Amazing doctor who truly cared and took…
Amazing doctor who truly cared and took her time to help me out!
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Written by the business, not verified by us.Sesame (sesamecare.com) has a 4.6 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 95% of negative reviews; Reviews mostly discuss Customer service, User experience, Product. Last updated 2026-09-06.
Reviewers overwhelmingly had a great experience with this company. People frequently praise the professional, friendly, and caring staff, noting that medical appointments are extremely easy to set up, highly thorough, and provide genuine support. Consumers genuinely appreciate the smooth online platform, highlighting that prescriptions are rapidly sent over to pharmacies and the entire healthcare process feels completely stress-free. However, some customers also noted frustrating challenges regarding prescriptions, mentioning difficulties in getting certain medications properly filled or approved through the platform. A few other people additionally felt that customer support was occasionally dismissive, unhelpful, or difficult to reach when trying to resolve administrative problems.
Auto-generated from all reviews of this business. For reference only.Amazing doctor who truly cared and took her time to help me out!
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Good experience
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I can see why this provider has loyal clients. I may keep my Sesame subscription just because of him. He was so friendly, offering practical ways to maintain my skincare routine, and overall was a great provider to speak with.
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My visits with her are always fantastic. She is consistently on time, professional, and creates a comfortable, welcoming environment where I feel at ease speaking openly. She truly listens and provides compassionate support. I highly recommend her to anyone looking for someone who genuinely cares.
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I had a major insurance change due to a job loss and needed affordable care while everything settled. I found Samantha Turcotte, who was able to help me stay on my medications without crazy out of pocket fees as I transitioned to a new insurance plan. She also helped me continue my primary care virtually. It was genuinely a lifesaver because I'm on heart medication. Booking was easy, the video chats were helpful, and I genuinely felt cared for. Most importantly, I didn't feel judged by the process or my new provider.
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Very professional. Good use of time. Explained everything in good detail. Appointment was on time, no unnecessary waiting. Diagnose was quick and prescription sent seamlessly to local pharmacy where I was on vacation. Highly recommend.
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Easy and fast to get an appointment same day.
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The practicioner was met with me early, was very friendly and knowledgeable. Took the time to answer my questions, and the whole experience was short, sweet, and straight to the point. Just what I was looking for!
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I had an excellent experience with Dr Raphael Odekunle. He was punctual, courteous, and took the time to listen carefully to my medical concern. He quickly understood my situation and addressed my issues promptly. Within an hour of our appointment, my prescription had already been sent to my pharmacy. I highly recommend him to anyone looking for medical care. I will definitely continue to see him for follow up appointments and any future medical concerns.
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My experience with Dr. Leafblad and Sesame went way better than I expected. I was able to get same day appointment and the Dr was ready at the appointment time. Dr. Leafblad was super personable and very professional during our appointment. He was very knowledgeable about my disease and the known medicine/dosage. My refill was submitted during our call which means it was ready in about 20 min after call completed. Very surprised by this! I would definitely recommend him for any issues and I'll for sure be a return customer.
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The Doctor experience was great BUT I have asked if they have sent my prescription yet This is my NINE times during the last 10 days, with NO response! Even when I call customer support, their system either automatically hangs up after being on hold for a few minutes, OR, they PROMISE to get back to me with an answer, and then NEVER do! Don't use Sesame unless you love wasting hours of frustrating time, fruitlessly. Super frustrating.
Hi Jeremy, We're truly sorry to hear about your experience, and we appreciate you taking the time to share your feedback. Protecting our patients’ privacy and confidentiality is extremely important to us, so we’re unable to discuss or review specific concerns in a public forum. We see that a member of our Support team was able to assist you with your recent outreach. If you need any additional assistance, please email us at [email protected] with your full name, date of birth, or the email address associated with your account so we can look into your concerns further. You can also reach our phone support team Monday through Friday at (877) 947-6411 during our regular business hours. Best, Sesame Care Support
I was seen, diagnosed and prescribed rx within 20 minutes from my bed for 50.00. The doctor online seems to have more patience and time than a brick and mortar dr. displays.
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Dr. Leafblad listened to me and met my needs.
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Had wonderful experience with Juan Fernandez who went over my situation with true professionalism. Customer service agent who helped me set up was fantastic as well. Very happy to be taken care of so quickly.
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I had a wonderful practitioner, Akuwa Gbogbotsi, she was very kind and helpful. Highly recommend!
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Dr. Saling is kind as well as efficient! Took care of my issue promptly and thoroughly.
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The Dr listened when I was explaining my issue and was very helpful in helping me getting the medication I needed
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I was really satisfied with my visit. The doctor was caring, attentive, and took the time to ask questions and understand my concerns. I appreciated how thorough and compassionate he was throughout the appointment. I felt listened to and well taken care of.
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She was amazing and very helpful . I’ve had nothing but bad experiences these past few months with other doctors and she nailed it !
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I had an appointment with a Dr about a sinus infection she was very knowledgeable very curtious and polite and listened to my concern she is the best
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