For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Animals & Pets

Saltwaterfish.com

Claimed

200 reviews

4.1200 reviews
Write a review

About Saltwaterfish.com

Data updated
Website
saltwaterfish.com
Category
Animals & Pets
Location
United States
Status
Unclaimed
Last 12 months
10 reviews
Replies to negative
26% (11/42)
Do you own Saltwaterfish.com? Claim this profile for free and start replying to reviews.

About this business

Saltwaterfish.com is your choice for the best Marine Fish, Corals, Invertebrates, Live Rock and Supplies. Saltwaterfish.com also has Forums, News, and Advice for saltwater fish hobbyists. With a 15 Day guarantee and over 18 years in business, saltwaterfish.com is the place where hobbyists go for quality marine life.

Is Saltwaterfish.com legit?

Saltwaterfish.com (saltwaterfish.com) has a 4.1 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Animals & Pets and its reputation is good. 78% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 26% of negative reviews; 10 of them were added in the last 12 months. Last updated 2026-09-02.

What people say

A+ customer service

I am very impressed by the customer service here. My very first order I saw the fish I'd been wanting, a midas blenny, on sale for $35! However before I could complete my order the price had changed to the normal $79 price in the cart. It was a "super special" price and it has apparently just expired. Mary from their CS chat quickly offered to get the special price reinstated so I could process my original order. A+ so far!

So glad I gave them a shot! I have to admit I am a skeptic about…

I have to admit I am a skeptic about mail order marine life but decided to give saltwaterfish,com a chance. I have made several orders from them now and have been pleased with all the fish and inverts that I have received. I will say that I have had a problem with an order and they responded promptly and sent a replacement the next day which was fine upon arrival. I do suggest using the priority or pick up option to reduce the stress on fish.

saltwaterfish.com is my new go-to

saltwaterfish.com is my new go-to. Good selection, competitive prices, and most importantly - they honor their guarantee. If you've been in this hobby for a while, you understand there will be a few DOAs and DAAs. SWF has been great on the rare occasion it happens. No major fuss, store credit, and the credit doesn't appear to expire (hate that). Today I submitted an order early morning. Several hours later I noticed there was a special I missed, so I contacted them to request the bonus I asked for be switched - even after the special expired. No issues at all, so amazing customer service is what I have come to expect. I will still purchase from my LFS as it's important to support our local brick & mortars, but as far as online retailers go - SWF is top notch.

Just received my order from…

Just received my order from saltwaterfish.com, unfortunately my six line wrasse didn't make the journey, called right away and spoke to customer service, 15 minutes later had an email stating a new six line would be in his way to me. Excellent customer service. Will definitely be using them again, thank you.

Here's a surprise for me

Here's a surprise for me. Although the first time shopping here, it is wonderful. Service enthusiasm, biology is very beautiful, looking forward to the next cooperation.

I have been shopping with…

I have been shopping with Saltwaterfish.com for three years and have never had an issue with them that they didn’t rectify immediately. With living creatures there is always a chance that you could have an issue but these folks stick by their promise of customer satisfaction to the letter ! I will always get my aquarium livestock from Saltwaterfish.com !!

Some of the best live rock I’ve ever…

Some of the best live rock I’ve ever seen, shipped from FL, reasonably priced, well packaged & shipped right away. Couldn’t recommend higher. This stuff was packed with hitchhikers, and coated with different coraline algae. Worth every penny. Even more worth it when you consider shipping is applied!

A recent order

I was very apprehensive about ordering fish online. I ordered two clowns, a starfish, two fighting conchs, a coral frag, a clam and an urchin. All arrived alive and in good condition. The customer service was very patient with me explaining my bill for it was a bit confusing. I would order again but they are located two and a half hours from my house by car. If I can pick up my purchase, no problem. My order was flew to Indianapolis to L.A. and then to Tampa. It still was over night shipping but still not secure when I saw the route Fed Ex took

Fast and responsive

My order came super quick and everyone but one hermit crab came perfectly happy! It appeared the 1 hermit crab may have not been in the shell when they bagged it for my order. Nothing that a quick claim didn't fix. I showed them the photos of the empty shell and within minutes I got the refund of the one hermit crab. Otherwise, flawless experience! Everyone else came happy and healthy. Thank you!

People also looked at