Skillshare is an online learning community with thousands of classes in design, business, technology and more. The Skillshare community is comprised of over 5 million students and thousands of teachers, from 100+ countries, who come to learn cutting-edge skills, network with peers and discover new opportunities.
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Is Skillshare legit?
Skillshare (skillshare.com) has a 4.2 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Education & Training and its reputation is good. 80% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Product. Last updated 2026-09-07.
What reviewers say
AI generated
Reviewers consistently had a truly great overall experience with this company. Customers frequently praise the incredible wide variety of engaging classes and top-notch, knowledgeable instructors. Learners deeply appreciate the practical, project-based approach, clear resources, and structured organization which helps them build new skills seamlessly at their own comfortable pace.
However, some people mentioned that automatic subscription renewals and navigating the platform to find specific classes can occasionally be quite frustrating and time-consuming. Consumers also noted that free trial cancellations require very careful attention and active tracking to completely avoid unexpected annual charges, hidden reminder emails, and ongoing membership fees.
Auto-generated from all reviews of this business. For reference only.
Avoid, Scammers. Keep charging my account every couple of months
Reply from Skillshare2026-06-18
Hi Aga,
Thank you for sharing your feedback. We're very sorry to hear about your experience and understand how concerning unexpected charges can be.
If you've continued to see charges on your account, we'd appreciate the opportunity to investigate this further. Please reach out to our Support team so we can review your billing history, confirm the status of your membership, and help resolve any issues as quickly as possible.
We understand how frustrating this situation must be, and we appreciate you bringing it to our attention.
Great people, knowledge, structure and experience.
Easy to manage.
Amazing variety of itastes and possibilities.
Massive potencial.
Genius magnetism.
Kind and respectful vibe.
Reply from Skillshare2026-06-18
Hi Anita,
Thank you so much for this incredible review! We're delighted to hear that you've enjoyed the people, knowledge, structure, and overall experience that Skillshare offers.
It means a lot to know that you appreciate the variety of classes, the ease of using the platform, and the kind and respectful atmosphere within the community. Your words about the creativity, potential, and inspiration you've found here truly made our day.
Thank you for being part of the Skillshare community. We're excited to continue learning and growing alongside you!
Always find great teachers on the site. Been a member for a few years and always find the class I want!
Reply from Skillshare2026-06-18
Hi Paula,
Thank you for your kind feedback! We’re glad to hear that you’ve been a member for a few years and continue to find great teachers and the classes you’re looking for.
It means a lot to have your long-term support, and we’re happy Skillshare has been a helpful part of your learning journey. Thanks for being part of our community!
I signed up for Skillshare in 2020 when, like many people, I had more time at home and wanted to try something productive. At the time, the classes seemed good and I did find the platform interesting.
However, my experience with the company’s business practices has left me very unsettled. I lost access to the email connected to my account. I stopped using Skillshare and eventually forgot about the subscription. Even so, Skillshare continued auto-renewing and charging me for years.
What was especially frustrating was that the charges continued for so long, even though my card information should have changed over time. When I contacted customer service, the response felt more like someone simply following a policy than someone actually looking into the situation or escalating it in a meaningful way. I was told my membership would be cancelled and they’d offer a “free” membership, but after having had my card charged. What was free about that? If I basically paid for the membership already. On top of that they did not really address the issue, especially since my account was connected to an email I no longer had access to. In that sense, the offer felt less like a solution.
My main concern is not with the quality of the classes themselves, but with how difficult it can be to stop being charged once access to an account is lost. If a customer has not used the service for years and cannot access the original email, there should be a clear and simple way to cancel the subscription, and resolve the billing issue and not make the customer feel like they are getting something free that they just paid for.
Because of this experience, I would be very hesitant to use Skillshare again or recommend it to others. The courses may be useful, but the subscription and cancellation practices left me feeling taken advantage of as a customer.
Reply from Skillshare2026-06-15
Hi Edy,
Thank you for taking the time to share such detailed feedback, and we're sorry to hear about the experience you’ve described.
We understand how frustrating it must have been to lose access to your account email and still see ongoing charges. Situations like this are never what we want for our members, especially when it comes to managing or ending a subscription. Your concerns about clarity, cancellation access, and how the support interaction felt are completely valid, and we're sorry that the resolution you received didn’t feel helpful or reassuring.
We also hear your point about wanting a clearer, simpler process for account recovery and subscription cancellation when access to original login details is lost. That’s important feedback, and we'll make sure it’s shared with the appropriate team for review.
While we're glad you found value in the classes themselves, we understand that the overall experience with billing and support has significantly impacted your trust. We appreciate you being open about this, even when it’s difficult to share.
Thank you again for your honesty.
One of the best learning platforms. There are so many courses there with very helpful teachers.
Reply from Skillshare2026-06-18
Hi Janos,
Thank you for your wonderful feedback! We're honored to hear that you consider Skillshare one of the best learning platforms.
It's great to know that you've enjoyed the variety of courses and found our teachers to be so helpful along the way. We truly appreciate you being part of the Skillshare community and hope you continue discovering classes that inspire and support your learning journey!
Everything is easy and clear for me as a beginner wanna learn these huge things that I watched on social media from pro creators , so thanks for making it easy on me
Reply from Skillshare2026-06-14
Hi,
Thank you for your kind words! We're happy to hear that Skillshare has made learning feel approachable and clear as you're getting started.
It’s wonderful to know that the skills and techniques you've seen from professional creators on social media now feel more accessible. Helping beginners build confidence and learn at their own pace is exactly what we strive for.
Thank you for being part of the Skillshare community, and we’re excited to be part of your creative journey!
What I love about Skillshare is that you can do a short lesson, and still learn a lot from it. You can do it in your tempo, and when you have time. I do the french course now, and it helps me to learn faster. A good input for a teacher like me.
Reply from Skillshare2026-06-14
Hi Frode,
Thank you for your thoughtful review! We're glad to hear that the short, flexible lesson format works well for you and allows you to learn at your own pace.
It's wonderful to know that you're enjoying the French course and finding it helpful in your learning journey. As a teacher yourself, it means a lot to hear that Skillshare is providing valuable insights and inspiration.
Thank you for being part of our community, and we wish you continued success with your learning!
I've only been using Skillshare for a few days, but everything seems great so far!
Good classes, a wide choice and not too taxing in length.
One one of the videos I have watched thus far (1 of 3) the stating timing was incorrect, which wasn't great as I had planned around what was listed.
On the whole, it seems good.
The only point I find a little disconcerting, is that there is no pricing listed on the website (that I can find anywhere) One only finds out once signed-up to the free trial month!
That said, it obviously doesn't take away from what is available, but it would be nice to know before submitting information to sign up - as it may have changed my decision to do that... but, I guess that is the point of not showing the pricing!
Reply from Skillshare2026-06-14
Hi Eleanor,
Thank you for taking the time to share such thoughtful feedback, Eleanor. We're delighted to hear that your first few days on Skillshare have been positive and that you're enjoying the variety of classes and their manageable length.
We also appreciate you pointing out the issue with the video timing information. We understand how frustrating that can be when you're planning your time around a class, and we'll be sure to share that feedback with our team.
Thank you as well for your comments about pricing visibility. We understand the importance of having clear information before signing up, and we appreciate your honest perspective on the experience.
We're glad you're enjoying the platform overall and hope you continue discovering classes that inspire and support your learning journey!
Really poor customer service - they automatically sign you up to an auto-renewing subscription and I forgot to turn it off (over a 12 month membership it’s easy to forget you didn’t click a button).
On the day of renewal - I immediately contacted customer service asking for a refund as I’d cancelled my subscription and was told it was not their policy to allow refunds under the circumstances.
I think that’s absolutely awful customer service - it may not be their policy but THEY have set their policy that way, clearly in an attempt to make money (steal) off members who have forgotten to turn off the auto renew subscription.
Reply from Skillshare2026-06-11
Hi Will,
Thank you for sharing your feedback. We're sorry to hear about your frustration with the renewal and refund experience. We understand how disappointing it can be to be charged for a membership you no longer intended to use, especially when the renewal comes after a longer subscription period.
As per our refund policy, we do not offer refunds on membership renewal charges. You can review our refund policy here:
* https://help.skillshare.com/hc/articles/204536798
While our memberships are set to renew automatically and this is disclosed during signup, we recognize that situations like yours can still be frustrating. We appreciate you taking the time to share your perspective, as feedback like this helps us continue evaluating and improving the member experience.
Hi,
Thank you for your feedback! We're delighted to hear you're enjoying the variety of classes and their presentation. It's wonderful to know that the learning experience has been a positive one for you.
Great instruction. Fun! Excited about what is coming 9ut of me onto paper. Feel successful!
Reply from Skillshare2026-06-14
Hi Barbara,
Thank you for your wonderful feedback! We're thrilled to hear that you're enjoying the instruction and having fun along the way.
There's nothing better than seeing your skills grow and feeling proud of what you're creating. We're so glad Skillshare has helped you feel confident and successful in your creative journey. Happy creating, and thank you for being part of our community!
I came to Skillshare just to take a few classes from a couple teachers, but now I'm interested in so many more classes I'll have to take them all!
Reply from Skillshare2026-06-14
Hi Chantel,
Thank you for sharing this! We love hearing that what started as a few classes with teachers you already knew has turned into discovering so many more topics and instructors on Skillshare.
One of the best parts of learning is finding unexpected interests along the way, and we're thrilled that you've found so many classes that inspire you. Thank you for being part of the Skillshare community, and we hope you continue enjoying the journey!
Love the dynamics and having an app allows me to go into my classes on any device.
Reply from Skillshare2026-06-11
Hi Ric,
Thank you for sharing your experience! We're glad to hear you're enjoying the learning experience and the flexibility of accessing your classes across devices. Making it easy to learn whenever and wherever works best for you is important to us, and we're happy to be part of your creative journey.
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