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Legal Services & Government

Rocket Lawyer

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201 reviews

4.1201 reviews
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About Rocket Lawyer

Data updated
Website
rocketlawyer.com
Category
Legal Services & Government
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
98% (39/40)
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About this business

At Rocket Lawyer, we believe everyone deserves affordable and simple legal services. Our laws should protect and empower—but for too many of us, the law is out of reach, because of high costs and complexity. So, we’re changing things. Since 2008, we’ve helped over 25 million people and organizations obtain the legal help they need, at a price they can afford. That’s legal made simple.®

Written by the business, not verified by us.

Is Rocket Lawyer legit?

Rocket Lawyer (rocketlawyer.com) has a 4.1 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Legal Services & Government and its reputation is good. 78% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 98% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly intuitive and user-friendly platform for making it remarkably simple to complete, customize, and manage various legal documents without any stress. Consumers appreciate that the website provides clear guidance, ensuring that people can easily navigate through different options to find what they need. However, some customers also noted unexpected difficulties regarding subscription charges and managing recurring memberships. Reviewers mentioned that editing certain documents manually could sometimes disrupt formatting, and a few individuals struggled to get timely help from customer support when facing more complex legal questions.

Auto-generated from all reviews of this business. For reference only.

What people say

You did a great job explaining which…

You did a great job explaining which type of deed we needed to use, and it was so easy to input our information, and to customize it. I like how you saved my documents so I could come back and modify them. We don’t have many legal needs right now, so that’s why I didn’t subscribe, but I absolutely will when we have legal needs in the future.

Reply from Rocket Lawyer2025-12-11

Hello Pamela, We're happy to hear that the deed explanation and customization process were easy to use. We appreciate that you found the document saving feature helpful. Thank you for your positive feedback, and we look forward to assisting you with future legal needs.

I had to prepare a few legal documents…

I had to prepare a few legal documents for the sale of my business for banking purposes. They wouldn't transfer the accounts to the new owner without these documents. Using the 7 day free trial, it cost me nothing. I think Rocket Lawyer needs to change that. I would have been willing to pay for the documents.

Reply from Rocket Lawyer2025-12-11

Hi Stacy, We appreciate you sharing your experience preparing legal documents for your business sale. We're glad our free trial met your needs. We value your feedback regarding payment options and will consider it as we improve our services.

Took payment despite camcellation of subscription.

I tried their template for a distribution contract. It was not useful. Cancelled my free subscription immediately. They still took £209.88. BEWARE!!

Reply from Rocket Lawyer2025-12-10

Ed Erin, We appreciate your feedback and regret that the contract template was not helpful. We'll investigate the billing issue you experienced after canceling your subscription. Please respond to the information request so we can assist.

You guys are great I just don’t need it…

You guys are great I just don’t need it right now, it’s nice to know that there are still some companies that walk the walk

Reply from Rocket Lawyer2025-12-11

Hi John, We appreciate your kind words and are so glad you recognize our commitment. Thank you for taking the time to share your positive experience with us!

I was able to get the form I needed and…

I was able to get the form I needed and fill it out and down load it. If I need future forms I will return.

Reply from Rocket Lawyer2025-12-11

Hey Chris, We're happy to hear that you were able to find, complete, and download the form you needed. Thank you for letting us know, and we look forward to assisting you in the future.

The whole process was great

The whole process was great. I would use your service more as an a la carte if I could. I don't have a need currently to be enrolled in a monthly or yearly program.

Reply from Rocket Lawyer2025-12-09

Hello Martin, We're delighted to hear about your positive experience with our service and understand your sentiments with only using it now and then for certain things. We do offer the option to cancel at any time, so if you need a couple of documents here and there, you can always sign up for a monthly membership and set it to cancel before the next billing cycle.

LLC Help - These guys are amazing!

In order to help form my LLC and create a business account at my bank, Rocket Lawyer created my operating agreements and provided phenomenal legal advice. Also, I needed to make edits to certain language and verbiage and by the ability to edit, my bank approved the changes they needed to see - all while sitting in the chair at the bank on my phone!

Reply from Rocket Lawyer2025-12-09

Hi Clint, Thanks so much for your review, we're so glad that our service was able to assist you with getting the documents and legal help that you were needing for your matters! Have a wonderful day.

Power of attorney created

Very easy convenient to use Will come back if I ever need help again I only wish pre-trial was a little longer so I would have time to complete more forms, but that’s all. Thank you so much. Great experience.

Reply from Rocket Lawyer2025-12-09

Hi there, We're happy to hear that our services were easy to use. We appreciate your feedback regarding the time needed for form completion and are here to assist you with pre-trial needs in the future. Thank you!

We are a very small single attorney…

We are a very small single attorney practice. We do not have a library of forms to access. I was able to complete the form I needed online quickly and easily and move on with client service.

Reply from Rocket Lawyer2025-12-03

Hi Howard, We're happy to hear that you were able to quickly and easily complete the form you needed online. We appreciate your feedback and are glad our services helped you focus on client service.

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