Very easy to talk with and answered all…
Very easy to talk with and answered all my questions.
About Reserve2 Hotelguides
Data updated- Website
- reserve2.hotelguides.com
- Category
- Travel & Vacation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 277 reviews
- Replies to negative
- 0% (0/35)
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Is Reserve2 Hotelguides legit?
Reserve2 Hotelguides (reserve2.hotelguides.com) has a 4.4 out of 5 rating on OK.one, based on 277 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 85% of reviews are 4 stars or higher and 12% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-08-27.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for being exceptionally helpful, patient, and knowledgeable when handling difficult hotel reservations. Many people note that representatives always go the extra mile to find affordable rates, ensure comfortable stays, and resolve issues smoothly without stress. Travelers appreciate the seamless booking process, noting how polite agents take time to explain all details clearly. Some reviewers were not happy with unexpected charges and occasional booking errors made by the support agents. A few consumers also mentioned being booked for incorrect dates, experiencing major rate jumps, or receiving unexplained fees during their transactions.
Auto-generated from all reviews of this business. For reference only.What people say
It’s fast and professional
Got the help I needed and wanted didn't…
Got the help I needed and wanted didn't take long to get the help done and over with.
I am 75 years old and not computer…
I am 75 years old and not computer literate. The young lady was patient. She would wait until I understood what she was asking. She was knowledgeable and answered all my questions promptly. She got me booked quickly and even suggested that she would get me a room on the first floor or near the elevator as I don't walk well. All this ade me feel like I was cared for and mt needs taken care of.
Tamera was very understanding and…
Tamera was very understanding and polite and patient with finding me a room and getting my booked Thanks Tamera For Your Great Service !!!!!! YVONNE D
Donna Mae was very kind and…
Donna Mae was very kind and professional. She listened attentively and the reservation process extremely easy.
Called for a quick check-in reservation…
Called for a quick check-in reservation & associate Carlos was on it in a hurry! Set up check-in process, quickly pd for a room at the hotel.in Austintown, Ohio. I went to the hotel (expecting some kind of delay or miscommunication, NONE!) & I was all set up & ready to go with the room. Took less than 8 minutes to complete process w/hotel. I even had my English Bulldog with me as my "guest". He was $15.00 extra for one night (At least I wasn't alone, right?). Only issue was that the Google ad for this hotel.sd $65.00/night. When it was all said & done, the total cost was almost exactly DOUBLE the cost advertised. From &65.00/night to final cost of $140.00/night (including my "guest" @ $15.00/night. In ending, we needed a room & we got one quickly. THANK YOU CARLOS!!
Very efficient
AI SUCKS
AI SUCKS Booked the wrong hotel. I had to call another number and cancel that with another AI IDIOT
Everything went wrong
Everything went wrong! Had to reconnect with Hilton directly to ensure the correct reservation. Didn’t realize you represented a 3rd party supporter! And I responded that I did not want the special offer that cost me an extra $100.
Very helpful
Very helpful . Explain very think that is offered. I will make reservations there again. Thank you
Very helpful
Xolisa was very pleasant and patient
Xolisa was very pleasant and patient, very helpful in getting our room at a great rate, very professional!
Very good
Very good! Very informative & helpful!
Sonali was great and very helpful
She was extremely helpful and patient
Archie was very professional and took…
Archie was very professional and took care of all my questions. August 24 th 2026
He was polite and gave me more options
Andy was courteous
Andy was courteous, has a very pleasant voice. It sounded like a chat bot to me, because he did not always stop talking when I started, as a well-trained human agent would. I asked if he is a bot or human, he said human...which I expect bots are being trained to say...
She heard what we wanted and found it…
She heard what we wanted and found it for us!
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