Sal the tech was very helpful and…
Sal the tech was very helpful and informative. He worked quickly to resolve issues.
Founded in 1923, Slomin’s is a leading provider of home security systems, home automation, and heating oil delivery services. We are a family-owned and operated company that prides itself on customer satisfaction and dedication to excellence. The Slomin’s Shield system combines customized security and automation solutions for homes and businesses. With a single wireless touchscreen control panel, customers can secure their homes and businesses and remotely control lights, thermostats, door locks, appliances, and more. We also offer a complete line of video surveillance products, including outdoor low-light cameras, pan-tilt-zoom (PTZ) cameras, and standard indoor cameras. Our in-house central monitoring station is staffed by our employees 24/7/365 to give customers complete peace of mind.The MySlomin’s app for iOS and Android provides a robust, easy-to-use system for remotely controlling the Slomin’s Shield system. Not only can users remotely turn on and off lights, lock and unlock doors, and change the temperature, but they can also set up scenes in which devices work together automatically. Slomin’s also offers heating oil delivery, oil burner installation and repair, and gas and AC maintenance and repair in the Northeast.
Written by the business, not verified by us.Slomin's Inc. (slomins.com) has a 4.5 out of 5 rating on OK.one, based on 205 user reviews collected here. It is listed under Utilities and its reputation is excellent. 88% of reviews are 4 stars or higher and 7% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, Product, User experience. Last updated 2026-08-30.
Reviewers overwhelmingly had a great experience with this company. Many loyal clients frequently praise the staff and technicians for being extremely professional, kind, and exceptionally knowledgeable during all home system installations. Local consumers also deeply appreciate the smooth and efficient user experience, noting that representatives clearly explain how equipment works and always leave spaces tidy. However, some customers also noted frustrating issues regarding scheduling delays, unexpected appointment reschedules, and long wait times for necessary service visits. Several reviewers additionally mentioned difficulties communicating with support teams, pointing out that administrative responses could sometimes be very slow and unhelpful overall.
Auto-generated from all reviews of this business. For reference only.Sal the tech was very helpful and informative. He worked quickly to resolve issues.
Service Technician Joe was very nice and helpful. Explained things well and gave us options on how to wire our alarm system.
Totally on point what the problems were! Promptly corrected
The technician who provided us the service was courteous, professional and completed the entire job in under an hour.
We paid $150 for 10 minutes of work by the tech and one of the batteries on our brand new sensor is no good. I call Slomin's and they tell me I need to buy the new battery and replace it myself? It was only installed for one day. Expected a better response than that.
The two technicians Rob and Pete were wonderful. Very respectful, knowledgeable and very neat. So happy I lucked out with these two gentleman!
Technician was knowledgeable and personable. Problem solved
Hello, I wanted to take a moment to share some positive feedback regarding the service tech who visited recently. He was exceptionally friendly and made sure to take his time with the job, ensuring everything was done thoroughly and with care. I also appreciated how he cleaned up behind his self, leaving the area tidy and organized. His professionalism and attention to detail truly made the experience pleasant. Thank you for sending such a conscientious technician!
tech was proficient knowledgeable and courteous.
The technician was great. He was very knowledgeable. He was very considerate of my home and where I wanted product placement at the same time my Window was 9 to 1 and he came after two with no previous call letting me know that I didn’t have to sit home for those first five hours.
The tech was great. He took his time to make sure he got everything right; he listened to what we needed and was an overall great guy.
Never had an issue in two years of service. A little pricey to add windows/doors. Technician is A+.
The tech was so courteous, considerate and took time to explain and ensure that we understood.
Tech was good, and update was needed, but the back and forth with customer service was not the best experience. How you can't tell what a customer has when you are on the phone with a rep is not good business. We've all clear now but it took quite a while to achieve
Your service man Charlie was outstanding. He was punctual, knowledgeable, thorough & friendly
Their responce to my call to check my alarm system was very quick. One of our sensors was removed. The technician repaired that and explained everything throughout the process. Very friendly and helpful.
Great friendly, on time, and expert service.
The technician was on time , diagnosed the problem and installed new device to fix the problem
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