Order arrived in good shape and on…
Order arrived in good shape and on time. Every item was alive .
About Saltwaterfish.com
Data updated- Website
- saltwaterfish.com
- Category
- Animals & Pets
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 10 reviews
- Replies to negative
- 26% (11/42)
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About this business
Saltwaterfish.com is your choice for the best Marine Fish, Corals, Invertebrates, Live Rock and Supplies. Saltwaterfish.com also has Forums, News, and Advice for saltwater fish hobbyists. With a 15 Day guarantee and over 18 years in business, saltwaterfish.com is the place where hobbyists go for quality marine life.
Is Saltwaterfish.com legit?
Saltwaterfish.com (saltwaterfish.com) has a 4.1 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Animals & Pets and its reputation is good. 78% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 26% of negative reviews; 10 of them were added in the last 12 months. Last updated 2026-09-02.
What people say
My god...this place is the WORST!!!
My god...this place is the WORST!!!! I ordered $400 worth of stuff from them to get their incentives and twice they sent me DEAD fish (Naso Tang) as the "bonus" for spending more money on their website. All they did was refund the $25 they charged for a $118 fish that was the incentive to spend another $200 on their site...when what they SHOULD have done was send me another LIVE Naso Tang!!! Not only that, but I received a frag for every coral I ordered that was supposed to be a full size coral (no mention of a frag). They also sent me a frag of a Favites coral that looked IDENTICAL to the Favites they sent me, but claimed it was a Red/Orange Acan (which looks NOTHING like a Favites). I also believe they PAINT these corals with fluorescent paint because the fluorescence started falling off after a few days (in perfectly balanced water). STAY AWAY!!!! TOTAL RIP-OFF!!!!
Reply from Saltwaterfish.com2022-09-16
Mr. Mauro placed an order 8/22/2022. It was shipped and delivered as scheduled on 8/23/22. Mr. Mauro reported that one coral was missing (Duncanopsammia) and that a coral they did not order (“Green Whiskers”) was included. We asked for and received photos from Mr. Mauro and upon review Mr. Mauro did receive the Duncanopsammia he ordered. Green Whiskers is a common named used for this species and was identified as such on the bag. Our customer also reported that another coral (the Acanthastrea) was incorrect. Again, via photo confirmation, our customer service manager confirmed it was the correct species, but also proactively advised Mr. Mauro that the coral did not look well as the tissue was not expanding as it should upon recovery from shipping and acclimation. Mr. Mauro then placed a new order on 8/24 that included a promotional $25 Naso Tang. Unfortunately, it was DOA (dead on arrival). Although we do not offer guarantees for promotional marine life; we did offer Mr.Mauro a free replacement in the interest of customer service. Guarantee coverage information is stated on our website as well as in our promotional emails. We did ship a replacement, as a courtesy, and included another Acanthastrea, as a courtesy, since our customer insisted that they received the incorrect species. Unfortunately, the replacement Naso Tang arrived DOA again. Mr. Mauro then demanded another replacement to be sent or an equivalent fish be sent. He also stated all of the animals he had received to date were too small. Mr. Mauro also claimed that we, in his own words, “paint these corals with fluorescent paint”. As any aquarist knows, this is impossible to do since the fleshy surface would immediately die. Mr. Mauro was simply seeing a normal healthy vibrant coral.
Easy to ordering process and they had…
Easy to ordering process and they had the corals and fish I was looking for that my LFS doesn’t ever have
I love the fish just wish the were in…
I love the fish just wish the were in stock
Many choices
Awesome variety of salt water critters to choice from
Great prices and on time delivery.
Great service
Great service, prices affordable and good products, fishes
Helped me exactly how I needed
Excellent fish & help
Great choices in fish and…
Great choices in fish and invertebrates, easy check out system too. Very knowledgeable!
All the fish I’ve bought have done…
All the fish I’ve bought have done great!!! Last fish was a cow fish and he/she has been with me for almost a year now.
It was my first time ordering with you…
It was my first time ordering with you and I enjoyed all of it everything was alive and healthy thank you
Had exactly what I wanted!
The site was very user friendly. Had exactly what I was looking for that two local fish suppliers couldn’t get a hold of. A porcupine puffer. I am so excited to finally have this adorable addition on the way! Will be a frequent customer!
Always a great experience purchase from…
Always a great experience purchase from saltwaterfish . And ontime delivery
Gotta love saltwater fish...my order…
Gotta love saltwater fish...my order got stranded in Texas, I assume on a loading dock. Near total loss. These guys bent over backwards to replace every last animal. Thanks guys. Great job!!!
ALMOST too easy!
The web site makes it very easy to purchase Saltwater Fish, and very easy to spend your money….lol. The sizes seem to be very accurate. Also, I like the shipping experience where you have the option of FedEx holding your package at the hub for pick up. Saves your creature from bouncing around on the delivery truck for hours. My hub is 2.5 miles from my home and I actually pick up on my way home from work……I work 7pm to 7am.
I have purchased saltwater fish twice…
I have purchased saltwater fish twice now and the team they have is absolutely amazing. If you want great fish and great service you won’t be disappointed. Thank you!!
This place has a pretty good variety…
This place has a pretty good variety and prices are decent as well. Solid online experience.
The Best
Extremely knowledgeable and very efficient.
Fed Ex delayed my shipment
Fed Ex delayed my shipment and I called customer service and said they would reship them the next time that I would be home. I hate it that Fed Ex killed my fish and my clean up crew. But when I contacted Saltwater Fish. Customer service people that I spoke with were excellent and and very caring. they have impeccable service. They will not disappoint you, but Fed Ex will.
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