Saltwaterfish.com

Outstanding website easy to use

Outstanding website easy to use love all the feedback and customer care from the staff

Fish again are not comming on time and…

Fish again are not comming on time and will most likely be dead they are 3 days late

Good experience

As ordered, healthy, acclimated well.

Livestock received promptly and alive

Livestock received promptly and alive. Thanks!

Order was correct and everything alive.

Order was correct and everything alive. Thanks

They're amazing

They're amazing. Lost one of my poor fish days after arrives. Just spazed up and died the poor thing. They gave a full refund for that fish. Which of course I used to get another fish. Customer care 100%

Great Service

I've ordered several fish from them. Always speedy service. I have only had one fish die on me after receiving it. Customer service was great. Provided me with store credit within hours. Will continue to do business with them!

good people.

Great transaction very smooth so far

I ordered from them several times

I ordered from them several times they usually have the best prices best guarantee and beautiful marine life very professional company they will answer any question you have I will definitely be buying from them again

Best customer service ever!

I placed an order for several saltwater fish that need specific attention to quarantine and acclimation. An hour or so after placing the order I received word that I had to go out of town for an extended period of time. SaltwaterFish.com graciously delayed my order to accommodate my circumstances! Best customer service ever!

Such a great place to buy fishes

Such a great place to buy fishes. They keep you in the loop the entire process with email and tracking. Bonus is a 15 day guarantee!

Very professional and responsive.

1 out of the Damsels is DOA

1 out of the Damsels is DOA. Sent a pic asap. They ask me to go to the website fill out a form then the form doesn’t work properly, etc etc… Too difficult, seems like they try to make it difficult! Many places refund ASAP once they receive the pic.

JOHNUnited States · 20 reviews · Verified · Posted 2022-06-15

Fish arrived alive and well

Fish arrived alive and well. So did the corals. And the articles were as described (size and color)

This is my second order with them and…

This is my second order with them and all my fish came alive and well. They immediately refunded me for FedEx delays and on my previous order I had one DOA that they immediately credited me for top notch customer service on the chat

Always excellent product

Always excellent product, quick, and keeps you up to date on shipping.

Best selection of in stock inventory

I found after researching that Saltwater fish.com has the best in stock selection and always has some kind of bonus.

Skeptical about buying a fish online

I was skeptical about buying a live fish online, the order was fulfilled and shipped overnight within hours, to no fault of saltwaterfish.com, Fedex delayed the shipment, when I reached out to see if this was okay, the representative said they will contact Fedex and ensure it will arrive the next day at no charge to me. Sure enough, the next morning my fish arrived alive and well! The packaging was done with extreme care and the Mandarins were just as I ordered on the site. I will for sure use them again and would recommend them to anyone else in the hobby!

This is such a great company

This is such a great company. They are so caring and helpful. My orders go through Memphis and there have been a couple of weather delays. The customer service team lets me know of the delay and what to do when the shipment arrives. And I think they are just as sad when one doesn’t make it. Very good company.