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Health & Medical

Sesame

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204 reviews

4.6204 reviews
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About Sesame

Data updated
Website
sesamecare.com
Category
Health & Medical
Location
United States
Status
Unclaimed
Last 12 months
204 reviews
Replies to negative
95% (19/20)
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About this business

Our mission is simple: make it easier and more affordable for all Americans to access high-quality health care.

Written by the business, not verified by us.

Is Sesame legit?

Sesame (sesamecare.com) has a 4.6 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 95% of negative reviews; Reviews mostly discuss Customer service, User experience, Product. Last updated 2026-09-06.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. People frequently praise the professional, friendly, and caring staff, noting that medical appointments are extremely easy to set up, highly thorough, and provide genuine support. Consumers genuinely appreciate the smooth online platform, highlighting that prescriptions are rapidly sent over to pharmacies and the entire healthcare process feels completely stress-free. However, some customers also noted frustrating challenges regarding prescriptions, mentioning difficulties in getting certain medications properly filled or approved through the platform. A few other people additionally felt that customer support was occasionally dismissive, unhelpful, or difficult to reach when trying to resolve administrative problems.

Auto-generated from all reviews of this business. For reference only.

What people say

Loyal client base for a reason...

I can see why this provider has loyal clients. I may keep my Sesame subscription just because of him. He was so friendly, offering practical ways to maintain my skincare routine, and overall was a great provider to speak with.

Reply from Sesame2026-07-20

Thank you for sharing your experience!

Weight

My visits with her are always fantastic. She is consistently on time, professional, and creates a comfortable, welcoming environment where I feel at ease speaking openly. She truly listens and provides compassionate support. I highly recommend her to anyone looking for someone who genuinely cares.

Reply from Sesame2026-07-20

Thank you for sharing your experience!

Great service, love my new provider

I had a major insurance change due to a job loss and needed affordable care while everything settled. I found Samantha Turcotte, who was able to help me stay on my medications without crazy out of pocket fees as I transitioned to a new insurance plan. She also helped me continue my primary care virtually. It was genuinely a lifesaver because I'm on heart medication. Booking was easy, the video chats were helpful, and I genuinely felt cared for. Most importantly, I didn't feel judged by the process or my new provider.

Reply from Sesame2026-07-20

Thank you for sharing your experience!

Very professional. Delivered services as promised

Very professional. Good use of time. Explained everything in good detail. Appointment was on time, no unnecessary waiting. Diagnose was quick and prescription sent seamlessly to local pharmacy where I was on vacation. Highly recommend.

Reply from Sesame2026-07-20

Thank you for sharing your experience!

Excellent experience with Dr…

I had an excellent experience with Dr Raphael Odekunle. He was punctual, courteous, and took the time to listen carefully to my medical concern. He quickly understood my situation and addressed my issues promptly. Within an hour of our appointment, my prescription had already been sent to my pharmacy. I highly recommend him to anyone looking for medical care. I will definitely continue to see him for follow up appointments and any future medical concerns.

Reply from Sesame2026-07-20

Thank you for sharing your experience!

My experience with Dr Leafblad.

My experience with Dr. Leafblad and Sesame went way better than I expected. I was able to get same day appointment and the Dr was ready at the appointment time. Dr. Leafblad was super personable and very professional during our appointment. He was very knowledgeable about my disease and the known medicine/dosage. My refill was submitted during our call which means it was ready in about 20 min after call completed. Very surprised by this! I would definitely recommend him for any issues and I'll for sure be a return customer.

Reply from Sesame2026-07-20

Thank you for sharing your experience!

ZERO Customer Support, even after 9 FOLLOW Ups!!

The Doctor experience was great BUT I have asked if they have sent my prescription yet This is my NINE times during the last 10 days, with NO response! Even when I call customer support, their system either automatically hangs up after being on hold for a few minutes, OR, they PROMISE to get back to me with an answer, and then NEVER do! Don't use Sesame unless you love wasting hours of frustrating time, fruitlessly. Super frustrating.

Reply from Sesame2026-07-20

Hi Jeremy, We're truly sorry to hear about your experience, and we appreciate you taking the time to share your feedback. Protecting our patients’ privacy and confidentiality is extremely important to us, so we’re unable to discuss or review specific concerns in a public forum. We see that a member of our Support team was able to assist you with your recent outreach. If you need any additional assistance, please email us at [email protected] with your full name, date of birth, or the email address associated with your account so we can look into your concerns further. You can also reach our phone support team Monday through Friday at (877) 947-6411 during our regular business hours. Best, Sesame Care Support

Had wonderful experience with Juan…

Had wonderful experience with Juan Fernandez who went over my situation with true professionalism. Customer service agent who helped me set up was fantastic as well. Very happy to be taken care of so quickly.

Reply from Sesame2026-07-10

Thank you for sharing your experience!

I was really satisfied with my visit

I was really satisfied with my visit. The doctor was caring, attentive, and took the time to ask questions and understand my concerns. I appreciated how thorough and compassionate he was throughout the appointment. I felt listened to and well taken care of.

Reply from Sesame2026-07-08

Thank you for sharing your experience!

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