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Animals & Pets

Saltwaterfish.com

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200 reviews

4.1200 reviews
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About Saltwaterfish.com

Data updated
Website
saltwaterfish.com
Category
Animals & Pets
Location
United States
Status
Unclaimed
Last 12 months
10 reviews
Replies to negative
26% (11/42)
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About this business

Saltwaterfish.com is your choice for the best Marine Fish, Corals, Invertebrates, Live Rock and Supplies. Saltwaterfish.com also has Forums, News, and Advice for saltwater fish hobbyists. With a 15 Day guarantee and over 18 years in business, saltwaterfish.com is the place where hobbyists go for quality marine life.

Is Saltwaterfish.com legit?

Saltwaterfish.com (saltwaterfish.com) has a 4.1 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Animals & Pets and its reputation is good. 78% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 26% of negative reviews; 10 of them were added in the last 12 months. Last updated 2026-09-02.

What people say

Very satisfied

Placing second order and service, communication have been great. In first order I had one fish not make it and I reached out to customer service and they quickly gave me a credit. I was also on a waiting list for a fish and it came in within a week. Will continue to use saltwaterfish.com

The quality of the fish and packaging…

The quality of the fish and packaging is truly impressive. The box is appropriately labeled and stuffed with foam to ensure the safety of your fish. What I find most impressive about this company, the immediate responsive and correct any errors, the no hassle experience, and the prices are worthy of repeat business. I would highly recommend using Saltwaterfish.com as your primary source to build your aquarium with quality livestock.

I am in the process of stocking my 120…

I am in the process of stocking my 120 gallon reef. Everything with two exceptions (which died) has come from Saltwaterfish.com.. Corals and especially fish have been very healthy on arrival with no loss. I can not say the same for the very few "brick and mortar" stores available to me in my area. Purchase with confidence from these guys!

Great saltwater fish coral provider

I have been a saltwater fish.com customer For about 6 months.. I have Placed Several orders and every time that I need assistance placing an order the staff is most generous and assisting me in those efforts to complete my orders the product that I receive from salt water fish.com is excellent . I typically purchase several frags of the same coral family in order to build an established colony. II feel that the Pricing is most fair and once again the staff is especially kind and assisting with orders. I will continue to Utilize saltwater fish.com as my number one source of salt water fish corals and inverts.

Received shipment packed with ice…

Received shipment packed with ice packs. Temps in the shipping bags 52-54 degrees. Mandarin goby & spiny urchin DOA. Mushroom turned inside out, toadstool leather iffy. Feather dusters appear to be ok, but time will tell. You would think they’d know how to do this by now…..Never again will I order marine livestock on-line.

Reply from Saltwaterfish.com2022-06-08

Thank you for the feedback. We didn't receive any claims from this order, so hopefully everything has since recovered and is settling in nicely. If there were losses, you are welcome to utilize our 15 day live guarantee. Please reach out to our customer service via chat, email, or phone, if you need assistance. We keep track of issues such as reported here so that we can improve our packing procedures accordingly. We do hope you will shop with us again in the future.

Animals were packed very well and I received plenty of updates during shipping.

Ordering and checkout was super easy. I got several updates to the status of my order during the process after placed it. My two lettuce nudibranches came in a very well packed/safe shipping box. Both were in very good condition and after acclimation took right to the aquarium. I will definitely be ordering from them again.

Poor business practices. Sent a fish with a visible bacterial infection.

I have spent a lot of money from this website and has mixed results. Some fish survived and some didn't. I would say 40% of the fish that I have bought have survived. They did honor their guarantee with store credit which I can appreciate, but the last order they sent me a Coral beauty angelfish that had a visible bacterial infection on its right eye that spread to the rest of its body, eventually killing the fish. Unfortunately for me, it was 2 days passed the guarantee period when it died. I attempted to treat the fish in my quarantine tank with antibiotics with no success. After that incident, I began to question their business practices. Why send a fish with a visible infection?

Reply from Saltwaterfish.com2022-06-08

Thank you for your feedback. All of our marine life go through a visual inspection prior to shipping, to ensure they are healthy and eating. It is always advised to quarantine all marine life regardless of where it is purchased, to prevent any unexpected issues that may arise. I'm very sorry for this negative experience. I hope you will consider shopping with us again in the future.

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