The gentleman who preformed the…
The gentleman who preformed the installation was very timely and professional. The system works just as intended. Thank you.
Founded in 1923, Slomin’s is a leading provider of home security systems, home automation, and heating oil delivery services. We are a family-owned and operated company that prides itself on customer satisfaction and dedication to excellence. The Slomin’s Shield system combines customized security and automation solutions for homes and businesses. With a single wireless touchscreen control panel, customers can secure their homes and businesses and remotely control lights, thermostats, door locks, appliances, and more. We also offer a complete line of video surveillance products, including outdoor low-light cameras, pan-tilt-zoom (PTZ) cameras, and standard indoor cameras. Our in-house central monitoring station is staffed by our employees 24/7/365 to give customers complete peace of mind.The MySlomin’s app for iOS and Android provides a robust, easy-to-use system for remotely controlling the Slomin’s Shield system. Not only can users remotely turn on and off lights, lock and unlock doors, and change the temperature, but they can also set up scenes in which devices work together automatically. Slomin’s also offers heating oil delivery, oil burner installation and repair, and gas and AC maintenance and repair in the Northeast.
Written by the business, not verified by us.Slomin's Inc. (slomins.com) has a 4.5 out of 5 rating on OK.one, based on 205 user reviews collected here. It is listed under Utilities and its reputation is excellent. 88% of reviews are 4 stars or higher and 7% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, Product, User experience. Last updated 2026-08-30.
Reviewers overwhelmingly had a great experience with this company. Many loyal clients frequently praise the staff and technicians for being extremely professional, kind, and exceptionally knowledgeable during all home system installations. Local consumers also deeply appreciate the smooth and efficient user experience, noting that representatives clearly explain how equipment works and always leave spaces tidy. However, some customers also noted frustrating issues regarding scheduling delays, unexpected appointment reschedules, and long wait times for necessary service visits. Several reviewers additionally mentioned difficulties communicating with support teams, pointing out that administrative responses could sometimes be very slow and unhelpful overall.
Auto-generated from all reviews of this business. For reference only.The gentleman who preformed the installation was very timely and professional. The system works just as intended. Thank you.
Tech was very friendly, and knowledgeable. Prompt arrival and timely completion of work as well
Arrived on time and job was completed timely and to my satisfaction
great job!!! very helpful!
quickly completed the alarm reset on new door and tested system
The technician, Joe, knew exactly what to do. I would be happy to see him the next time I need help.
time and patience from tech. thanks
The technician did a great job, was very friendly and professional,
We were very pleased with the service that we received from Slomin's. Their service technicians were excellent.
either though it took forever to get camera. set up was easy. I like new updates
The technician acted professionally and they explained the entire system.
The service person was knowledgeable and explained what he needed to do. He made some suggestions for further enhancement of my system. Thank you
The new, wireless system is great. I wish I would have received more specific details beforehand. Like, that the new keypad that would be replacing the old wired ones, would be free floating and I would need to find a surface somewhere that I want to keep it. Wasn't aware of that. And that it needs to be near an outlet since it needs to be plugged in. Also, the install service took a lot longer than I anticipated
My wife said the installer was courteous professional and neat. Those are the 3 greatest attributes an installer can have.
As of right now, one star because we were promised a way to keep our son safe using flashing lights because he’s deaf . I was told they have it but now they don’t have it and we are locked in for five years. I’m extremely disappointed with this company. Waiting to hear back from a supervisor.
On time and quality installation
the WORST customer service I have EVER experienced with a company! Pay for a service contract and it takes over 2 days to get someone to come and over 2 days to speak to a customer service representative! after calling 4 times! If I could give a minus number I would !!
Showed up on time, was very personable, took care of the issue and showed me what the contractor had to do.
The installation went really well. They left my house just as it were before they arrived. Before leaving, they went thoroughly with different scenarios and watched me actually do it in front of them.
Rich took his time to solve problems with the old box which prevented the upgrades from working properly.
205 reviews matching