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Shopping & Fashion

Rosewe

Claimed

200 reviews

4.3200 reviews
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About Rosewe

Data updated
Website
rosewe.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
8 reviews
Replies to negative
0% (0/32)
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Is Rosewe legit?

Rosewe (rosewe.com) has a 4.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 84% of reviews are 4 stars or higher and 15% are 1 star; The business has not yet replied to negative reviews; 8 of them were added in the last 12 months. Last updated 2026-08-29.

What people say

Absolutely dreadful. Worst company ever.

Absolutely dreadful. Rubbish quality dress, rubbish customer service and extortionate return costs. Slow refund. Dress huge and not as photo. Different colour, trimmings and pleat arrangement. Heavy, not floaty as described. 2 failed delivery targets. I couldn't obtain a return label because rosewe were on holiday. When I did, had only 10 days to return instead of published 30. Published I would pay £6.10 for return but instead was charged almost £12. They also ignored most of my 'tickets'. Waited 2 months for delivery. Offered speedy dispatch on another outfit for imminent wedding. Turned out to be a choice of swimsuits. Don't bother going through my trauma. Just don't bother ordering. Robbers.

Obtaining refund issues

I returned two items totaling about $80 due to poor quality. When I asked about the status of my refund, i was told poor quality was not a reason for a refund for a return. Instead I was offered a $20 in-store credit to use. The return policy does not state items cannot be returned for poor quality. Speaking with a live agent is like being on a merry-go-round. I keep going in circles. Suffice to say, I will not shop with Rosewe again. Which is unfortunate because of the four items I purchased two of them I really like. Rowewe has lost my business.

I gave them a 5 star because they work hard…

I gave them a 5 star because they work hard to help but I don't like it when they take too long to send your money other than that it's good and in the past they have been 5 star work hard to help make sure you are satisfy with their findings.

Received the product on time and it was lovely. Just a bit snug.

Received the product on time and it was so pretty. Quality seemed good too! I had to return it though… I’m a Medium and ordered a Medium based on the size chart, but the fit was still a bit snug. The return process seems easy, I’m waiting to get a refund now.

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