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Animals & Pets

Saltwaterfish.com

Claimed

200 reviews

4.1200 reviews
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About Saltwaterfish.com

Data updated
Website
saltwaterfish.com
Category
Animals & Pets
Location
United States
Status
Unclaimed
Last 12 months
10 reviews
Replies to negative
26% (11/42)
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About this business

Saltwaterfish.com is your choice for the best Marine Fish, Corals, Invertebrates, Live Rock and Supplies. Saltwaterfish.com also has Forums, News, and Advice for saltwater fish hobbyists. With a 15 Day guarantee and over 18 years in business, saltwaterfish.com is the place where hobbyists go for quality marine life.

Is Saltwaterfish.com legit?

Saltwaterfish.com (saltwaterfish.com) has a 4.1 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Animals & Pets and its reputation is good. 78% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 26% of negative reviews; 10 of them were added in the last 12 months. Last updated 2026-09-02.

What people say

Diseased and everything died not refunded

All the livestock I purchased seemed ok at first. Within no time not only did everything die, but the rest of my live stock as well. My tank was healthy and doing well until I added from this company. They were shipped when it was extremely hot outside, and this company put that blame on me! They said I should have picked up from UPS and not waited for delivery. In the policy it is only suggested as an option, not something that is critical. I sent them a picture of the diseased item but they would only give me credit not a refund. A lot of time and money went into getting my tank established. Now it is empty. They should have monitored when it was safe to ship. I don't think this is what killed them, rather a disease, but I'm sure it did not help.

Reply from Saltwaterfish.com2022-09-16

Thank you for your feedback. We monitor our marine life for approximately two weeks to ensure great health. They are inspected at the time of packing and if the animals aren't in perfect condition, they aren't shipped. We also monitor the weather daily and if the temperature is too warm or cold, we do suggest picking up at FedEx just as an extra precaution for the animals. I'm very sorry you had losses but am glad to see you were able to utilize our live guarantee. We do hope you will give us another try in the future.

Great deals/trustworthy company

Great deals, just did another purchase, that male my third. I definitely like how they take care of their customers. The only negative thing I will say is the shipping, at least in my area has caused issues with livestock being delivered on time and handled carefully. Its not the company's fault its FedEx, again in my area. Saltwater fish stood on their guarantee, and made things right. They have earned my trust and that's why I continue to do business with them. Everyone knows how online purchases and shipments are, this company truly takes care of you.

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