Skillshare

Hi Jennifer, Thank you for taking the time to share your experience. We're glad to hear you enjoyed the short courses on Skillshare, but we're sorry to learn about the frustration surrounding your renewal. We understand how disappointing it can be to discover a renewal charge after losing access to your account or missing an email notification. While memberships renew automatically to help ensure uninterrupted access, we recognize that situations like yours can be frustrating. We appreciate your honest feedback and will share it with our team as we continue looking for ways to improve the member experience and communication around renewals.

Hi Meenu, Thank you for your kind feedback! We’re glad to hear that the classes were easy to understand and that the teachers’ detailed explanations helped make the learning experience enjoyable. We appreciate you being part of the Skillshare community and wish you all the best on your learning journey!

Hi Terry, Thank you for your feedback! We’re happy to hear that you’ve been able to learn animation quickly through Skillshare. It’s great to know the classes are helping you pick things up in a fast and practical way. We appreciate you being part of the Skillshare community and hope you keep building your skills with us!

Hi Husniddin, Thank you for the great review! We're thrilled to hear you're enjoying Skillshare. Your support means a lot to us, and we're excited to continue being part of your learning journey. Happy learning!

Hi Kate, Thank you for the wonderful feedback! We’re delighted to hear that Skillshare has been such a positive learning experience for you. We’re always working to provide engaging classes, inspiring teachers, and a platform that helps our members keep learning and creating. Thanks for being part of the Skillshare community!

Hi Jane, Thank you for sharing your experience! We're glad to hear you're having a lovely time learning watercolor painting on Skillshare. We also appreciate your feedback about monthly payment options. Hearing what works best for our members helps us continue improving the experience. Currently, we don’t offer a monthly subscription plan on our website, but I’ll be sure to share your feedback with our team for future consideration. Hopefully, this is something we can introduce down the line! In the meantime, here are a few options for you: - A monthly subscription is available through our mobile apps on the iOS App Store and Google Play. (When you subscribe through the app, your monthly membership gives you full access to Skillshare across all supported devices. You can learn on your computer, learn in the app, and switch between devices whenever it works best for you.) - If you're from the US, you can purchase gift cards directly from us. Simply follow the link below to make a purchase: Purchase Gift Cards (https://skl.sh/3VZLtGP) Thanks for being part of the Skillshare community, and we hope you continue enjoying your creative journey with us!

Hi Anne, Thank you so much for the kind review! We're delighted to hear that you're enjoying the quick and easy classes and finding them inspiring. It's wonderful to know that Skillshare is helping spark your creativity and making learning enjoyable. Thanks for being part of our community, and happy learning!

Hi Fatruddi, Thank you for your feedback! We’re happy to hear that you’ve been able to learn animation quickly through Skillshare. It’s great to know the classes are helping you pick things up in a fast and practical way. We appreciate you being part of the Skillshare community and hope you keep building your skills with us!

Hi John, Thank you for sharing your feedback. We’re glad to hear you enjoyed the lessons overall. We’re sorry to hear that the video quality was sometimes blurry — that’s definitely not the experience we aim for. We appreciate you bringing this to our attention, and we’ll continue working to improve playback quality across the platform.

Hi Xiritung, Thank you for your kind words! We’re glad to hear that you find Skillshare efficient, practical, and easy to use across a wide range of topics. It means a lot to know the platform is helping make learning more accessible for you, and we appreciate you being part of the Skillshare community!

Hi, Thank you for your feedback! We’re glad to hear you’ve had a positive experience overall and appreciate you taking the time to share it. If there’s anything we can do to make your experience even better, feel free to let us know — we’re always here to help!

Hi Graham, Thank you for sharing your experience, and we’re really sorry to hear about the frustration you encountered while trying to cancel your trial. We understand how concerning this situation must feel, especially after making multiple attempts to cancel before the trial period ended. That’s certainly not the experience we want anyone to have with Skillshare. Please reach out directly to our Support team so we can review your account activity and help resolve this properly. We’d appreciate the opportunity to look into what happened and assist with the billing concern as quickly as possible. Thank you again for bringing this to our attention.

Hi Donald, Thank you for the kind words! We’re thrilled to hear you enjoyed the class and found the teaching clear, engaging, and fun. We truly appreciate you taking the time to share your experience, and we hope you continue discovering more classes you love on Skillshare!

Hi Madeline, Thank you for sharing your honest feedback. We’re glad to hear you enjoy the wide range of topics and classes available on Skillshare. At the same time, we’re sorry some of the videos didn’t meet your expectations. We understand how important quality and consistency are, and your feedback helps us continue improving the learning experience for our community.

Hi Emery, Thank you for sharing this! We’re happy to hear that you’ve been enjoying the way courses and modules are structured on Skillshare. It means a lot that you’re considering extending your subscription, and we’re excited to continue being part of your learning journey. Thanks again for learning with us!

Hi, Thank you for the wonderful review! We absolutely love hearing how much you’ve been enjoying Skillshare and exploring the variety of classes available. It’s great to know that the teachers and tutorials have helped you learn so much while making the experience fun and inspiring. We’re so happy to have you as part of the Skillshare community, and we can’t wait to keep learning with you!

Hi Jenny, Thank you for taking the time to share such a thoughtful review. It’s wonderful to hear how much value you’re getting from your Skillshare membership and how seamlessly it fits into your lifestyle. We’re especially happy to hear that you’ve been enjoying classes from amazing teachers like Bonnie Christine and Barbel Dressler. Being able to continue learning from creators you already love makes the experience even more meaningful. It’s also great to know that features like pausing lessons at your own pace, sharing class projects, and learning from anywhere while traveling have helped make learning more accessible and enjoyable for you. Creating a space where people can keep learning and feel connected no matter where they live is something we care deeply about. Thank you again for being part of the Skillshare community and for learning with us!

Hi, Thank you for sharing your feedback with us. We’re sorry to hear that the experience hasn’t felt as engaging as you hoped. We know everyone learns differently, and we’re always working to offer a wider variety of classes, teaching styles, and topics that can better connect with our members’ interests and goals. Your feedback is genuinely valuable and helps us continue improving the experience for our community. We appreciate you giving Skillshare a try and hope you’re able to find classes that feel more inspiring and enjoyable over time.

Hi Matan, Thanks for taking the time to share this — we're sorry to hear that your experience with cancellation and updating payment details has felt difficult. That’s definitely not the experience we want for our members. Subscription management, including cancelling and removing payment methods, should feel clear and straightforward, and I understand how frustrating it can be when it doesn’t go smoothly. If you’re still seeing issues or pending updates after cancellation, our Support team can take a closer look and help make sure everything is fully processed and your payment details are handled correctly. We’re also able to manually review account-related requests to ensure nothing is left unresolved. We appreciate you flagging this, and we’re always working to improve these processes so they’re easier and more transparent for everyone.

Hi, Thank you for the kind words! We’re glad to hear that you’ve found Skillshare easy and user-friendly to navigate. We work hard to make learning feel simple, accessible, and enjoyable, so it’s wonderful to know the experience has been smooth for you. Thanks again for being part of the Skillshare community!