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Travel & Vacation

RedAwning Vacation Rentals

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200 reviews

3.2200 reviews
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About RedAwning Vacation Rentals

Data updated
Website
redawning.com
Category
Travel & Vacation
Location
United States
Status
Unclaimed
Last 12 months
29 reviews
Replies to negative
100% (82/82)
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About this business

We aim to redefine vacation hospitality by combining the ease, trust, consistency, service and benefits of a hotel stay with the extraordinary diversity and value of vacation properties to improve the experience for both guests and property managers.

Is RedAwning Vacation Rentals legit?

RedAwning Vacation Rentals (redawning.com) has a 3.2 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. Opinions are polarized: 54% rate it 4 stars or higher while 35% give 1 star; The business has replied to 100% of negative reviews; 29 of them were added in the last 12 months. Last updated 2026-08-25.

What people say

The unit is like staying at Motel 6

The unit is like staying at Motel 6. Generally clean but carpet was not clean smelled of smoking; inadequate pillows on the bed; the sheets did not fit the bed. very spartan and not worth the cost. Expected more like other units at St Anton

Reply from RedAwning Vacation Rentals2025-01-07

Hello - Thank you for your feedback. RedAwning works with and relies on local hosts and experts to provide a 5 star on site experience for guests. We are very sorry to hear that your experience has not met your expectations. We will be sure to share your feedback with the local host as well as review the RedAwning cleaning and maintenance standards. Again we do appreciate your feedback and do hope you will consider a future stay in a different RedAwning property.

Astonishingly poor property manager

Astonishingly poor property manager. It's best to hire a local person if at all possible. Not only did they fail to notice when guests damaged my house and smoked in it, they did not supervise the cleaners. I reported poor cleaning, and so did guests, alas, but they never tried to fix the problem or respond meaningfully to my questions. Also, slow payments and mystery charges. So bad! Run! On the bright side, they let me end the contract early, so I appreciate that. And their chatbots are very polite.

Reply from RedAwning Vacation Rentals2025-01-13

Thank you for your feedback. We are very sorry to hear you were not satisfied with the level of service you and your property received. We do take all feedback seriously as we are always looking to improve our service for guests and owners. Again we do thank you for your feedback and do hope to have the opportunity to work with you again.

Fantastic Choice

Ski Watch Condo is a fantastic choice for a getaway! The condo is in excellent condition, offering a super comfortable and spacious environment. The location is ideal, making it easy to access nearby slopes and attractions. It was impeccably clean and well-equipped with all the necessary appliances. Overall, a perfect place for both relaxation and adventure! Highly recommend!

Currently renting and trying to cancel…

Currently renting and trying to cancel due to broken locks and many issues at the property, including mold at base of sliding doors. All I get is automated responses and responses from other time zone saying they’re working on it. I would highly recommend to avoid any property associated with red awning.

Reply from RedAwning Vacation Rentals2025-01-07

Hello - Thank you for your feedback and patience. RedAwning works with and relies on local hosts and experts to provide a 5 star on site experience for guests. We are very sorry to hear that your experience has not met your expectations. We will be sure to share your feedback with the local host as well as review the RedAwning cleaning and maintenance standards. Again we do appreciate your feedback and do hope you will consider a future stay in a different RedAwning property.

Booking cancellation after confirmation from team

My recent booking was cancelled over Christmas, after I spoke to the team via online chat on the 23rd of December and confirmed all the details for the reservation. Furtermore, when I emailed the team back regarding the cancellation, I didn't hear back, which shows an unparalleled lack of professionalism. While I understand that unforeseen circumstances can arise, it is unacceptable that the reservation was confirmed and subsequently cancelled without any notification. This cancellation, particularly during the holiday season, left me in a precarious position with no alternate accommodation secured for the desired dates. I do not recommend them, nor will I book with them again.

Reply from RedAwning Vacation Rentals2025-01-07

Thank you for your feedback. In order to prevent vacation rental fraud some reservations are subject to an additional verification process as was the case with your booking. We do apologize for the inconvenience caused by this cancellation.

Red Awning canceled my bo for…

Red Awning canceled my booking for technical issues and I had to find another place through a reliable source

Reply from RedAwning Vacation Rentals2025-01-07

Thank you for your feedback. In order to prevent vacation rental fraud some reservations are subject to an additional verification process as was the case with your booking. Our team does make multiple attempts to contact guests when these additional requirements and/or alternative payment forms are needed. Unfortunately these requirements were not fulfilled for your reservation.

Shag S***hole

The rental company was fantastic. Their communication was great and the staff was friendly. The property was terrible. To say it was dated, tired, smelly and way overpriced for the value is an understatement. Whoever owns the property should invest some money and make it a cozy little place it could be, and it does not take much. For example, the carpet was the worst. It smelled of carpet cleaner, mold, and smoke. Smoke? Yes the carpet in the place seems like it's at least 40 years old and carries the smell of 40 year old shag carpet. The only updated investment outside of some ikea furniture (nothing wrong with ikea furniture) was the sink and that seemed like a scratch and dent special from home depot. The issue here is that for something like only a few times what I paid for 2 nights someone could have done a cost effective update to make the place worth it. If I was to put a dollar amount on the place, I would not pay more than $80 a night in high season in it's current state. Also the $190 cleaning fee is a joke. I get it's expensive to hire and clean in the mountains, but its like you paid someone $20 a minute to clean the place it's that small. Cut that in half and maybe that's a realistic fee. Finally whoever owns that place should sell it to someone who cares and can invest in the property, the location is good and the property management company is nice but the current condition is unacceptable.

Reply from RedAwning Vacation Rentals2025-01-07

Hello - Thank you for your kind words about our service and staff. We are very sorry to hear that the property did not met your expectations. We will be sure to share your feedback with the local host as well as review the RedAwning cleaning and maintenance standards. Again we do appreciate your feedback and do hope you will consider a future stay in a different RedAwning property.

Communication is terrible

Booking online is easy… it’s contacting them afterwards that’s horrible. It took 2 emails, a chatbot, and downloading a poorly designed app before I could speak with a real person, only to be told to contact the property management company who is in charge of the listing. I’m never using this service again! It’s not worth the tremendous amount of effort.

Reply from RedAwning Vacation Rentals2025-01-03

Thank you for your feedback. Our team is available 24 hours via chat, text, email, as well as voice to voice during business hours. We do apologize if we were unable to assist with your request as last minute and on site amenity questions can be best handled by the on site manager. Our team was happy to provide this contact information for you. We do hope you had a pleasant stay.

The huge fee was not discussed up front.

Reply from RedAwning Vacation Rentals2025-01-03

Hello - Thank you for your feedback. While we do encourage our hosts to offer the most upfront and transparent pricing possible, we unfortunately have very little control on how fees are disclosed on each individual booking site. Cleaning fees especially are very common on traditional vacation rental booking sites but may not be well disclosed on traditional hotel booking sites. We will be taking your feedback to our account rep at your booking site as well as looking at our own internal fields for any adjustments that can be made to prevent this sort of experience for future guests. Again we do appreciate your review as we strive to make every booking experience a 5 star experience.

Cancelled within 48 hours of trip

Cancelled within 48 hours of trip. Not very easy to find much last minute this time of year. Not really much explanation. If something went wrong can understand but that’s not what was told in the email. Just cancelled….

Reply from RedAwning Vacation Rentals2024-12-31

Hello - Thank you for your feedback. We do apologize for the stress and inconvenience this cancellation has caused you. Last minute cancellations like these are generally due to urgent maintenance needs that make the property unsafe or unsuitable for rental. This listing has been paused on our service until our team can confirm that the rental is again able to accommodate guests.

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