rental booking sites but may not be well disclosed on traditional hotel booking sites. We will be taking your feedback to our account rep at your booking site as well as looking at our own internal fields for any adjustments that can be made to prevent this sort of experience for future guests. Again we do appreciate your review as we strive to make every booking experience a 5 star experience.

Poor communication

No one sent us a code to get into the condo. It was not in spam. After emails, texts, and calling we finally got a text with the code to get in on the day we were to arrive. When we arrived, no one sent us the gate code to let us in to park. Thankfully, my daughter is an owner and on the board of the HOA and she sent me the parking code otherwise we would have not been able to park. The unit is also not the one I originally booked. We have zero view.

Day before check in and I have received…

Day before check in and I have received to check in instructions. Called twice asking for instructions. No tesponse.

Reply from RedAwning Vacation Rentals2024-11-27

Hello - Our team has reached out to the local host to provide your documents as well as provided the local hosts contact information. We are happy to help should you need further assistance.

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