Our mission is simple: make it easier and more affordable for all Americans to access high-quality health care.
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Is Sesame legit?
Sesame (sesamecare.com) has a 4.6 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 95% of negative reviews; Reviews mostly discuss Customer service, User experience, Product. Last updated 2026-09-06.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. People frequently praise the professional, friendly, and caring staff, noting that medical appointments are extremely easy to set up, highly thorough, and provide genuine support. Consumers genuinely appreciate the smooth online platform, highlighting that prescriptions are rapidly sent over to pharmacies and the entire healthcare process feels completely stress-free.
However, some customers also noted frustrating challenges regarding prescriptions, mentioning difficulties in getting certain medications properly filled or approved through the platform. A few other people additionally felt that customer support was occasionally dismissive, unhelpful, or difficult to reach when trying to resolve administrative problems.
Auto-generated from all reviews of this business. For reference only.
I had an outstanding experience with Teladoc, Sesame, and Rajendra Shrestha, PA-C. The entire process was simple, convenient, and stress-free from scheduling my appointment to receiving excellent care.
Rajendra Shrestha, PA-C, was professional, compassionate, and took the time to truly listen to my concerns. He explained everything clearly, answered all of my questions, and made me feel comfortable and respected throughout the visit. I never felt rushed, and his knowledge and attention to detail gave me confidence in the care I received.
The combination of Teladoc’s easy-to-use virtual platform and Sesame’s seamless scheduling made accessing quality healthcare incredibly convenient. The whole experience exceeded my expectations, and I appreciated how efficient and affordable it was.
I highly recommend Rajendra Shrestha, PA-C, along with Teladoc and Sesame, to anyone looking for compassionate, knowledgeable, and convenient healthcare. Five stars all the way
Soooooooo... The APP was easy to download and begin. Everything was pretty straight forward. I like that you have an annual plan
ANNNNND A 1 TIME FEEE IF NEED BEEE
Dr. Work aka Todd the STRAIGHT TO BUSINESS MAFIOSO.
I explained my symptoms, he listened intensively. He came to the conclusion that I needed some antibiotics and lab work. Which was exactly what I was hoping for.
FUN FACT... THE DRS KEYBOARD IS PRETTY LOUD COMING THROUGH, SO BE READY TO TALK OVER THE CLIKITY CLACK OF THE KEYS. HE WILL TAKE HIS NOTES WHILE YOU TALK AND IT BECOMES A 1 MAN BAND AT TIMES.
OTHER THAN THAT... PRICES ARE AFFORDABLE, PLENTY OF DRS TO CHOOSE FROM. DRS FOR MENTAL HEALTH AND OTHERS FOR FAT REMOVAL. OK IM DONE TALKING.
My APRN Camilo Murillo is awesome! He is the best healthcare provider I have ever been to. He is very knowledgeable and listens to your needs and concerns. He is very easy to talk to and it's a pleasure talking with him when I need to make an appointment. I highly recommend Camilo Murillo!! I will never switch!
Achie was thoughtful and considerate throughout our initial call. I really appreciate that she listened to my concerns and addressed each one to make sure I was comfortable with the plan. I really wish I knew about Sesame sooner. It is so much easier than trips to the doctors office for things that don’t require a physical exam
She treated me like a person. Listened to me. Every word. I felt heard, and she took care of me. I was so worried about my appointment, until I started talking to her. Highly recommend.
Ms. Linda was super attentive and kind, she listened to my concerns and was very insightful and helpful. The call was great, she prescribed just what I needed, and I started feeling better the same day.
My experience was wonderful my Dr. Tarana Warfield was knowledgeable, compassionate, and made the visit stress-free. The booking process was smooth and easy. Definitely recommend her to anyone.
She is phenomenal and really helped me. There was a huge weight off of my shoulders after our visit. It’s only a few days after and I’m already feeling so much better (even if it’s just in my head right now). I couldn’t have asked for better!
The doctor I was assigned took days to respond. He didn’t help reach out to the medical professionals to get me a lower cost for my prescription. I don’t recommend sesame. I paid for the year… wish I didn’t… and I didn’t get any assistance. I went to Ro. RO was responsive. Helped me get what I needed.
Reply from Sesame2026-07-28
Hi there,
We're truly sorry to hear about your experience, and we appreciate you taking the time to share your feedback.
Protecting our patients’ privacy and confidentiality is extremely important to us, so we’re unable to discuss or review specific concerns in a public forum. Unfortunately, we were unable to locate an account based on the information available in your Trustpilot review.
We take feedback like yours seriously and would appreciate the opportunity to look into this further. Please email us at [email protected] with your full name, date of birth, or the email address associated with your account so we can investigate your concerns. You can also reach our phone support team Monday through Friday at (877) 947-6411 during our regular business hours.
Best,
Sesame Care Support
Ro 
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