The meeting with the NP was on time
The meeting with the NP was on time. She was very thorough and I could understand her language.
About Ro
Data updated- Website
- ro.co
- Category
- Health & Medical
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 223 reviews
- Replies to negative
- 26% (11/43)
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About this business
Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Written by the business, not verified by us.Is Ro legit?
Ro (ro.co) has a 4.1 out of 5 rating on OK.one, based on 223 user reviews collected here. It is listed under Health & Medical and its reputation is good. 76% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 26% of negative reviews; Reviews mostly discuss User experience, Price, Product. Last updated 2026-09-02.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers consistently mention that the initial sign-up process is remarkably quick, seamless, and exceptionally easy to navigate from start to finish. Many people also appreciate the professional medical support, thorough consultations, and straightforward guidance provided throughout their overall health journey. Users frequently highlight the fast delivery and efficient service that help them move forward. Some reviewers were not happy with the unexpected expenses, noting that monthly membership fees and medication prices were billed separately. Consumers additionally pointed out that the overall pricing structure was sometimes confusing, making it difficult to anticipate total monthly costs initially.
Auto-generated from all reviews of this business. For reference only.What people say
How quickly i was getting responses
Easily and smooth.
Easy process,
legit program
I felt this was a legit program. Glp delivery was user-friendly and no issues
All around positive
easy access, timely responses, thorough evaluation of the circumstances.
Weight loss meds
Fast delivery Ease of ordering
I’m very confused with all the…
I’m very confused with all the different notifications and emails about my “refill” but I haven’t event started the medication. Also I was getting charged when I thought first month was free. I don’t want to be charged twice or have two accounts when I first signed up I was given a specific price now it’s showing something else. So I may not continue
Reply from Ro 2026-08-05
Hi there, Thank you for sharing your feedback. We're sorry to hear about your experience. We'd like the opportunity to review your account, including the refill notifications and charges you've received, to make sure everything is correct. We'll be reaching out to you directly to help clarify what you're seeing and answer any questions about your account.
Easy process
Reply is pretty fast
Reply is pretty fast . Error were fix right away . Corresponding is excellent.
Got the product and will start tomorrow.
Everything went real smooth until my…
Everything went real smooth until my payment was returned and recharged
An Important Decision
The entire process is very simple and easy to understand. Each step was explained so that informed decisions could be made.
Excellent
I feel that the health questionnaires were very thorough and appreciate that the medical staff reviewed my medical history thoroughly. The process was easy to navigate and ro kept me updated throughout the process. The overall process was thorough, efficient, and timely.
It was easy to get though
It was easy to get though. After answering question they got back with you right away. Kept me informed.
It was really easy to sign up and I got…
It was really easy to sign up and I got answers right away. I’m waiting for my order to arrive Can’t wait !! Thank you
Ready to go and lose weight!
Physician, MD, Review!
Accurately collected my medical history, completely, I am a physician and this represents excellent meaningfully directed healthcare!
First month was great
First month was great. This month has been hell, I'm on a monthly income and I done my refill but kept trying to process before my check came in, when it came in tried to get in touch to tell them to process prescription was told to put my debit card info in for $5 and it would be reimbursed, wrong, was charged $70 for pro.just answer, then I was charged $149 for membership fee which it thought was $39 and thought it was for my prescription so after spending $210 I can't afford the $199 prescription, I want to cancel my membership and I want us Ro again not sure I would recommend it, I am upset
Reply from Ro 2026-08-05
Hi there, Thank you for sharing your feedback. We're sorry to hear about your experience and understand your frustration. We'd like the opportunity to review your account, including your recent charges and cancellation request to ensure everything was processed correctly. We'll be reaching out to you directly to learn more and see how we can help.
2 Glp scripts?!?
I just applied for Glp. Please check if you processed two scripts?!? One has a much larger initial discount so I obviously just want that one.
Reply from Ro 2026-08-05
Hi there, Thank you for sharing your feedback. We'd be happy to review your account and confirm whether more than one prescription was processed. We'll be reaching out to you directly to help ensure you receive the correct treatment option.
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