About Reserve2 Hotelguides
Data updated- Website
- reserve2.hotelguides.com
- Category
- Travel & Vacation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 277 reviews
- Replies to negative
- 0% (0/35)
Is Reserve2 Hotelguides legit?
Reserve2 Hotelguides (reserve2.hotelguides.com) has a 4.4 out of 5 rating on OK.one, based on 277 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 85% of reviews are 4 stars or higher and 12% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-08-27.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for being exceptionally helpful, patient, and knowledgeable when handling difficult hotel reservations. Many people note that representatives always go the extra mile to find affordable rates, ensure comfortable stays, and resolve issues smoothly without stress. Travelers appreciate the seamless booking process, noting how polite agents take time to explain all details clearly. Some reviewers were not happy with unexpected charges and occasional booking errors made by the support agents. A few consumers also mentioned being booked for incorrect dates, experiencing major rate jumps, or receiving unexplained fees during their transactions.
Auto-generated from all reviews of this business. For reference only.What people say
Reservations clerk eas knowledgeable…
Reservations clerk eas knowledgeable and friendly.
Great job
Great job. Very helpful.
Very pleasant and courteous on the…
Very pleasant and courteous on the phone! Attention to all detail well done!
Courteous and professional
Courteous and professional. Very fast service.
Nice and easy helped me fix my mistake…
Nice and easy helped me fix my mistake of booking the wrong dates))
Fast nice n excellent rate
Easy he was nice and helpful
She was very kind and helpful
She was very kind and helpful. Made the booking experience very easy.
No refund since July 25
Made reservation. Canceled within an hour. Got email saying cancellation went through. No refund yet. I’m not happy !
Mark @ Conway, AR
Mark was very efficient in my booking. He understood what I needed, and got it done. Thank you, Mark.
Agent was very kind
Agent was very kind, friendly, patient, and helpful. Great job!!!
I had an excellent booking with Jerome
I had an excellent booking with Jerome, "Rome" Excelent PR skills & was perfect, thorough, on every detail, making sure I understood all the info!!!! SUPER KUDOS & I WILL BE SURE TO RECOMEND THIS HOTEL TO ANY & ALL MY FRIENDS. Thank you frm Tyche Edwards in Julian Ca.
Customer service was good
Customer service was good. I would like to have gotten a better rate, especially since I'm a rewards member and I regularly make reservations at this location.
He was very helpful and was easy to…work with
He was very helpful and was easy to work with getting our reservation set up.
Technician was very courteous and…
Technician was very courteous and professional.
Very easy to work with
Very easy to work with. He did a great job.
Reservation
He was professional, courageous, patient, pleasant, and helped me make my reservation quickly and easily!!
I feel like I was scammed
I don’t like that my gender was assumed…
I don’t like that my gender was assumed over the phone. I’m a 40 year old man that was called ma’am at least 5 times. I didn’t correct the person just to avoid the awkwardness. I looked afterwards online at the details. Why is there a parking fee and why wasn’t it mentioned? I read reviews for this hotel and now I’m nervous about my experience upcoming instead of looking forward to it

