At Rocket Lawyer, we believe everyone deserves affordable and simple legal services. Our laws should protect and empower—but for too many of us, the law is out of reach, because of high costs and complexity. So, we’re changing things. Since 2008, we’ve helped over 25 million people and organizations obtain the legal help they need, at a price they can afford. That’s legal made simple.®
Written by the business, not verified by us.Rocket Lawyer (rocketlawyer.com) has a 4.1 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Legal Services & Government and its reputation is good. 78% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 98% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly intuitive and user-friendly platform for making it remarkably simple to complete, customize, and manage various legal documents without any stress. Consumers appreciate that the website provides clear guidance, ensuring that people can easily navigate through different options to find what they need. However, some customers also noted unexpected difficulties regarding subscription charges and managing recurring memberships. Reviewers mentioned that editing certain documents manually could sometimes disrupt formatting, and a few individuals struggled to get timely help from customer support when facing more complex legal questions.
Auto-generated from all reviews of this business. For reference only.Just completely blew my expectations out of the water!
Hi James, We are so happy to hear that we exceeded what you expected! Thank you for sharing your wonderful experience with us.
I had to make a phone call for advice and help. The receptionist that answered the phone was very nice and very helpful. She made sure that I was able to get everything resolved and she was very kind and patient with me.
Hi Crystal, We're happy to hear that the receptionist was helpful and kind during your call. We appreciate you taking the time to share your positive experience.
The service was good just not worth the money
Hi Robert, We're glad the service was good. We appreciate your feedback regarding the value and will consider it.
Great service! I only wish they had a one-time option if you only need one document. I would pay up to $15.00 for a one-time document instead of having to cancel immediately after you sign up for the trial option.
Hello Professor D., We're glad you enjoyed our service! We appreciate your suggestion regarding a one-time document option. We'll consider this as we improve our offerings to better meet our customers' needs. Thanks for your feedback.
No complaints, no suggestions
Hi there, We appreciate your feedback and are glad you enjoyed your experience with us. Thank you for taking the time to share.
The answers to my questions were answered in a timely manner.
Hello Diane, We're happy to hear that your questions were answered promptly. We appreciate you taking the time to leave us this feedback.
The website is easy to use and to navigate whatever you’re looking for.
Hi Christopher, We're happy to hear that our website is easy to use and navigate. Thank you for taking the time to share your positive experience with us!
Hello Matthew, We appreciate your feedback and are glad the documents meet your expectations. Thank you!
Rocket Lawyer helped us create a promissory note to use with friends to whom we're lending money. It's a one-time event. We spoke with two of your reps and they were very helpful and honest about avoiding the annual fee if we canceled within seven days. We appreciate their honesty and helpfulness, AND that they were there on a weekend!
Hi Susan, We're happy to hear that our team members were so helpful in creating your promissory note. We appreciate your positive feedback regarding their honesty and weekend availability. Thank you!
Excellent customer service, professional n friendly
Hello Adela, We're happy to hear that you found our customer service excellent, professional, and friendly. Thank you for your positive feedback!
Hello Stephanie, We appreciate your review and so glad that you've had a positive experience with our service! Have a great day.
Quick and easy to understand. Great customer service experience.
Hi Michelle, We're happy to hear that you found our services quick and easy to understand. We appreciate your kind words about our customer service.
Hey Jorge, We're happy to hear that our product is easy to use, fast, and simple for you. Thank you for your feedback.
We are hiring an independent contractor to perform an administrative function and need to distinguish what constitutes and employee vs an independent contractor. The draft in Rocket Lawyer was self-explanatory and quite precise in the language.
Hi Richard, We're glad the document was helpful in clarifying the distinctions between employee and independent contractor classifications. Thank you for your positive feedback; we appreciate your time.
Your site made it seamless, and easy. I would recommend this to anyone
Hi Edward, We're happy to hear that our site made things easy for you! Thank you for the recommendation; we appreciate your positive feedback.
Hello Mary, We're glad you enjoyed the free trial. Thank you for your positive feedback; we appreciate it very much.
Easy to use, exactly what I needed to get started. and support was very easy to work with. Thank you for are services and tools to help my wife and me out.
Hi Brett, We're happy to hear that our services and support helped you get started easily. We appreciate your positive feedback and are grateful for your kind words.
The directions were clear and informative. I found the suggestions about what to consider very helpful. After I filled out my form, they also said what the next steps would be. I felt more confident. I appreciate the service
Hello Karen, We're happy to hear that the directions were helpful and clear. It's great to know that our suggestions and guidance on the next steps increased your confidence. We appreciate your feedback and are glad we could provide a valuable service.
Amazing quick draft up site dont hesitate to try this app out
Hi Luis, We're happy you find our quick draft site amazing! We appreciate you trying our app and for your positive feedback.
I'm very happy with rocket lawyer, it was easy to find and filled the paper I need!
Hi Alex, We're happy to hear that you found the document you needed easily! Thank you for sharing your positive experience with our services; we appreciate it.
201 reviews matching
LegalZoom
LawDepot
Bizee
ZenBusiness
Trust & Will
Inc Authority
Legal Templates
LegalShield