Slomin's Inc.

John was excellent!!

The technician

The technician, John, was very friendly, courteous, and extremely well knowledged about the system that he was installing for me. He took the time and walked me through step-by-step..

Ready, Set, Go!!!

The technician arrived and was ready to go work. Within minutes had had the new device configured and installed. He should be commended for his technical knowledge and service.

The representative was knowledgeable in…

The representative was knowledgeable in what he was doing! Very helpful with answering questions and respectful! Thank you!

Tech JT was very professional and good…

Tech JT was very professional and good at installing and instructing.

5 Star Service on May 4th, 2026

The technician (Rich) was competent, professional and thorough. Two of the three keypads in our property failed. When the first tech came over to diagnose - he couldn't repair so we were offered a hybrid upgrade - 2 weeks out. (Which we did not want, we preferred to have the existing system restored). Rich came on 5/4 for the upgrade, diagnosed the problem, went the extra distance to find the system failure and corrected it! He did what was needed and did so professionally - nicely done!

Excellent services

The service men that came were…

The service men that came were fantastic. Slomins itself is horrible. Won’t give a window of time. Told to call in the morning. Still no window which made it extremely difficult to schedule my job and my contractor. Who had to miss a day bc the office couldn’t confirm a window time.

Very satisfied

The technician was prompt, courteous and knowledgeable

Installation

I have several sensors that are attached with tape, instead of removing them, new sensors were attached next to old sensors. The new fire-smoke sensor is next to old one. For setting up the new application I had to get my granddaughter to do it, your technician should have done it

Slomins has turned completely…

Slomins has turned completely unprofessional since heir children took over business. All they are interested in is greedy $$$. There is no personal human experience. Their phone message is a joke . You can never reach a Supv. You Lv messages but They don’t call back. I’m a customer of 32 years & finally terminated our relationship. I’m glad to hv cancelled & rid of Slomins crooks. Their alarm monitoring was instructed over a year ago whose phone number to call under monitoring. They failed to call my number as instructed. The brains to Slomins alarm died one evening unbeknownst to me , I couldn’t disengage the alarm system so the ‘false’ alarm went off. . Instead of calling my number, as instructed ,they called directly to the RVCPD dept. Causing a $100 fine unnecessarily. & are refusing to pay for it. So Their systems brains died. Malfunctioning , died &their central station employees didn’t follow protocol instructions to call me. My number was first to call, incompetent employee blew it. There was no emergency nor legitimate false alarm yet they caused a $100 fine, they are crooks. Cheap greedy cowards. They replaced the system b/c I had paid for yearly alarm maintenance fees. Do not use Slomins co,,They are not a good company anymore since kids took over. They don’t do the right thing for any & esp a long term customers. Their employee mis calling police instead of me first is outrageous. Deduct the $100 from incompetent employee’s. A supv was supposed to call me back re: their error causing fine &despite calling several times the supv never called me back. I called several times to speak to a supv who is never available. What co, has no supv available. A complete breakdown of the initial alarm co. Owned by parents who had the work ethic I signed up w good customer service. No more. Crooks & cheap greedy cowards to keep $100 instead of refunding & taking responsibility for an incompetent employee’s wrong & erred actions. ,, do not use Slomins , go elsewhere. Hire someone to install ring. Slomins are crooks.

The technician was so nice

The technician was so nice. He was able to repair the fob so we didn’t have to buy another one! He saved us $100. I am truly happy with the service from Slomins.

Great service

Service tech was very helpful and knowledgeable.

Great customer service

When the technician came he introduced himself to me. I believe his name was Rich or Rick. He asked me to explain with the situation was and then he explained what he was going to do. He explained that Slomin's no longer drills in a door because it will cancel out the warranty of the door, which was very nice to hear that they take that into consideration.

Good

Love it Love it Love it Love it

Has Slomins for more than 20 years

Has Slomins for more than 20 years. Always had prompt service except for appointments for immediate service. Had to wait several days for service personnel to attend to equipment problems.

Came to fix one thing and now something…

Came to fix one thing and now something else isn’t working. Haven’t been able to use alarm since he left.

Excellent work

The Slomin's Technician was very knowledgeable and experienced and did an excellent job of installing the security system and explaining what I needed to know to use the system.

Technician totally professional…Charlie…

Technician totally professional…Charlie a pleasure to have in my home!

Great service

Great service man! Appreciate the visit