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Legal Services & Government

Rocket Lawyer

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201 reviews

4.1201 reviews
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About Rocket Lawyer

Data updated
Website
rocketlawyer.com
Category
Legal Services & Government
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
98% (39/40)
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About this business

At Rocket Lawyer, we believe everyone deserves affordable and simple legal services. Our laws should protect and empower—but for too many of us, the law is out of reach, because of high costs and complexity. So, we’re changing things. Since 2008, we’ve helped over 25 million people and organizations obtain the legal help they need, at a price they can afford. That’s legal made simple.®

Written by the business, not verified by us.

Is Rocket Lawyer legit?

Rocket Lawyer (rocketlawyer.com) has a 4.1 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Legal Services & Government and its reputation is good. 78% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 98% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly intuitive and user-friendly platform for making it remarkably simple to complete, customize, and manage various legal documents without any stress. Consumers appreciate that the website provides clear guidance, ensuring that people can easily navigate through different options to find what they need. However, some customers also noted unexpected difficulties regarding subscription charges and managing recurring memberships. Reviewers mentioned that editing certain documents manually could sometimes disrupt formatting, and a few individuals struggled to get timely help from customer support when facing more complex legal questions.

Auto-generated from all reviews of this business. For reference only.

What people say

Your form & guide to how to letters was…

Your form & guide to how to letters was simple. You had examples on how to use. This assisted my needs and helping get started on a new business. Thank you

Reply from Rocket Lawyer2025-11-17

Hello Lori, We're happy to hear that our form and guide were helpful for your new business. We appreciate you taking the time to share your positive experience with us.

good document

good document, easy to fill, service was excellent. I had to cancel because I no longer needed this document and cancellation was easy.

Reply from Rocket Lawyer2025-11-17

Hello Robert, We're happy to hear that the document was easy to fill out and our service was excellent. We appreciate your feedback and are glad the cancellation process was easy for you.

Able to create document required under…

Able to create document required under the trial membership and cancellation was straightforward. If I need to subscribe in future will come back

Reply from Rocket Lawyer2025-11-11

Hello Barry, We're happy to hear that you were able to create your document and found cancellation straightforward. Thank you for the positive feedback; we appreciate it and look forward to assisting you in the future!

"Free NDA" Credit Card Trick

Same thing you see all the time where it says "free NDA template" and you spend ten minutes putting in the info, and you can't download it until you offer your credit card details. They bank on your sunk cost being good enough to pay a free trial, then forget and give then £35.

Reply from Rocket Lawyer2025-11-10

Hi Josh, We appreciate you bringing this to our attention. We're sorry for any confusion regarding our Free Trial, it does require credit/debit card information to proceed, but as long as it's canceled during the Trial period there's no billing whatsoever. If you need any assistance at this time, please respond to our information request.

Easy and Free!

Was able to navigate, create the document needed in a short amount of time and the "FREE" advertisement was real, no hidden catch like others. I cancel the subscription on the second day, but if I ever need any other legal documents I will definitely go back and use Rocket Lawyer.

Reply from Rocket Lawyer2025-11-07

Hello David and Tajauna, We're happy to hear that you were able to quickly navigate our platform and create your document. We appreciate you noting our free access and your willingness to return for future legal needs. Thanks for your feedback.

I was looking for a document for my Client …

I was looking for a document for my client who had a short turn aroud time and found it immediately and the offered product was exactly what I needed at the time.

Reply from Rocket Lawyer2025-11-07

Hello James, We're happy to hear that you quickly found the exact document you needed for your client. Thank you for your positive feedback; we appreciate it!

There were NO Hassle Cancellation Even…

There were NO Hassle Cancellation Even though I'm not sure the form will work but it was free, I will definitely try to use them in the future Thanks

Reply from Rocket Lawyer2025-11-07

Hi Frank, We're happy to hear that you experienced a hassle-free cancellation! We appreciate you trying our services and thank you for your positive feedback. We look forward to serving you in the future.

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