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About RedAwning Vacation Rentals
Data updated- Website
- redawning.com
- Category
- Travel & Vacation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 29 reviews
- Replies to negative
- 100% (82/82)
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About this business
We aim to redefine vacation hospitality by combining the ease, trust, consistency, service and benefits of a hotel stay with the extraordinary diversity and value of vacation properties to improve the experience for both guests and property managers.
Is RedAwning Vacation Rentals legit?
RedAwning Vacation Rentals (redawning.com) has a 3.2 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. Opinions are polarized: 54% rate it 4 stars or higher while 35% give 1 star; The business has replied to 100% of negative reviews; 29 of them were added in the last 12 months. Last updated 2026-08-25.
What people say
No issues
No issues. Efficient
very accommodating
They make the reservation process so stressful and difficult
They make the reservation process so difficult. As Eaton fire survivor looking for a place to stay with my family they ask a bunch of question before they can confirm the reservation. It’s been four days of me wondering if we have a place to stay and now they want to charge more taking advantage of people
Reply from RedAwning Vacation Rentals2025-01-31
Hello - Thank you for your feedback. We do apologize if our inquiries added stress and confusion to your stay. For stays which include pets it can be necessary to determine the breed and size of the animal as well as the appropriate pet fee for the rental. Pet friendly rentals will allow pets, although some may include breed and size requirements, but will almost always incur an additional fee for bringing a pet. Please reach out to our team if we can offer any assistance.
Excellent communication
Excellent communication! Wonderful host!
Super easy booking
Super easy booking. And few associated sales emails unlike some agents. Good experience.
My booking went very smoothly
My booking went very smoothly, deposit and then final payment all easy to do. Looking forward to staying in the condo.
Quick responses
Quick responses very helpful and always there when you need them
Easy to use website
Easy to use website. Good photos and listing was complete for what I was looking for.
Terrible comunication with RedAwning
I booked my stay through booking.com. After paying, "RedAwning Vacation Rentals" started bombarding me with dozens of emails, and one of them said that if I didn't register through some verification website, they would cancel my reservation. So I registered and contacted RedAwning to see if everything was OK. When I wrote to them on chat, they couldn't find my reservation, I sent them proof of payment, they finally found me, Then my standard email and phone weren't enough for them. They wanted a different one. So I cut off communication. In the end, the accommodation was ready and great, but the communication with RedAwning was terrible.
Reply from RedAwning Vacation Rentals2025-01-21
Thank you for your feedback. In order to prevent vacation rental fraud some reservations are subject to an additional verification process as was the case with your booking. We do apologize for the additional step and inconvenience but do sincerely appreciate your assistance in preventing vacation rental fraud.
Nice location
Nice location, close to the Joshua Tree National Park. Very convenient....
Easy booking and handling of payments…
Easy booking and handling of payments very good experience
Great house for 2 couples
Great house for 2 couples. Close to the beach, safe neighborhood, and many stores/restaurants in walking distance. Owners were responsive and very flexible.
Had a little bit of issue
Had a little bit of issue. Glad customer service at RedAwning took care of it.
GREAT Host
Great host, great communication, wonderful home!!
How can I review my “experience” if It…
How can I review my “experience” if It three weeks before I’m supposed to rent the place? This email totally has me freaked that I booked the wrong days! I had to double check. What exactly do you want me to rate?!
Reply from RedAwning Vacation Rentals2025-01-17
Hello - Thank you for your question. We are requesting a review of your booking experience. You will receive an additional opportunity to review your stay experience after check out. We are committed to improving all aspects of our service from search to check out.
Within 24 hours of confirming my…
Within 24 hours of confirming my booking, you canceled the reservation. How could you even accept my reservation if the room wasn’t even available? Now, I have to jump through the hoops to make sure I get all the different fees refunded. What a hassle!
Reply from RedAwning Vacation Rentals2025-01-17
Hello - Thank you for your feedback. We do apologize for the stress and inconvenience this cancellation has caused you. Last minute cancellations like these are generally due to urgent maintenance needs that make the property unsafe or unsuitable for rental. This listing has been paused on our service until our team can confirm that the rental is again able to accommodate guests.
Beware!
Beware! Even if you have a health issue, you cannot receive any money back if you have to cancel. NONE!
Reply from RedAwning Vacation Rentals2025-01-17
Hello - Thank you for your feedback. While we do our very best to offer the most lenient cancellation policies possible, all cancellation policies are detailed and agreed to by the traveler prior to final confirmation of a booking. We do highly recommend travelers consider travel insurance when booking a reservation for any unforeseen circumstances.
Great location and amenities
Great location and amenities, space was clean and just as described. Thanks again, would stay again
A iiittle confusing / getting my questions answered . Suggest upon confirmation a simple list of how/where
Was a little confused as to where/how to be "met" ! We were getting in late to Honolulu, so wanted to find out about our first intro to the unit ! Was the unit in a Hotel or Private .7/24 desk clerk etc. Had to write twice, No response, Then called KoKo Resorts - was told to leave message , No return call ! I Finally replyed / ask my questions , on an original e-mail , This was then answered - given access explanation answered . Once clarified - All systems a go ! Great ! Upon Confirmation Would suggest a simple run down on what and how to expect in the beginning. Expedia , RedAwing and KoKo resorts. A simple clarification in the beginning.
Frank Porter
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