Great products but I give it only 4…
Great products but I give it only 4 stars because of an issue with my order that has not been resolved.
About SkincareEssentials.com
Data updated- Website
- skincareessentials.com
- Category
- Beauty & Well-being
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 208 reviews
- Replies to negative
- 0% (0/51)
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About this business
SkincareEssentials is your premier destination for prestige, professional-grade skincare and haircare typically only found in your dermatologist's office, luxury spa or salon.
Written by the business, not verified by us.Is SkincareEssentials.com legit?
SkincareEssentials.com (skincareessentials.com) has a 3.9 out of 5 rating on OK.one, based on 208 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers consistently praise the wide selection of authentic skincare and beauty product lines available at remarkably affordable prices. Consumers frequently highlight that purchases arrive securely packaged, often exceeding expectations with fast shipping and helpful seasonal sales events. Some reviewers were not happy with unexpected delivery delays, noting that shipments occasionally took weeks without proactive tracking updates. People also mentioned frustration when popular items went on backorder without prior notice or when subscription billing changed unexpectedly. Furthermore, a few buyers faced challenges trying to cancel purchases or secure prompt responses from customer support agents.
Auto-generated from all reviews of this business. For reference only.What people say
Customer Service was outstanding
Customer Service was outstanding. I made a mistake on my order and Skincare Essentials credited my account immediately. The representative was super professional, friendly and understanding. I buy all of my skincare at Skincare Essentials, their prices are lower than most websites and the shipping is quick!
Good purchasing experience!
It was easy to place an order. The item arrived promptly and the price was great! Overall, I had a very positive experience!
The retinol from skincare is excellent
The retinol from skincare is excellent. The bottle is great and easy to pump.
I love it but it can hurt lol
OK so once it starts working and you apply other moisturizers it can feel like your skin is burning so stop using the product then resume it is not a long burn maybe 60 secs I keep hearing I look younger than my son it is exhausting turning down all these young men I never lie don't understand the date question below but I've bought 2x and it lasts 2 lasted me a year cost is reasonable clean ingredients delivered faster than expected
Peggy JenkinsUnited States · 3 reviews · Verified · Experienced 2026-07-27 ·
Don't subscribe
I "subscribed" to purchase a produce every three months, thinking that, like subscriptions with other sellers, I would pay less for each purchase a result of the subscription and would receive a reasonable notice so I could postpone the shipment if I had more product left. Neither of things happened. Immediately after receiving word that my subscription renewed my credit card was charged and the item shipped at FULL PRICE. You can find better deals out there.
It took almost 10 days for me to get my…
It took almost 10 days for me to get my products; when I did i didnt even recieve my full order. No one told me part of my order was on back order, i didnt find out until i called. I was given no updates as to where my order was and I had to call to find out where it was. I specifically asked them not to split up my order and they did it anyway.
My order had not shipped it’s been 10…
My order had not shipped it’s been 10 day
I made a mistake on my order and when I…
I made a mistake on my order and when I let you know about it you responded quickly. You helped me clear it up and my account is current and accurate.
Product availability and time to…
Product availability and time to receive it!
Prompt delivery
Prompt delivery, packaged well, and received what I ordered.
I did not recieve my package
I did not recieve my package. I bought the protection shipping but I have no idea how to get a refund or even call to see what options I have. I needed the sunscreen for this week.
I did not know you charge a $5 safe…
I did not know you charge a $5 safe delivery fee. Why? Very disappointing.
I never received my package
I never received my package! And can not get in touch
Forced shipping protection fee
Fake product
Great experience and love the products
PRODUCTS AND ORDERING EASE
Ordering was easy and the range of products and makers is wonderful.
Bait and Switch
I received a discount code and made a purchase I would not have made without the discount. I added the code at checkout and the system accepted it, showing me the lower price. However, my order processed at the original price and I received confirmation they charged me the original, higher price. I contacted the company via their customer service email address and they have not replied.
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